Heritage Mazda Subaru Catonsville

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Reviews

Average Ratings

4.9
688 lifetime reviews. Includes reviews from DealerRater.com
  • Very happy with my new Legacy

    I bought a new Legacy from May Farris two days ago and was extremely pleased with her assistance as well as the General Sales Manager, Danny. May ...

    Dealer Response

    Good morning Dennis. Russel Mazda Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that May F...


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    I bought a new Legacy from May Farris two days ago and was extremely pleased with her assistance as well as the General Sales Manager, Danny. May was very knowledgeable of her product and, while she was extremely busy, took her time with the process, found me the car in the color I wanted and it was picked up, prepped and delivered the same day. I've only driven it about 40 miles so service hasn't been needed but if they are nearly as cooperative as the sales department I'll be a happy camper. May even spent a considerable amount of time today re-instruction me on how several items on the car worked. So often it's difficult to get in touch with a salesperson after the sale but that has not been the case with May.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning Dennis. Russel Mazda Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that May Farris was able to assist you with your new Subaru Legacy purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Dennis for the highly praised review. www.facebook.com/RusselSubaru


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  • Steve Sherman is a gem!

    My whole family has had a wonderful experience with Steve Sherman! Steve is honest, hard working, and so personable. He made my first car buying e...


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    My whole family has had a wonderful experience with Steve Sherman! Steve is honest, hard working, and so personable. He made my first car buying experience a pleasant one and treated me with respect. I am loving my new car and feel confident that Steve and his team set me up with a fun and dependable car for my long commute. I look forward to recommending his service to my friends and coworkers. Thanks to the rest of the team as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Car Shopping
    June 23, 2017

    "Excellent!!!" My experience was wonderful at the Heritage Subaru Catonsville, Mazda/Subaru/Volkswagen dealership. The staff was very profession...


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    "Excellent!!!" My experience was wonderful at the Heritage Subaru Catonsville, Mazda/Subaru/Volkswagen dealership. The staff was very professional, patient, kind and courteous. I would highly recommend to family and friends. Steve Sherman was very informative and personable. Excellent customer service - he really listens to what his customer wants and goes above and beyond to help his customers in any way possible.

    Does recommend this dealer

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  • best salesman ever
    June 22, 2017

    My recent experience at Heritage Subaru in Catonsville as a first time car buyer was great. Steve Sherman helped make it an easy process and was...


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    My recent experience at Heritage Subaru in Catonsville as a first time car buyer was great. Steve Sherman helped make it an easy process and was very helpful when I came in. He helped me get the car I wanted and tracked it down for me. Not only was he very helpful, he was also extremely knowledgeable and very friendly. Would recommend anyone who's looking to buy a car to go and see Steve.

    Does recommend this dealer

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  • subaru forrester purchase
    June 22, 2017

    I worked with Steve Sherman. He was a pleasure to deal with. Very knowledgeable and friendly and gave me a great deal. I was recommended by a frie...


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    I worked with Steve Sherman. He was a pleasure to deal with. Very knowledgeable and friendly and gave me a great deal. I was recommended by a friend and would recommend him myself to other friends. He made buying a new car (an unplanned purchase) a positive experience!

    Does recommend this dealer

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  • Best Dealership and Salesman
    June 20, 2017

    My mom purchased her first Subaru 13 years ago from Stephen Sherman. Stephen was very patient, friendly and knowledgeable. She never forgot him or...

    Heritage Subaru Catonsville

    Hi ¿¿¿ Heritage Subaru Catonsville would like to congratulate you and your mom on the new purchase! It was a great experience for Steve and our t...


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    My mom purchased her first Subaru 13 years ago from Stephen Sherman. Stephen was very patient, friendly and knowledgeable. She never forgot him or the service he provided. Now, 13 years later she traded in that Subaru for a new one and Stephen was still there to greet her. He has provided her with the best car buying experience ever. Not only that he is consider a friend now and forever. Thanks for everything.

