Penske Buick GMC of Cerritos

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4.2
(44 reviews)
Visit Penske Buick GMC of Cerritos
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:00pm
View all hours
Service Sales
Monday 7:00am–4:00pm 9:00am–8:00pm
Tuesday 7:00am–4:00pm 9:00am–8:00pm
Wednesday 7:00am–4:00pm 9:00am–8:00pm
Thursday 7:00am–4:00pm 10:00am–7:00pm
Friday 7:00am–4:00pm 9:00am–8:00pm
Saturday 7:00am–1:00pm 10:00am–8:00pm
Sunday Closed 10:00am–7:00pm
New (562) 512-5683 (562) 512-5683
Used (562) 512-5654 (562) 512-5654
Service (562) 512-5616 (562) 512-5616

Inventory

See all 95 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2022.
Penske Buick GMC of Cerritos is proud to serve the entire Los Angeles Basin! SoCal Penske is one of the premier dealer Groups in the country. With over 600 vehicles in inventory we ensure you have adequate selection to choose from. Our primary concern is the satisfaction of our customers. Browse Penske inventory for the most competitive prices.
Home of the $10000 Price Quote Guarantee. See dealer for details.

Service center

Phone number (562) 512-5616

Service hours

Monday
7:00am–4:00pm
Tuesday
7:00am–4:00pm
Wednesday
7:00am–4:00pm
Thursday
7:00am–4:00pm
Friday
7:00am–4:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Reviews

4.2
(44 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

pedrochvz562@yahoo.com

Albert did a great job ? he help me to fix my speakers on my truck

Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Penske Buick GMC of Cerritos

5.0

5 star experience with Jose Solis

Very satisfied, very thankful for Jose Solis. He helped us so much getting a truck. Very helpful, professional, communicated very well and helped us make it easy!

Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Penske Buick GMC Of Cerritos!

2.0

Service

Very expensive as labor for changing air filter $50 How many min it take to change air filter

Dealer response

Hi there, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (562) 733-3800 when you have a chance. Thank you, and we look forward to hearing from you.

5.0

Sierra evolution

Alex was great explaining everything and answering all of our questions, I will definitely be back for another car

Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Penske Buick GMC Of Cerritos!

3.0

Buyer

The process was what I expected LONG! I had an appointment and had been pre-qualified and already pick the vehicle I wanted. It was a week night and only 2 other customers. So it should not have taken 3 1/2 hours for them to take care of business. I also had a trade and had left something of importance in the vehicle I called and left messages, sent e-mails and to this day have NEVER got an answer if when they clean out the car they retrieved my items. So I guess it what they always say once your out the door sales could care less!

Dealer response

Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (562) 733-3800 when you can so we can address this situation directly. Thank you and have a great day.

5.0

Penske Cerritos - Ask for Francisco and Dusty!

We all know buying a car is stressful and time consuming. I started my search well over a week ago. I was looking for an SUV and I knew I wanted an american built car again, but I was looking at ALL options. I had a pre approved loan through my credit union so I knew what I could shop with. I also had a trade that was upside down because of a VERY high interest loan. (divorce, that's a story for another time) I had found a great deal on a gently used loaner at Penske and spoke with Francisco, one of their Sales team members, on the phone. He answered all of my questions. I knew I would be in the area this weekend and he invited me to come in for a test drive. We went Friday evening, test drove the little Encore and I liked it, but didn't love it. It's really small for our lifestyle. The price was awesome and they were willing to help me work all the numbers with my trade. I spent most of the weekend looking at other larger SUV's and decided that I was just going to wait a month or so. I told Dusty, who is the Sales Manager, on Sunday that I appreciated his time to work with me, but that Encore was just to small and I would not be happy, but keep me in mind if something else comes along. Well Dusty reached on Monday am and asked me about the Envision. I loved the Envision and Enclave, but I knew price was outta my budget. Here is what separates Penske of Cerritos from the ALL other car dealers. Dusty did not work WITH me. Dusty really went to work FOR me! He worked a deal for me, kept me with in MY budget and even got me AWESOME financing that was BETTER than my credit union. He really went above and beyond all of my expectations. I am not going to blast the numbers on here but let's just say.... IT WAS A LOT!!!! A LOT!!!! I am so grateful and appreciated all the work he did for me. Once this deal was sealed, Francisco wrapped it all up. Everyone at Penske really is great. It's not the typical car dealer, and I visited many over Labor day weekend. Most will talk in circles and don't LISTEN to what it is you want or forget what they quoted you 5 minutes ago.(look for my review on Tom Bell in Redlands - bunch of yahoos) If you are looking for strait shooters who listen to what YOU want, go see Francisco and Dusty. You will not be disappointed. Tell them Kim with the 2020 Envision sent you. Thank you gentlemen!!! Kd

Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Penske Buick GMC Of Cerritos!

1.0

INFLATED PRICES

I talked to two sales people about a truck I wanted to buy. One said he was the sales manager but I'm not sure. The prove that they quoted over the phone was almost $4000 higher that what the price calculator told me on their website. One of the sales people attempted to explain to me why the prices were as high as they were, What I heard was because the inventory of new cars is down, the prices have gone up on used vehicles..Bottom line, the consumer is paying for their down sale...Middle class gets squeezed out again. They are asking 32,000 for the truck. I told them that NADA had fair listing at 28,800. He told me NADA was for the east coast, that I needed to look up Kelley Blue Book value. I did, it was 29,000. I know that they are trying to make up for lost revenue, but don't talk to me like I'm ignorant. I gave a good offer and he pretty much immediately ended the conversation. I always get a bad feeling from used car dealers, and Pensky sales reps are like all the rest...going to wait till the truck I want comes available on Carvana or Carmax...

Dealer response

Hi there, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (562) 733-3800. We look forward to hearing from you.

4.0

They really helped us to buying a new car so easy

They have a really good people to help all the costumers and nice representatives to should you the inventory and explain everything you fell really good in that place

5.0

Happy Customer

The salesman Anthony is great, he was proffesional and patiently listen to what we need. The finance manager Indira did paperwork fast and was able to convince us to get some extra protection. We went home with a new GMC truck.

Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Penske Buick GMC of Cerritos!

5.0

Randy Kevorkian

Francisco from Cerritos Buick GMC is the salesperson to go to. He knows what he is doing and will get you the best deal. I bought a New GMC Terrain from him with a super deal.

Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Penske Buick GMC of Cerritos!

Read all 44 reviews