Reviews

Average Ratings

5.0
13 lifetime reviews.
  • Pleasant surprise at Novato Chevrolet!

    Steve, John and Denny were great! Helpful, professional, patient! The showroom is expansive and spotless. Very nice experience buying my Cruze hat...


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    Steve, John and Denny were great! Helpful, professional, patient! The showroom is expansive and spotless. Very nice experience buying my Cruze hatchback there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Smooth Sailing at Novato Chevrolet!!

    Steve was incredibly helpful from beginning to end. From the test drive to actually driving out with a brand new Bolt EV Premier. He was excellent...


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    Steve was incredibly helpful from beginning to end. From the test drive to actually driving out with a brand new Bolt EV Premier. He was excellent! As was with everyone else, from credit approval, to formulating the lease that was compatible for myself , to final paperwork. All went very smooth!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Navato Chevrolet

    It was the best car buying experience. I was treated like I was part of the family. I choose a Camaro and then changed my mind and bought a Silver...


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    It was the best car buying experience. I was treated like I was part of the family. I choose a Camaro and then changed my mind and bought a Silverado instead. John and Jon were very helpful and patient as I looked for my perfect Chevrolet. Thanks again and keep up the good work Navato Chevrolet. Paul B

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Novato Chevrolet ROCKS!!!! :-)

    In one word...AWESOME!!! :-) Steve, John, Dick and Michael provide better service than one can usually even *begin* to hope for these days -- and...


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    In one word...AWESOME!!! :-) Steve, John, Dick and Michael provide better service than one can usually even *begin* to hope for these days -- and FAST!!!! :-)

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Luv my Chevy Spark and Denny

    I purchased a Chevy Spark. Denny Samuel was so over the top helpful. He knew that I live 3 hours from the dealership and he made sure I was fully ...


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    I purchased a Chevy Spark. Denny Samuel was so over the top helpful. He knew that I live 3 hours from the dealership and he made sure I was fully taken care of when I arrived. He is very detail oriented and I felt I had his full attention. He made sure I had all the information needed and even helped me get the paperwork done to ensure I received the electric care rebates I qualified for. I highly recommend Denny and his staff. Patti from Grass Valley CA

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying experience for new Volt

    In process of huge remodel and were moving some equipment that day so understandable facilities rating. Can't wait to see when remodel done.


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    In process of huge remodel and were moving some equipment that day so understandable facilities rating. Can't wait to see when remodel done.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Dealership, Great Car, Great Experience

    I LOVE my new Volt. The buying process was easy and the salesman, Brian Wells, was not pushy at all. He was knowledgable and answered my questions...


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    I LOVE my new Volt. The buying process was easy and the salesman, Brian Wells, was not pushy at all. He was knowledgable and answered my questions. He had a good sense of humor and was easy to work with. He took a lot of care and time to show me all of the operations of the car (It does a lot of stuff). I got a great deal on it and the General Manager (Mark) was a great guy who I enjoyed working with. I can't believe I found an honest car dealership in this day and age. I usually DREAD buying a car because of the scummy people that I will have to deal with. This was a totally different experience. I was treated well and did not get lied to. This is my first American-made car. The Volt is awesome. I highly recommend doing business with these guys. Great folks that understand real customer service. I will go back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • True Professionals

    What can I say about these guys other than they are true professionals. I started my search on their website and requested a quote for a 2014 Volt...


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    What can I say about these guys other than they are true professionals. I started my search on their website and requested a quote for a 2014 Volt. I received an email quote within 10 minutes from Paul for the car I was interested in, plus he sent me information on some other Volts with different options. Yes all with quoted prices!!! No begging for the information. I did send in quotes to other dealerships but either they didn’t get back to me or didn’t want to give me a quote. The one quote I did receive was a joke compared to what Novato Chevrolet sent me. I arrived on a Saturday unannounced and was greeted by a gentleman by the name of Jim who told us Paul was off that day but that he could assist us. After taking my wife and I on a test drive we sat down and ordered the exact car we wanted. We were introduced to the Sales Manager who told me we would have the car by Wednesday and would keep us updated. Mark called me everyday giving with an update and to see if he could answer any questions. Talk about going above and beyond!!! We picked up our car Wednesday evening and were introduced to the Finance Manager John. Never at any time did we feel pressured during the buying or finance process. Not only did we get a great deal but also had the opportunity to work with some great professional folks and we all know that is very hard to find these days!!! Don’t hesitate to purchase a car from these guys I know we will be back!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • True Professioonals

    What can I say about these guys other than they are true professionals. I started my search on their website and requested a quote for a 2014 Volt...


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    What can I say about these guys other than they are true professionals. I started my search on their website and requested a quote for a 2014 Volt. I received an email quote within 10 minutes from Paul for the car I was interested in, plus he sent me information on some other Volts with different options. Yes all with quoted prices!!! No begging for the information. I did send in quotes to other dealerships but either they didn’t get back to me or didn’t want to give me a quote. The one quote I did receive was a joke compared to what Novato Chevrolet sent me. I arrived on a Saturday unannounced and was greeted by a gentleman by the name of Jim who told us Paul was off that day but that he could assist us. After taking my wife and I on a test drive we sat down and ordered the exact car we wanted. We were introduced to the Sales Manager who told me we would have the car by Wednesday and would keep us updated. Mark called me everyday giving with an update and to see if he could answer any questions. Talk about going above and beyond!!! We picked up our car Wednesday evening and were introduced to the Finance Manager John. Never at any time did we feel pressured during the buying or finance process. Not only did we get a great deal but also had the opportunity to work with some great professional folks and we all know that is very hard to find these days!!! Don’t hesitate to purchase a car from these guys I know we will be back!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • used cobalt

    I am inexperienced at buying cars, and I really needed to replace my old vehicle so I felt like I was rushed through the process. The car I purcha...


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    I am inexperienced at buying cars, and I really needed to replace my old vehicle so I felt like I was rushed through the process. The car I purchased was the one that I wanted, but there were several things that should have been considered before buying at the overpriced I paid. The car advertised power locks, yet they do not lock. Cigarette burns all over the interior and it stank strongly of smoke. The front speakers do not sound right so I am pretty sure I need to have them replaced. The A/C needs to be recharged, and the cabin air filter (what filters the air you breathe inside vehicle) was caked with dirt and leaves it probably wasn't changed in the entire 80K mile life of the car. Be very cautious about what you buy from here.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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