[{"id":303399,"personPtyId":37362234,"firstName":"Chris","lastName":"Bowen","titleText":"Sales","emailTxt":"CHRISBOWEN@THOMPSONAUTOMOTIVE.COM","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":163,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/8ad618500a64.jpg","drDealerId":27186,"dealerEmpStartDtUtc":"1014940800","industryStartDtUtc":"1014940800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":416088,"personPtyId":37372863,"firstName":"Betty Jo","lastName":"Franco","titleText":"Internet Manager","emailTxt":"bfranco@thompsonautomotive.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/7f2daeebeec9.jpg","drDealerId":27186,"certifiedEmployee":true,"deptDscrp":"Internet"},{"id":555861,"firstName":"Mike","lastName":"Reeger","titleText":"General Sales Manager","emailTxt":"mreeger@thompsonautomotive.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/a0e7486d5473.jpg","drDealerId":27186,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":303398,"personPtyId":37361769,"firstName":"Brian","lastName":"Thrift","titleText":"Sales","shortBioText":"I am a huge sports fan !","emailTxt":"BRIANTHRIFT@THOMPSONAUTOMOTIVE.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":97,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/fadb5cbaf357.jpg","drDealerId":27186,"dealerEmpStartDtUtc":"1404172800","industryStartDtUtc":"1404172800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567204,"firstName":"Al","lastName":"McCaffrey","titleText":"Sales Manager","emailTxt":"amccaffrey@thompsonautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/e384cf19a4e6.jpg","drDealerId":27186,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":303400,"personPtyId":37362057,"firstName":"Mike","lastName":"Hallet","titleText":"Sales","emailTxt":"MIKEHALLET@THOMPSONAUTOMOTIVE.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/1c2cea81d3cc.jpg","drDealerId":27186,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":491408,"personPtyId":38714384,"firstName":"Joe","lastName":"Sweitzer","titleText":"Service Director","emailTxt":"joesweitzer@thompsonautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/91700e9d2a2e.jpg","drDealerId":27186,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"478483200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":480402,"personPtyId":38761452,"firstName":"Sam","lastName":"Gibson","titleText":"Sales & Leasing Consultant","emailTxt":"sgibson@thompsonautomotive.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/522ca7b0f744.jpg","drDealerId":27186,"dealerEmpStartDtUtc":"1143849600","industryStartDtUtc":"838857600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":416092,"personPtyId":38754290,"firstName":"Steve","lastName":"Jones","titleText":"Service Advisor","emailTxt":"sjones2@thompsonautomotive.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/d38926f86ac5.jpg","drDealerId":27186,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":416091,"personPtyId":38753725,"firstName":"Tom","lastName":"Fields","titleText":"Assistant Service Manager","emailTxt":"tfields@thompsonautomotive.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/d06ac5c126ce.jpg","drDealerId":27186,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":555858,"personPtyId":37371212,"firstName":"Corey","lastName":"Weimer","titleText":"Service Manager","emailTxt":"cweimer@thompsonautomotive.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/158bcd13c1b1.jpg","drDealerId":27186,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":587445,"firstName":"Slim","lastName":"Jackson","titleText":"Sales Person","emailTxt":"djackson@thompsonautomotive.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/0a0d4d0aeaff.jpg","drDealerId":27186,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567209,"firstName":"Shawn","lastName":"Recker","titleText":"Sales Representative","emailTxt":"srecker@thompsonautomotive.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/ebc02e2c9817.jpg","drDealerId":27186,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":416096,"firstName":"Brian","lastName":"Weir","titleText":"Parts Director","emailTxt":"brianweir@thompsonautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/563b1623d3a8.jpg","drDealerId":27186,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":486924,"personPtyId":38380362,"firstName":"Gary","lastName":"Cramer","titleText":"General Manager","emailTxt":"gcramer@thompsonautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/2f7f34ae625b.jpg","drDealerId":27186,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":567208,"personPtyId":37370506,"firstName":"Bob","lastName":"Vorbach","titleText":"Sales Representative","emailTxt":"bvorbach@thompsonautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/7cf7cd5c2771.jpg","drDealerId":27186,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":567203,"firstName":"Caleb","lastName":"Thompson","titleText":"Parts Advisor","emailTxt":"cthompson@thompsonautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/c6122bc6baef.jpg","drDealerId":27186,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":567210,"personPtyId":53613055,"firstName":"Clifford","lastName":"Cook","titleText":"Sales Representative","emailTxt":"ccook@thompsonautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27186/employees/d78a55c28bde.jpg","drDealerId":27186,"dealerEmpStartDtUtc":"1538352000","certifiedEmployee":false,"deptDscrp":"Sales"}]

Thompson Hyundai

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 PM - 5:00 PM

Thompson Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 PM - 7:00 PM

Wednesday

7:00 PM - 8:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 PM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2014

The simplicity of its name reflected the quiet confidence of its founder. The Try-Me Service Station opened for business

...

in 1929, founded on owner Edmund Thompson's belief that once people tried his outstanding products and services, they would become loyal customers.Four generations of family success are a source of great pride. The Thompson family has never forgotten that the business success of the future depends on customer satisfaction today. That's the way it's always been and you have the Thompson family's word that it's the way it will always be.