    Does recommend this dealer
    Heritage Subaru Catonsville

    Hi ¿¿¿ Heritage Subaru Catonsville would like to congratulate you and your mom on the new purchase! It was a great experience for Steve and our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your car as you settle in, please don¿¿¿t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!


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  • Excellent!!!
    June 20, 2017

    My experience was wonderful at the Heritage Subaru Catonsville, Mazda/Subaru/Volkswagen dealership. The staff was very professional, patient, kind...

    Heritage Mazda Catonsville

    Greetings Angela! Thank you for stopping in at Heritage Subaru Catonsville. Our customers are of the utmost importance to us, and we strive to pro...


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    My experience was wonderful at the Heritage Subaru Catonsville, Mazda/Subaru/Volkswagen dealership. The staff was very professional, patient, kind and courteous. I would highly recommend to family and friends. May Farris, has a warm soft spirit that smoothly glides you confidently through the sales process. Ms. Farris is an excellent Sales & Leasing Consultant that goes above and beyond her job title to assure that her customers are more than satisfied with their purchase. Steve Sherman has an excellent customer satisfaction spirit that transcends his glowing kindness to make sure that his customers are well pleased. He also goes beyond his job title as Certified Assistant Broker. Alex Barrash, has a fun cheerful spirit, he carefully and thoroughly goes over each of the financial documents with you explaining each item. He patiently answers all questions and any concerns you will have during this process. He too has gone beyond and above his job title as Finance Manager. I just like to truly thank the Heritage Subaru Catonsville - Mazda/Subaru/Volkswagen family for Assisting me through the selling buying and purchasing process. You all are wonderful, kind, patient and caring team. I love my Mazda 3. Warmest Regards, Angela Gaither

    Does recommend this dealer
    Heritage Mazda Catonsville

    Greetings Angela! Thank you for stopping in at Heritage Subaru Catonsville. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform May, Steve, Alex and our team of your kind comments. Please stop back in or call should you have any questions regarding your new Mazda 3, as we would love to see you again! Thank you and have a great day.


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  • Fantastic, awesome experience
    June 20, 2017

    I would specially Thank May Ferris, Yancy Cobb, Tyrone E Green for outstanding customer service. I was treated with the utmost respect and each on...

    Heritage Subaru Catonsville

    Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one thanks to May, Yancy, and Tyrone. We welcome...


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    I would specially Thank May Ferris, Yancy Cobb, Tyrone E Green for outstanding customer service. I was treated with the utmost respect and each one of them made me feel welcome. I'm grateful for everything they did to get me in a new car. Everyone work together as a team, that made a difference

    Does recommend this dealer
    Heritage Subaru Catonsville

    Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one thanks to May, Yancy, and Tyrone. We welcome you to stay in touch so that we may answer any further questions you may have about your new purchase. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!


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  • Easy!
    June 20, 2017

    The buying process was very easy! The sales associates were no pressure and very knowledgeable. Every part of the team made my experience quick,...

    Heritage Subaru Catonsville

    Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you enjoy your new purchase! Mo...


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    The buying process was very easy! The sales associates were no pressure and very knowledgeable. Every part of the team made my experience quick, painless, and efficient. I would highly recommend this dealership.

    Does recommend this dealer
    Heritage Subaru Catonsville

    Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you enjoy your new purchase! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.


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  • Outstanding customer service

    I purchase new car on 06/19/17 from Heirtage Catonsville. I received excellent customer service and everyone treated me very well. I was very pl...

    Dealer Response

    Hi Thelma ? Heritage Mazda Catonsville would like to congratulate you on your new purchase! It was a great experience for May and our team to int...


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    I purchase new car on 06/19/17 from Heirtage Catonsville. I received excellent customer service and everyone treated me very well. I was very please with May Ferris, she greeted me with a smile. This was the first time I had dealership to assist me buying car, with such friendliness. I'm very pleased with the vehicle I received.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Thelma ? Heritage Mazda Catonsville would like to congratulate you on your new purchase! It was a great experience for May and our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your car as you settle in, please don?t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!


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