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Reviews

Average Ratings

4.9
826 lifetime reviews. Includes reviews of McGrath Lexus Chicago from DealerRater.com
  • 2010 Lexus GX 460

    I originally found McGrath Lexus on Cars.com and looked at several new and used vehicles. I finally decided on a 2010 Lexus GX 460. The Sales Cons...

    Dealer Response

    Thank you so much for taking the time to review! We appreciate your business and look forward to long, long relationship. Welcome to the McGrath f...


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    I originally found McGrath Lexus on Cars.com and looked at several new and used vehicles. I finally decided on a 2010 Lexus GX 460. The Sales Consultant was Dave Nelson and he was very attentive and knowledgeable about their inventory. I am enjoying my new car and would definitely do business with McGrath Lexus of Chicago again!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to review! We appreciate your business and look forward to long, long relationship. Welcome to the McGrath family and please don't forget to stop by any time for a wash.


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  • GX460 Fantastic Process
    March 12, 2017

    Gary has worked with our family before and came through again, got a great car and was taken care of 100%. Doug did an awesome job of structuring...

    McGrath Lexus of Chicago

    Thank you! We are happy to hear you enjoyed your purchasing experience and we hope you are enjoying your new ride. Thank you for sharing your revi...


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    Gary has worked with our family before and came through again, got a great car and was taken care of 100%. Doug did an awesome job of structuring the financial piece to hit all of our objectives. Highly recommend

    Does recommend this dealer
    McGrath Lexus of Chicago

    Thank you! We are happy to hear you enjoyed your purchasing experience and we hope you are enjoying your new ride. Thank you for sharing your review.


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  • Does my RX350 drive itself
    March 11, 2017

    Nick was absolutely outstanding when demonstrating the functions in my RX350. Without him I would have been lost. He was sure to explain and demon...

    McGrath Lexus of Chicago

    Thank you! We are happy to hear you enjoyed your purchasing experience and we hope you are enjoying your new RX350. Thank you for sharing your rev...


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    Nick was absolutely outstanding when demonstrating the functions in my RX350. Without him I would have been lost. He was sure to explain and demonstrate to me how every button or knob worked. I enjoyed him so much I went a second time to ask questions and he was just as excited to help as I was to ask questions. The McGrath experience was great.

    Does recommend this dealer
    McGrath Lexus of Chicago

    Thank you! We are happy to hear you enjoyed your purchasing experience and we hope you are enjoying your new RX350. Thank you for sharing your review.


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  • Easy going experience

    I was looking for a used Jeep Cherokee on Cars.com and stumbled upon McGrath having one in stock in good shape. They have a very clean facility wi...


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    I was looking for a used Jeep Cherokee on Cars.com and stumbled upon McGrath having one in stock in good shape. They have a very clean facility with a great lounge for customers. The buying process was typical but not in a bad way. It was fairly clean cut and their sales and finance department were easy to strike up a conversation with. McGrath went above and beyond during the down payment process as they were very accommodating to my needs. They also offer a good bang for your buck warranty.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellence in Salesmanship!
    March 7, 2017

    When I came into the dealership, I wanted to inquire about a new Lexus. It was very important to build a great rapport to ensure I would get the ...

    McGrath Lexus of Chicago

    We are glad you felt well taken care of at our dealership and that we could meet your expectations. It is great to hear you enjoyed your experienc...


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    When I came into the dealership, I wanted to inquire about a new Lexus. It was very important to build a great rapport to ensure I would get the best deal and quality service. Ms. Julie Hill exceeded my expectations. McGrath was more responsive than the other dealership I inquired through. I am a very happy Lexus owner (for the second time,) but Ms. Hill's involvement was value-added and helped seal the deal. I loved the team work - from the time I came through the door with the pleasant receptionist, until I left with the transfer of my personal items to my new vehicle in the Service Dept. Thank you!

