Mercedes-Benz of Orland Park / smart center of Orland Park

New 866-588-8163 Dealer Website
Used 888-258-8643 Email Dealer
Service 888-716-8710

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
76 lifetime reviews. Includes reviews of Mercedes-Benz of Orland Park / smart center of Orland Park from DealerRater.com
  • Friendly dealership and knowledgeable staff

    Bought a used MB 2011. Rides great. Sales and service department top quality. Consistently good service.


    Show Full Review

    Bought a used MB 2011. Rides great. Sales and service department top quality. Consistently good service.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great customer service

    Nick Garvey and the Orland Park team were very helpful and knowledgeable. This is how the car buying process should be...


    Show Full Review

    Nick Garvey and the Orland Park team were very helpful and knowledgeable. This is how the car buying process should be...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Horrible and Incredibly Unprofessional
    February 6, 2017

    I had a horrible experience at this dealership. Literally they are the worst. My lease for my GLK was coming to an end so I went there to look at ...


    Show Full Review

    I had a horrible experience at this dealership. Literally they are the worst. My lease for my GLK was coming to an end so I went there to look at the new cars. They sold me on all the benefits of the GLA. All lies! ALL LIES! The car drives like a Tonka Toy. It's a complete piece of crap. I went back today (less than 36 hours after leasing the GLA) and they refused to let me out of the deal. In fact, after 3 hours Nick (the sales manager) approached me and said he had an amazing compromise that he knew would make me happy! Are you all ready for this? He offered to sale me back my GLK for an additional 1,000 down and I would only have to pay an extra $120 a month. I can't even make this stuff up! It was an awful, horrible experience. You would think a brand like #Mercedes wouldn't even make a car like that...here's to counting down the next 36 months of this lease. I will make it a point to deter any customers from experiencing the awfulness of these people. A note to the staff, you should sell products customers want to live without not force deals on them to get rid of lousy inventory.

    Does not recommend this dealer

    Hide Full Review
  • Great dealership

    They made this process seamless, fast, responsive, wonderful place


    Show Full Review

    They made this process seamless, fast, responsive, wonderful place

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mercedes Benz or Orland Park

    Great experience from beginning to end! Nick Garvey was very helpful through the whole car buying experience, especially being a first time car bu...


    Show Full Review

    Great experience from beginning to end! Nick Garvey was very helpful through the whole car buying experience, especially being a first time car buyer! I couldn't have asked for a more helpful, understanding, and patient experience! Walked out with the car of my dreams and I have Nick and Nick from Mercedes of Orland to thank!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best dealership

    On 12/31/2016 I left the dealership with a new 2017 Benz. Best car shopping experience


    Show Full Review

    On 12/31/2016 I left the dealership with a new 2017 Benz. Best car shopping experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • World-class Experience!

    I recently purchased a 2016 Mercedes-Benz E350 from Mercedes-Benz of Orland Park. It was easily the best experience that I have ever had purchasi...


    Show Full Review

    I recently purchased a 2016 Mercedes-Benz E350 from Mercedes-Benz of Orland Park. It was easily the best experience that I have ever had purchasing a vehicle. The car is absolutely beautiful and the sales process was delightful. My salesperson was Heidi Guttman. I cannot say enough good things about her. She was knowledgeable, friendly and determined to get me exactly what I wanted in a pressure-free environment. Her follow-up after the sale has been unique in my experience. I would encourage everyone to buy from Mercedes-Benz of Orland Park, and make sure that you ask for Heidi, you'll be delighted you did.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • EXCELLENT experience

    Nick Garvey and John provide an EXCELLENT no pressure buying experience!!! Very pleasant, knowledgeable and no pushy sales tactics; just the facts...


    Show Full Review

    Nick Garvey and John provide an EXCELLENT no pressure buying experience!!! Very pleasant, knowledgeable and no pushy sales tactics; just the facts to allow the customer to make an informed decision.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great GLE 350 purchase!

    I'm completely satisfied, after buying from Mercedes Benz of Orland Park! I can't say enough about my sales associate, Nicholas Garvey, and the Sa...


    Show Full Review

    I'm completely satisfied, after buying from Mercedes Benz of Orland Park! I can't say enough about my sales associate, Nicholas Garvey, and the Sales Manager, Nick Gioulos. They both, along with the finance department, helped make my purchase experience so easy. The car was delivered to me, it was detailed, and had a full tank of gas, Nick Garvey showed me everything I needed to know about my new vehicle. I absolutely love my new GLE! Thank you, I highly recommend this dealership to all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Service

    Nick G. Helped me in the buying process. He answered all my questions and had a lot of knowledge about the cars. I told him what I was looking for...


    Show Full Review

    Nick G. Helped me in the buying process. He answered all my questions and had a lot of knowledge about the cars. I told him what I was looking for and he found the car of my dream in less then 5 mins. I was impressed.....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review