Heritage Mazda Subaru Catonsville

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Reviews

Average Ratings

4.8
642 lifetime reviews. Includes reviews from DealerRater.com
  • Very happy with my new Legacy

    I bought a new Legacy from May Farris two days ago and was extremely pleased with her assistance as well as the General Sales Manager, Danny. May ...

    Dealer Response

    Good morning Dennis. Russel Mazda Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that May F...


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    I bought a new Legacy from May Farris two days ago and was extremely pleased with her assistance as well as the General Sales Manager, Danny. May was very knowledgeable of her product and, while she was extremely busy, took her time with the process, found me the car in the color I wanted and it was picked up, prepped and delivered the same day. I've only driven it about 40 miles so service hasn't been needed but if they are nearly as cooperative as the sales department I'll be a happy camper. May even spent a considerable amount of time today re-instruction me on how several items on the car worked. So often it's difficult to get in touch with a salesperson after the sale but that has not been the case with May.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning Dennis. Russel Mazda Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that May Farris was able to assist you with your new Subaru Legacy purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Dennis for the highly praised review. www.facebook.com/RusselSubaru


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  • Forester & Tiguan in 1 day!

    Matt & Kevin, Thanks so very much for spending such a long time with us to make sure both our new vehicles fit our individual needs and budget! ...


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    Matt & Kevin, Thanks so very much for spending such a long time with us to make sure both our new vehicles fit our individual needs and budget! You both are amazing!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Hard worker and very knowledgable
    April 29, 2017

    Had a great experience discussing various makes and models of Mazdas with Steve Sherman. His experience shows with his vast knowledge of the vehic...


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    Had a great experience discussing various makes and models of Mazdas with Steve Sherman. His experience shows with his vast knowledge of the vehicles. When I'm ready to purchase, I will definitely call Steve.

    Does recommend this dealer

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  • Thanks, Steve!
    April 28, 2017

    Our thanks to Steve S. for being an awesome salesman - he listened to our requirements, asked us for opinions and found us the perfect car. He al...


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    Our thanks to Steve S. for being an awesome salesman - he listened to our requirements, asked us for opinions and found us the perfect car. He allowed us to test drive it and we were sold. Thank you so much for making this the best buying experience we've ever had!

    Does recommend this dealer

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  • Great first car buying experience
    April 25, 2017

    For buying my first car I had a great experience at Heritage Mazda. Steve offered a very fair, affordable price and also kept in touch after to en...


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    For buying my first car I had a great experience at Heritage Mazda. Steve offered a very fair, affordable price and also kept in touch after to ensure I was happy with my purchase. His response to questions was in a timely manner and always very helpful. I never felt pressure throughout the whole process.

    Does recommend this dealer

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  • Perfect car buying experience
    April 25, 2017

    William was very helpful in helping me get a new vehicle in a short amount of time. He is very knowledgeable on the features of multiple models a...


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    William was very helpful in helping me get a new vehicle in a short amount of time. He is very knowledgeable on the features of multiple models and trims. I appreciated the non-pressurized environment at Heritage Mazda Catonsville compared to the other dealerships I worked with. I would highly recommend working with William and Hertitage Mazda Catonsville.

    Does recommend this dealer

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  • Not your father's car buying experience.
    April 23, 2017

    I visited Heritage Mazda to test drive a CX-5 after researching their inventory on line. Steve Sherman was my first contact. He responded to my ...


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    I visited Heritage Mazda to test drive a CX-5 after researching their inventory on line. Steve Sherman was my first contact. He responded to my inquiry very quickly. From my first visit to the lot through my last, he was there with a ready smile and personable demeanor to answer all my questions, of which I had many. I was never pressured, and was only given honest and informed answers. Steve worked tirelessly to find me the best deal. I have owned many cars, and have spent many hours on car lots. He is the most personable and helpful salesman I have ever encountered. I would drive past five Mazda dealers to use the one where he works. I am very pleased with my experience at Heritage, and will definitely be back next time I need a car. Thank you Heritage Mazda and Steve Sherman.

    Does recommend this dealer

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  • Fantastic Experience at Heritage!
    April 22, 2017

    Just bought my first crossover vehicle and am so glad we went to Heritage. Steve Sherman was very knowledgeable, friendly, and patient as we rese...


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    Just bought my first crossover vehicle and am so glad we went to Heritage. Steve Sherman was very knowledgeable, friendly, and patient as we researched several different crossovers (some at different dealerships) and test-drove. He bent over backwards helping us come to the best decision for our needs (and wants) - all with a smile and zero pressure. We are excited to be the proud new owners of a 2017 Subaru Forester. Thank you to Steve and the staff at Heritage for such a great car-buying experience!

    Does recommend this dealer

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  • Wonderful dealership
    April 22, 2017

    Everyone was kind and helpful. Their pricing was fair and they were very professional. I highly recommend this dealership. May Farris was a wonder...


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    Everyone was kind and helpful. Their pricing was fair and they were very professional. I highly recommend this dealership. May Farris was a wonderful salesperson

    Does recommend this dealer

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  • Best New Car Purchase
    April 8, 2017

    Best experience with Steve Sherman purchasing CX 3. He knows Mazda and made the whole process smooth. Highly recommend this dealership for fair ...


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    Best experience with Steve Sherman purchasing CX 3. He knows Mazda and made the whole process smooth. Highly recommend this dealership for fair and honest bargaining.

    Does recommend this dealer

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