    Does recommend this dealer
    McGrath Lexus of Chicago

    We are glad you felt well taken care of at our dealership and that we could meet your expectations. It is great to hear you enjoyed your experience and we appreciate your feedback.


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  • Great experience buying Toyota Sienna
    March 5, 2017

    Very happy with my experience at McGrath Lexus. My inquiry started with email. They were more responsive than the other dealerships I was commun...

    McGrath Lexus of Chicago

    We are glad you felt well taken care of at our dealership and that we could meet your expectations. It is great to hear you enjoyed your experienc...


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    Very happy with my experience at McGrath Lexus. My inquiry started with email. They were more responsive than the other dealerships I was communicating with. Once I had made my decision, the customer experience at the dealership was great. I have two young kids and their facilities made it easy to accommodate my needs while taking a test drive and doing paperwork. The only reasons I didn't give all the reps with whom I dealt a 5-star rating is that I just happened to meet Anthony and Linda in person that day.

    Does recommend this dealer
    McGrath Lexus of Chicago

    We are glad you felt well taken care of at our dealership and that we could meet your expectations. It is great to hear you enjoyed your experience and we appreciate your feedback.


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  • Great service
    March 3, 2017

    Good honest people to do business with. Great and fast service. Location was great for me. My sales person is the reason I purchase my new car wit...

    McGrath Lexus of Chicago

    Thank you! We appreciate your review and are glad we could make your purchasing process an easy and enjoyable one.


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    Good honest people to do business with. Great and fast service. Location was great for me. My sales person is the reason I purchase my new car with this dealership.

    Does recommend this dealer
    McGrath Lexus of Chicago

    Thank you! We appreciate your review and are glad we could make your purchasing process an easy and enjoyable one.


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  • Great experience
    March 2, 2017

    Bought my car from out of state. They were very helpful. The person I worked with was Julie Hill. She is very nice. Ask for her if you plan on buy...

    McGrath Lexus of Chicago

    Thank you! We hope you are enjoying your new vehicle and we appreciate your great feedback.


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    Bought my car from out of state. They were very helpful. The person I worked with was Julie Hill. She is very nice. Ask for her if you plan on buying from here. Def recommend!

    Does recommend this dealer
    McGrath Lexus of Chicago

    Thank you! We hope you are enjoying your new vehicle and we appreciate your great feedback.


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  • Great experience and everybody was VERY professional!
    March 2, 2017

    This was the first car we purchased from McGrath and based on our experience it will be far from the last. This is a "First Class" dealership and ...

    McGrath Lexus of Chicago

    Thank you! We appreciate your review and are glad we could make your purchasing process an easy and enjoyable one.


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    This was the first car we purchased from McGrath and based on our experience it will be far from the last. This is a "First Class" dealership and the entire experience was enjoyable, I can not say that about any other dealers I have purchased from in the past.

    Does recommend this dealer
    McGrath Lexus of Chicago

    Thank you! We appreciate your review and are glad we could make your purchasing process an easy and enjoyable one.


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  • VERY SATISFYING
    February 24, 2017

    WANTED TO LEASE A LEXUS G460, CALLED THE DEALERSHIP AND WAS REFERRED TO JULIS HILL. IWAS TREATED SO WELL AND PROFESSIONALLY, THAT I DID NOT CARE T...

    McGrath Lexus of Chicago

    Thank you! We hope you are enjoying your new vehicle and we appreciate your great feedback.


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    WANTED TO LEASE A LEXUS G460, CALLED THE DEALERSHIP AND WAS REFERRED TO JULIS HILL. IWAS TREATED SO WELL AND PROFESSIONALLY, THAT I DID NOT CARE TO CHECK WITH ANY OTHER DEALER. SHE WAS GREAT AND I BET I WILL RECOMMEND OTHER FRIENDS TO HER. A WODERFUL SALE PERSON.

    Does recommend this dealer
    McGrath Lexus of Chicago

    Thank you! We hope you are enjoying your new vehicle and we appreciate your great feedback.


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