New 888-965-7190 Dealer Website
Used 888-262-9828 Email Dealer
Service 866-759-6253

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Reviews

Average Ratings

4.4
Average based on 87 reviews.
  • Professional and Very courteous team

    The Bob Bell team was the best! Loved working with Paulette. Very patient and kind. The management team worked to get me in the car I wanted. Wil...

    Dealer Response

    Hi TJ, Thank you so much for your positive words! We love Paulette a lot too! If we can help in any way in the future, please don't hesitate to r...


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    The Bob Bell team was the best! Loved working with Paulette. Very patient and kind. The management team worked to get me in the car I wanted. Will be an on going relationship. Thanks to all!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi TJ, Thank you so much for your positive words! We love Paulette a lot too! If we can help in any way in the future, please don't hesitate to reach out to us.


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  • 2016 Kia Soul

    Linda Vick, sales rep was very helpful in selecting the car that best fit my needs. We test drove three different vehicles and provided detailed ...

    Dealer Response

    Thank you so much for your kind review! I'm glad Linda Vick was able to help you find the vehicle that worked best for you. Please feel free to re...


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    Linda Vick, sales rep was very helpful in selecting the car that best fit my needs. We test drove three different vehicles and provided detailed information about all the vehicles so I could make an informed decision. I left knowing I got the best deal on the right car. Thank you for your great customer service. I will be sending friends/family to you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind review! I'm glad Linda Vick was able to help you find the vehicle that worked best for you. Please feel free to reach out to us should you need anything in the future and enjoy your new Kia Soul!


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  • 2017 KIA SPORTAGE

    Just wanted to thank all the nice people that helped me buy my new 2017 kia sportage. I especially want to thank Russ Allen he was the best, answe...

    Dealer Response

    Hi Betty, Thank you so much for your kind words! We are glad that your experience with Bob Bell and Russ was a positive one. Please let us know h...


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    Just wanted to thank all the nice people that helped me buy my new 2017 kia sportage. I especially want to thank Russ Allen he was the best, answered all my questions and made sure that the other people that i had to deal with was taking good care of me. He gets an A for service. Thank you Russ Betty Walker

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Betty, Thank you so much for your kind words! We are glad that your experience with Bob Bell and Russ was a positive one. Please let us know how we may be able to assist you in the future.


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  • Ask for Ariene Miller!

    The staff at Bob Bell Kia in Essex, MD were a breath of fresh air! Every person I came in contact with at the dealership made me feel like I was r...

    Dealer Response

    Hi Shauna, We are so happy you're Bob Bell experience was such a positive one! Please feel free to reach out to us for any help you need in the f...


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    The staff at Bob Bell Kia in Essex, MD were a breath of fresh air! Every person I came in contact with at the dealership made me feel like I was right at home. My salesman, Ariene Miller, worked with me closely to ensure I bought a vehicle I would be excited to drive for many years to come. He was knowledge and patient. I look forward to returning to their dealership for servicing and eventually to buy another vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Shauna, We are so happy you're Bob Bell experience was such a positive one! Please feel free to reach out to us for any help you need in the future. Sean Lyons Internet Director


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  • Ask for Chris!

    Chris was great with helping me during the whole process and was very patient. He made sure I got into a car and I would reccomend any and everyon...


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    Chris was great with helping me during the whole process and was very patient. He made sure I got into a car and I would reccomend any and everyone to ask for CHRIS! He's that guy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very poor condition vehicle

    Drove from New Jersey to Baltimore to look at a 2009 Lincoln that was represented by the young lady on the phone as being in mint condition. But s...


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    Drove from New Jersey to Baltimore to look at a 2009 Lincoln that was represented by the young lady on the phone as being in mint condition. But she must never have looked at the car except from the far side of the lot, or she would have seen the badly stained leather, the rusty dent in the driver's door, the misaligned doors and fenders, the worn out spare tires (yes, there were two) in the trunk, and the extremely noisy blower motor in the air conditioning. The CarFax was clean, but it had obviously had a hard life in the past 34K miles (looked more like 340K). The salesman was pleasant but even he had to admit the car wasn't in saleable condition. Car appeared to have been used in livery service. I did buy a Lincoln yesterday, but it was back in Pennsylvania at another dealer.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • new kia soul purchase

    On June 19th 2015 my wife and I want to buy to purchase a Kia Soul it was one of the best experiences we've ever had buying a new car salesman Ed ...


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    On June 19th 2015 my wife and I want to buy to purchase a Kia Soul it was one of the best experiences we've ever had buying a new car salesman Ed Purcell and the finance team at Bob bell did a great job and we were in and out with our new soul in 2.5 hours and if anybody knows about buying a new car you know they want you to stay all day lol i would recommend this to anyone go to Bob Bell Kia if you're looking for a new car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • NV van owner from Pikesville

    I am having basic upkeep/ mainetence on my 12 passenger van. 2nd time in for service. Great service... Greeted us in the line for service and prov...


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    I am having basic upkeep/ mainetence on my 12 passenger van. 2nd time in for service. Great service... Greeted us in the line for service and provided a drink. Great experience. Plus, the facility is very clean and modern. I will defiantly bring my van back to Bob Bell Nissan Kia. Purchased my car from this dealership too.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Nissan driver getting the basic services today!!

    Very accommodating dealership. I am driving a 2013 and purchased from this dealership. Excellent service & staff.


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    Very accommodating dealership. I am driving a 2013 and purchased from this dealership. Excellent service & staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Towson Nissan Altima Driver

    bought my car at carmax.... Service at bob bell Nissan Kia. Very happy with staff & service. Willing to drive for it.


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    bought my car at carmax.... Service at bob bell Nissan Kia. Very happy with staff & service. Willing to drive for it.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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