Koons Chevrolet of White Marsh

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Reviews

Average Ratings

4.7
597 lifetime reviews. Includes reviews of Koons Chevrolet of White Marsh from DealerRater.com
  • EXCELLENCE SERVICES

    I want to Thank Randy for providing me with excellence service when I came it with my 2014 Malibu. He was very concern about my safety with the pr...

    Dealer Response

    Sabrina, Thanks for taking the time to review us. We look forward to helping you with your Service needs in the future. John Wyant Koons Chevrolet


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    I want to Thank Randy for providing me with excellence service when I came it with my 2014 Malibu. He was very concern about my safety with the problem I had with my car. I must say that I am very please with my Malibu. This is my second Malibu and I am looking forward to getting another one.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Sabrina, Thanks for taking the time to review us. We look forward to helping you with your Service needs in the future. John Wyant Koons Chevrolet


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  • Great experience
    March 25, 2017

    The entire buying experience was great from sales, managers and finance. Sheri in finance was excellent. The financing went exactly like she sai...


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    The entire buying experience was great from sales, managers and finance. Sheri in finance was excellent. The financing went exactly like she said. It was just a great experience with professional employees who care about customers.

    Does recommend this dealer

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  • Thankful
    March 15, 2017

    Thank u Hason Williams for working hard for me to drive the New car I got I recommend my friends & family to Koons white marsh

    Koons White Marsh Chevrolet

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    Thank u Hason Williams for working hard for me to drive the New car I got I recommend my friends & family to Koons white marsh

    Does recommend this dealer
    Koons White Marsh Chevrolet

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  • Never go anywhere else
    February 21, 2017

    I purchased my vehicle there and have all my work done there too. Very professional and awesome staff. Loved my adviser Eric and he explained ever...

    Koons White Marsh Chevrolet

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    I purchased my vehicle there and have all my work done there too. Very professional and awesome staff. Loved my adviser Eric and he explained everything on my estimate and invoice

    Does recommend this dealer
    Came in for service or repair
    Koons White Marsh Chevrolet

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  • Great experience
    February 20, 2017

    The service team were very knowledgeable and friendly. I felt like I received a good deal on my tires. I'm very happy with Eric Hastmann's profess...

    Koons White Marsh Chevrolet

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    The service team were very knowledgeable and friendly. I felt like I received a good deal on my tires. I'm very happy with Eric Hastmann's professionalism and I will be back. Thank you for the great service.

    Does recommend this dealer
    Came in for service or repair
    Koons White Marsh Chevrolet

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  • Customer experience was great
    February 19, 2017

    I've been driving for a couple years now & my father has sent me to him ever since I know I am in good hands no matter what. He is so polite and v...

    Koons White Marsh Chevrolet

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    I've been driving for a couple years now & my father has sent me to him ever since I know I am in good hands no matter what. He is so polite and very respectful, always great customer assistance with Brian I would recommend him to anybody.

    Does recommend this dealer
    Came in for service or repair
    Koons White Marsh Chevrolet

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  • Service department
    February 18, 2017

    I have been working with Brian Hastman for years and I know I'm safe with him. He makes me feel comfortable and happy with my service. My wife and...

    Koons White Marsh Chevrolet

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    I have been working with Brian Hastman for years and I know I'm safe with him. He makes me feel comfortable and happy with my service. My wife and daughter come to Koons now because of Brian. Thanks

    Does recommend this dealer
    Came in for service or repair
    Koons White Marsh Chevrolet

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  • Go here for your next car!
    February 18, 2017

    Great service, great accomidations, great people! Gary got us EXACTLY what we needed and wanted in record time! Koons you have a customer for life...

    Koons White Marsh Chevrolet

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    Great service, great accomidations, great people! Gary got us EXACTLY what we needed and wanted in record time! Koons you have a customer for life!! Thank you!

    Does recommend this dealer
    Koons White Marsh Chevrolet

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  • Quick and Easy
    February 9, 2017

    She was quick and easy. Super friendly and helpful. Patient with me, didn't seem to rush things. Being young a lot of places will try to take adva...

    Koons White Marsh Chevrolet

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    She was quick and easy. Super friendly and helpful. Patient with me, didn't seem to rush things. Being young a lot of places will try to take advantage of you but she was very straight forward and honest. Shared her own experiences which was nice. Very knowledgeable. I appreciated that. Would recommend this dealer to anyone.

    Does recommend this dealer
    Koons White Marsh Chevrolet

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  • should not be dealing in vehicle's other than chevy
    February 4, 2017

    they sold me a vehicle which has been in the shop close to 20 times in a year and I went in to get them to buy me out of it and they wanted to ins...

    Koons White Marsh Chevrolet

    We are sorry to hear of the issues that you are having with the '06 Ram Joseph. Even with the 31k miles driven on the vehicle since purchase we ar...


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    they sold me a vehicle which has been in the shop close to 20 times in a year and I went in to get them to buy me out of it and they wanted to insult me by wanting to give me 4500 for the truck which kbb is 7k and roll 8k over to the new truck......I would have thought they would like to turn a longtime customer into a lifetime cause I was agreeing to get a 17 Silverado if it all worked out ,but now here is am again with this truck going back into there Shop for a second rear main seal. 06 ram 1500

    Does not recommend this dealer
    Koons White Marsh Chevrolet

    We are sorry to hear of the issues that you are having with the '06 Ram Joseph. Even with the 31k miles driven on the vehicle since purchase we are certainly willing to explore all options to help you. We have reviewed the KBB Value for your vehicle which is currently at $3645. Using our current promotion of 125% would get us to $4556. We would be happy to explore all options further with you when you are willing let us use all options at our disposal to help you including financing, vehicle selection etc. Please reach out to a member of our management team at (410)931-8600. Thanks!


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