Norm Reeves Acura of Mission Viejo

New 866-537-7492 Dealer Website
Used 888-485-9066 Email Dealer
Service 866-787-2362

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Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 AM
Wed 8:30 AM - 9:00 AM
Thu 8:30 AM - 9:00 AM
Fri 8:30 AM - 9:00 AM
Sat 8:30 AM - 8:00 PM
Sun 10:00 AM - 7:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

3.2
207 lifetime reviews. Includes reviews of Norm Reeves Acura of Mission Viejo from DealerRater.com
  • Fun and Easy

    Bill Barrette came in to work 2hrs. Early to accommodate my schedule and stayed 2hrs. After the dealership closed to complete the sale of my new A...

    Dealer Response

    Hi there, we're so glad you enjoyed your experience at Norm Reeves Acura with Bill and Anthony! Thank you for taking the time to write us a positi...


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    Bill Barrette came in to work 2hrs. Early to accommodate my schedule and stayed 2hrs. After the dealership closed to complete the sale of my new Acura RLX. I test drove several cars from BMW and several from AUDI but none of them came within $10,000 of what I wanted from the ACURA RLX. THE WHOLE PURCHASING EXPERIENCE WAS PLEASANT. Anthony the Sales Manager found the BellaLuna exterior I wanted with the Seacoast interior I wanted and he and Bill made me a great deal. It was a Win-Win experience. I would recommend these professionals to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we're so glad you enjoyed your experience at Norm Reeves Acura with Bill and Anthony! Thank you for taking the time to write us a positive review. If you're on Facebook or Google+, we'd love it if you connected with us! Hope to see you again soon! And enjoy your new RLX!


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  • the best buying experience
    February 26, 2017

    Shawn and Anthony were great and the buying experience was by far the best I have ever had and would recommend these salesman and store to anyone.

    Norm Reeves Acura of Mission Viejo

    We're so happy to hear this! Thank you Nahid!


    Show Full Review

    Shawn and Anthony were great and the buying experience was by far the best I have ever had and would recommend these salesman and store to anyone.

    Does recommend this dealer
    Norm Reeves Acura of Mission Viejo

    We're so happy to hear this! Thank you Nahid!


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  • Broke a piece on my car and would not replace
    November 12, 2016

    My partner and I brought our car in to this dealership for the second oil change. This was only our second time as we had just moved into the nei...


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    My partner and I brought our car in to this dealership for the second oil change. This was only our second time as we had just moved into the neighborhood. Well when we got the car back everything seemed fine. Then we went to change our brakes ourselves, and noticed one of the lug nuts was not on properly. We took the Acura TSX back to the dealership three weeks later and talked to our service person Elaine, and she seemed happy to help. Well later that day we received a call from Miguel the service manager and was told that this replacement was too expensive and we would have to pay for the parts. This was not acceptable to us, so we went to the dealership to explain more to Miguel. He was not inviting, nor was he taking our thoughts into consideration. He said flat out, "this is what I am offering you and I don't want to do the run around". It was clear to us that the car had been to this dealership for a regular oil change and tire rotation, and that the lug-nut was improperly placed back on the car at the time of service. Miguel would not hear it, and so we took our business else where!

    Does not recommend this dealer
    Came in for service or repair

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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2004

Norm Reeves Acura of Mission Viejo treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!