[{"id":604861,"firstName":"Rob","lastName":"Calhoun","titleText":"Sales","emailTxt":"rcalhoun@brilliancehonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604855,"firstName":"Matt","lastName":"Darwitt","titleText":"Sales","emailTxt":"mdarwitt@brilliancehonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604856,"firstName":"Max","lastName":"Ring","titleText":"Sales","emailTxt":"mring@brilliancehonda.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604830,"firstName":"Gary","lastName":"Cotshott","titleText":"Sales","emailTxt":"gcotshott@brilliancehonda.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604845,"firstName":"Matt","lastName":"Rollak","titleText":"Sales","emailTxt":"mrollak@brilliancehonda.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"1096588800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604827,"firstName":"Eva","lastName":"Gagliardi","titleText":"Sales","emailTxt":"egagliardi@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604822,"firstName":"AJ","lastName":"Sweeney","titleText":"Sales","emailTxt":"asweeney@brilliancehonda.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604824,"firstName":"Dan","lastName":"Alfaro","titleText":"Sales","emailTxt":"dalfaro@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604828,"firstName":"Evan","lastName":"Medsker","titleText":"Sales","emailTxt":"emedsker@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604860,"firstName":"Rick","lastName":"Miller","titleText":"Sales","emailTxt":"rmiller@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"dealerEmpStartDtUtc":"1417392000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604835,"firstName":"Jim","lastName":"Infusino","titleText":"Sales","emailTxt":"jinfusino@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604859,"firstName":"Mike","lastName":"Houston","titleText":"Sales","emailTxt":"mhouston@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604821,"firstName":"Agatha","lastName":"Lewandowska","titleText":"Sales","emailTxt":"alewandowska@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604823,"firstName":"Cindy","lastName":"Laudermilk","titleText":"Sales","emailTxt":"claudermilk@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604825,"firstName":"Don","lastName":"Bailey","titleText":"Sales","emailTxt":"dbailey@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604831,"firstName":"Jay","lastName":"Hawkins","titleText":"Sales","emailTxt":"jhawkins@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604841,"firstName":"Kristen","lastName":"Kulis","titleText":"Sales","emailTxt":"kkulis@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604862,"firstName":"Ryan","lastName":"Hansen","titleText":"Sales","emailTxt":"rhansen@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604863,"firstName":"Sonia","lastName":"Vazquez","titleText":"Sales","emailTxt":"svazquez@brilliancehonda.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18830,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Brilliance Honda in Crystal Lake

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 6:30 AM - 9:00 PM

Brilliance Honda in Crystal Lake Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 9:00 PM

Tuesday

6:30 AM - 9:00 PM

Wednesday

6:30 AM - 9:00 PM

Thursday

6:30 AM - 9:00 PM

Friday

6:30 AM - 9:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2006

Brilliance Honda is proud to serve the IL region with quality pre-owned and New Honda vehicles. We have something for every taste, and every need. Come visit us to see our massive pre-owned selection.

...


Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.

Stop in to say "Hi" today!

"Click 'Search New Cars' to view actual photos of new vehicles currently on our lot!"

Service

Wheel Balance

$49

Tire Rotation

$18

Oil, Filter Change

$33.95 and up*

Detailing

$129 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1302 lifetime reviews. Includes reviews of Brilliance Honda in Crystal Lake from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 9, 2020

    We dealt with Gary Gotshott,and Gary made the buying experience anxiety free and enjoyable. Gary was very friendly and professional.I certainly won't hesitate... to recommend your dealership. I will recommend GARY to anyone wanting to buy a Honda.We could not be happier with our buying experience,and that was all due to Gary's proffesionalism.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gary Cotshott

    Sales

    (4.4) 9 reviews

  • 5.0 out of 5
    January 8, 2020

    We always enjoy dealing with Brilliance Honda and Max Ring. Hard to believe it's fun to spend money. We have purchased 5 new cars from Max in the last... 14 years and he has treated us fairly. His sales manager Jeff has helped with the last two. My wife especially likes him because he's a Packer fan, and I agree even though I'm a Bears fan. We will try to purchase another new car from Max in the next 2-3 years.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Max Ring

    Sales

    (4.8) 16 reviews

  • January 7, 2015

    I came in to look at a certified Honda I saw on the website, Jeremy in sales pulled the car inside for me to inspect so I would not freeze outside and... what a class act operation very low pressure from Jeremy. I think the car was better in person then in the pictures and Darrell in the business office walked me through the paperwork and explained everything so it made sense. I never like buying a car but Brilliance really made it fun. Thanks again Steve

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, we try hard to make sure everyone is happy thanks for the business

  • 5.0 out of 5
    January 8, 2020

    We always enjoy dealing with Max. We have purchased 5 cars in the last 14 years from him. Brilliance Honda has treated us fairly on all the purchases.

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 4, 2020

    We walked in knowing the price range we were willing to pay for our new Odyssey and walked out with a new car. Jeff Fornier was the sales representative... we worked with and it was a pleasurable experience. They found us the right car at the right price and we were out of there in under two hours. Even though they did not have the color combination we were looking to purchase, they found one at another dealership and arranged to get it within a day. I would highly recommend Brilliance Honda and especially Jeff Fornier!

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    Shopped for a new car
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  • 5.0 out of 5
    January 3, 2020

    Easy buying process with no pressure. Didn't have the color i wanted so they transferred one from another dealer. Will buy car again there for my wife.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Rollak

    Sales

    NOT RATED

  • 5.0 out of 5
    January 2, 2020

    Did my homework and walked in ready to get some pushback. Just the opposite. Greatest experience in years. Jeff was a wonderful salesperson. I would... highly recommend contacting and dealing with Jeff on any vehicle purchase.

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2019

    Jim infusino was amazing. He was so friendly so kind so willing to listen. The whole car experience was simple. The whole staff at Brilliance Honda was... great. I would definitely recommend Brilliance Honda..I will definitely be back for my fourth vehicle at Brilliance Honda...Brilliance Honda hit a Home Run for me...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2019

    Came to the dealership with the expectation that getting a new car was going to be a long drawn out process. Not the case. They made everything so easy.... They were very knowledgeable and pleasant to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Max Ring

    Sales

    (4.8) 16 reviews

    AJ Sweeney

    Sales

    NOT RATED

  • 5.0 out of 5
    December 30, 2019

    I have been looking for a while for a new car and Brilliance Honda had a large variety to choose from. I was very happy with the quality of the used car... and quantity available.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Rollak

    Sales

    NOT RATED

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