"Where you just don't buy a car you buy a company"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
739 lifetime reviews. Includes reviews of Thompson Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 11, 2019

    After my 2 year old car was totaled I wasn't too excited to have to buy a new car... but Chris helped make the experience enjoyable. I have worked with... Chris in the past and each time he has made it a positive experience. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Bowen

    Sales

    (4.9) 163 reviews

    Betty Jo Franco

    Internet Manager

    (4.9) 59 reviews

  • 5.0 out of 5
    September 11, 2019

    Chris Bowen greeted us right away when we walked in, and helped us! He made the process smooth and easy and we did not sit all day. Very friendly and good... at his job!

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Bowen

    Sales

    (4.9) 163 reviews

  • 5.0 out of 5
    September 9, 2019

    Having bought two vehicles in a week from this dealership and using the same sales team has left me with NO Buyers Remorse. I was dealt with fairly, and... so was my family. Chris Bowen and team were superb from the time I walked in the door. It's rare to find a dealership with integrity. This one has it! Thank you Thompson Hyundai, you've earned my business and respect. Thank you Chris Bowen! Sign me another satisfied customer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Bowen

    Sales

    (4.9) 163 reviews

    Betty Jo Franco

    Internet Manager

    (4.9) 59 reviews

  • 5.0 out of 5
    September 9, 2019

    This was my quickest car purchase that I have been through. I wanted the Palisade which is hard to find these days. Betty Jo informed me it was best to... come as soon as possible because multiple people were interested in that same car. Brian greeted me at the door and took care of me instantly. I was originally worried that I was going to get charged higher the MSRP because of the level of interest in the vehicle. However, I was given an "competitive offer" discount off MSRP and given fair value for my trade in when they matched CarMax offer. Finance was a breeze as I was offered a great extended warranty and was done everything in under 2 hours. Staff was friendly, knowledgeable, and a pleasure to work with, Betty Jo and Brian were great. I look forward to receiving my complementary 2yr service with them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Betty Jo Franco

    Internet Manager

    (4.9) 59 reviews

    Brian Thrift

    Sales

    (5.0) 97 reviews

  • 5.0 out of 5
    September 9, 2019

    The Hyundai Brand sold itself with 5 Star SafetyRatings, Two Roll Bars in the vehicles and then price point, lastly is the warranty's. We did many safety... and price comparisons before ever coming to the dealership. Once we decided that safety and affordability could not be compromised,Thompson Hyundai was the obvious choice, first of all they are local and supporting businesses and families in the community means a lot to us. My first point of contact was Betty from internet sales, folks...she is real... not a computer generated form of Alexa or Siri. She answered my questions and set me an appointment with a Sales Person, Betty met us at the door and introduced me to Chris Bowen, a local family man and forever our car salesperson going forward. Chris did such an outstanding job allowing us to test drive several varieties of Hyundai's. No high pressure sales pitch. No price haggling. No long hours of waiting for anything to happen. Thank you Chris-Betty-Marvin for a painless and seamless experience. The product and service were so great, we bought TWO vehicles from this dealership and salesperson last week.Support Dundalk-Be part of the revitalization-And see Chris Bowen.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Bowen

    Sales

    (4.9) 163 reviews

    Betty Jo Franco

    Internet Manager

    (4.9) 59 reviews

  • 5.0 out of 5
    September 6, 2019

    I was looking for a used car after being without a vehicle for a year. I didn't have a ton of money to spend and the staff there from the salesman Mr.... Brian Thrift, to the finance manager, the other salesman that helped out the day Brian was off, Sam, everyone was super accommodating and friendly. They were patient when I wanted to make a few phone calls to discuss prices and financing with my dad over the phone and I didn't feel pressured to buy. I got the car I wanted. I even left my sunglasses there by accident and a couple weeks later they called to follow up and got them back to me. This place was recommended to me by a friend and I will go ahead and strongly pass along that recommendation as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Reeger

    General Sales Manager

    (4.8) 24 reviews

    Brian Thrift

    Sales

    (5.0) 97 reviews

    Sam Gibson

    Sales & Leasing Consultant

    (4.8) 38 reviews

  • 5.0 out of 5
    September 5, 2019

    Always willing to to help and great to work with!!! Just bought my third car with them. They always try to find a great deal!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Hallet

    Sales

    (5.0) 73 reviews

    Joe Sweitzer

    Service Director

    (5.0) 11 reviews

    Sam Gibson

    Sales & Leasing Consultant

    (4.8) 38 reviews

    Steve Jones

    Service Advisor

    (4.4) 27 reviews

    Tom Fields

    Assistant Service Manager

    NOT RATED

    Corey Weimer

    Service Manager

    NOT RATED

  • 5.0 out of 5
    September 4, 2019

    Shawn spent a whole afternoon with me making sure that I saw everything that I needed to make the best decision for myself, and as a college student, he... worked with me to get the best deal I could get for my first new car experience. I would highly recommend anyone looking for a great new car to head over there and ask for Shawn.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Al McCaffrey

    Sales Manager

    (5.0) 9 reviews

    Shawn Recker

    Sales Representative

    NOT RATED

  • 5.0 out of 5
    September 4, 2019

    Sam instinctively understood how to help without pressure. Everyone was friendly and helpful. The process was slow at times, but they were honest and... upfront. They also checked in with us after our first visit.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Gibson

    Sales & Leasing Consultant

    (4.8) 38 reviews

  • 5.0 out of 5
    September 4, 2019

    Staff not pushy, they found the exact vehicle I wanted. Answered all my questions concisely. Like the area. Could not be happier. Many thanks. Margaret...

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Al McCaffrey

    Sales Manager

    (5.0) 9 reviews

    Slim Jackson

    Sales Person

    NOT RATED

View More Reviews