Don Hall GM Supercenter

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Reviews

Average Ratings

3.9
18 lifetime reviews.
  • Great Experience!

    I contacted the dealership and spoke to their new internet manager, John. He was very polite and professional. Not only was he able to answer my...


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    I contacted the dealership and spoke to their new internet manager, John. He was very polite and professional. Not only was he able to answer my questions, he was very informative and let me know that they had a few other vehicles that may work for me as well. I actually bought one of the vehicles that he suggested! Everyone at the dealership was great! The managers and sales staff were very polite and all seemed to be very knowledgable. I will definitely buy all of my cars from this dealership in the future!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • place to go

    Non pressure salesman who listened to what we needed and was willing to work with us on price. Gave us the best value on our trade (we checked a...


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    Non pressure salesman who listened to what we needed and was willing to work with us on price. Gave us the best value on our trade (we checked at several dealerships) and we bought 2 vehicles in the same week.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service

    We have purchased our last 2 cars from Jason Lawson. We researched new and used on cars.com, researched several different dealers, in three stat...

    Dealer Response

    We are glad to see that cars.com app is not only able to get you the best deal on your new car purchase, but it is also able to help you with your...


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    We have purchased our last 2 cars from Jason Lawson. We researched new and used on cars.com, researched several different dealers, in three states.. while researching we found that we can also schedule appointments on this app.. we have since been coming to the service department as well. Great people all around .

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are glad to see that cars.com app is not only able to get you the best deal on your new car purchase, but it is also able to help you with your sevice needs during your ownership. I'm glad we were able to help with your service needs today and in the future. I will pass your compliments on to Jason Lawson and our service department.


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  • Great buying experience.

    My salesman was Jason Lawson. He did a great job in staying in contact with me during the entire process. I definitely recommend this dealership.

    Dealer Response

    Thank you so much for your recommendation of our dealership, Raymond! We value your opinion and your business and will pass on your compliments to...


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    My salesman was Jason Lawson. He did a great job in staying in contact with me during the entire process. I definitely recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your recommendation of our dealership, Raymond! We value your opinion and your business and will pass on your compliments to Jason! Come back and see us again soon!


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  • bad experience

    I bought a vehicle from them that had a shake they told me they would take care of the shake never did


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    I bought a vehicle from them that had a shake they told me they would take care of the shake never did

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • bad experience

    I bought a vehicle from them that had a shake they told me they would take care of the shake never did

    Dealer Response

    Thank you for making us aware of this, Fred. We are looking into this further and would like to hear from you so that we can resolve this issue. P...


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    I bought a vehicle from them that had a shake they told me they would take care of the shake never did

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for making us aware of this, Fred. We are looking into this further and would like to hear from you so that we can resolve this issue. Please reach out to Jim Hall at (606) 326-7111 so that we can discuss this matter further. Thank you.


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  • Amazing Dealership

    My wife and I were on vacation and in the market for a new truck. Ryan Justice came right up to help. Everyone once at the dealership was super fr...


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    My wife and I were on vacation and in the market for a new truck. Ryan Justice came right up to help. Everyone once at the dealership was super friendly and helpful. No hassle no pressure, just straight forward people. Ryan came through on every detail of the deal. Love my new 2014 Silverado 1500 LT. Thank you

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • GREAT PLACE!!! GREAT PEOPLE!!! (TERRY)

    Just came from there today ,bought a new 2015 gmc 1500 crew loaded up , they treated us like family and was super nice and gave us good price on a...


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    Just came from there today ,bought a new 2015 gmc 1500 crew loaded up , they treated us like family and was super nice and gave us good price on are trade ins and a good price on there truck.. We would highly recommend buying your next vehicle there!!! Was over a easy and pleasant transaction. Terry was are salesmen and he is a easy going and laid back kind of guy super nice!! written by jason & sierra nichols

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Melinda G

    We searched for over a month on the CARS.com app on our mobile device to find a vehicle. We had no idea if we wanted a American made vehicle or fo...


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    We searched for over a month on the CARS.com app on our mobile device to find a vehicle. We had no idea if we wanted a American made vehicle or foreign, 2 door or 4 door, car or even an SUV.. We searched for Camry's, Honda's, Audi's, Jeep Wranglers ,Acadia, Impalas and Traverses' (Great APP to find inventory in our area.). We also researched dealer reviews on CARS.com to see which dealer we wanted to deal with. This was a huge help in determining which vehicle and dealer we purchased from.We narrowed our search down to two vehicles and two dealers. We decided to go to Don Hall GM Supercenter because of their reputation. We asked for Jason , James, and Chris to help us out since we seen great reviews on these three individuals at the dealership.We drove an Impala and a Traverse and the Traverse was the winner. When we got back to the office the negotiations took about 5 minutes and the deal was done.. Thanks to CARS.com and Jason, James, Chris and the entire staff at Don Hall GM Supercenter.. Great experience and we recommend this dealer to everyone..

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Fantastic place to buy a car!!!!

    This is a fantastic place to buy a car and get serviced! I spoke to James Cooper the Internet Manager while I was in service for an oil change. I ...


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    This is a fantastic place to buy a car and get serviced! I spoke to James Cooper the Internet Manager while I was in service for an oil change. I will buy all my cars off him from now on! Don Hall Rocks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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