Heritage Mazda Subaru Catonsville

New 888-413-4920 Dealer Website
Used 888-415-0163 Email Dealer
Service 888-678-3732

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Reviews

Average Ratings

4.8
620 lifetime reviews. Includes reviews from DealerRater.com
  • Very happy with my new Legacy

    I bought a new Legacy from May Farris two days ago and was extremely pleased with her assistance as well as the General Sales Manager, Danny. May ...

    Dealer Response

    Good morning Dennis. Russel Mazda Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that May F...


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    I bought a new Legacy from May Farris two days ago and was extremely pleased with her assistance as well as the General Sales Manager, Danny. May was very knowledgeable of her product and, while she was extremely busy, took her time with the process, found me the car in the color I wanted and it was picked up, prepped and delivered the same day. I've only driven it about 40 miles so service hasn't been needed but if they are nearly as cooperative as the sales department I'll be a happy camper. May even spent a considerable amount of time today re-instruction me on how several items on the car worked. So often it's difficult to get in touch with a salesperson after the sale but that has not been the case with May.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning Dennis. Russel Mazda Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that May Farris was able to assist you with your new Subaru Legacy purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Dennis for the highly praised review. www.facebook.com/RusselSubaru


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  • Bells and Whistles
    March 28, 2017

    I was in the market for a new car; interested in looking at SUVs. Once I stepped into Heritage Subaru Catonsville, I didn't have to look any furth...


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    I was in the market for a new car; interested in looking at SUVs. Once I stepped into Heritage Subaru Catonsville, I didn't have to look any further. I fell in love with the Subaru Forrester! What I really like are all the safety features. Steve Sherman was awesom and continues to be helpful, as well as, the rest of the Subaru team. It was a long day, however, the process went smoothly and I felt excited and confident driving my new car home. Heritage Subaru in Catonsville arranges for a return visit after you have had some time driving the car to answer any questions you may have and to explain features I may not yet be aware of. My appointment is on Friday and am confident that it will be another great experience!

    Does recommend this dealer

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  • Awesome team
    March 28, 2017

    As always, heritage Mazda of Catonsville cane through again for me. For the past 3 years, I been trying to get into a Mazda 6 but to no avail due ...


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    As always, heritage Mazda of Catonsville cane through again for me. For the past 3 years, I been trying to get into a Mazda 6 but to no avail due to credit issues or banks just not wanting to give me a loan for one. But Randy and Tom Heise finally made it happen for me and with $0 down at that. Can't ask for anything better than that. I owe it all to them. They will continue to be the only dealership I deal with.

    Does recommend this dealer

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  • Heritage...My Subaru Family
    March 27, 2017

    Heritage...My Subaru Family...


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    Heritage...My Subaru Family...

    Does recommend this dealer

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  • May Farris was great!
    March 24, 2017

    May Farris was an amazing person to work with. She made it a very smooth experience! I'd give May a six star rating if it was possible!


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    May Farris was an amazing person to work with. She made it a very smooth experience! I'd give May a six star rating if it was possible!

    Does recommend this dealer

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  • Quick, efficient, friendly
    March 21, 2017

    Purchased a new 2017 Outback from May Ferris without the usual back and forth hassle between sales and "the man behind the curtain". Entire exper...

    Heritage Subaru Catonsville

    Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased...


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    Purchased a new 2017 Outback from May Ferris without the usual back and forth hassle between sales and "the man behind the curtain". Entire experience was professional, I would certainly recommend Ms. Ferris to anyone looking for a new Subaru.

    Does recommend this dealer
    Heritage Subaru Catonsville

    Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that May Farris lead you to your new 2017, Subaru Outback and we will certainly share your feedback with her. Please do not hesitate to call or pop back in to see us at Heritage Subaru Outback. Thank you again and have a great day!


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  • Best customer service
    March 21, 2017

    The staff is friendly and professional. I am particularly impressed with Steve Sherman (Sales) and LeJuan Robinson (Service). Their customer ser...

    Heritage Subaru Catonsville

    Thank you for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Subaru Catonsville and we...


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    The staff is friendly and professional. I am particularly impressed with Steve Sherman (Sales) and LeJuan Robinson (Service). Their customer service is amazing and rare now a days! They make me feel as if I were dealing with friends and family and not a car dealership.

    Does recommend this dealer
    Heritage Subaru Catonsville

    Thank you for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Subaru Catonsville and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.


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  • The best car-buying experience ever!
    March 18, 2017

    Steve is so patient and knowledge. His positive attitude is contagious too. Steve truly cared that I ended happy with my car purchase - a 2017 Sub...

    Heritage Subaru Catonsville

    Hi! Heritage Subaru Catonsville would like to congratulate you on your new 2017, Subaru Forester! It was a great experience for our team to intro...


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    Steve is so patient and knowledge. His positive attitude is contagious too. Steve truly cared that I ended happy with my car purchase - a 2017 Subaru Forester - Touring! Love it! I would consider this wonderful buying experience as a factor for my next car purchase - the entire dealership is friendly and service-oriented.

    Does recommend this dealer
    Heritage Subaru Catonsville

    Hi! Heritage Subaru Catonsville would like to congratulate you on your new 2017, Subaru Forester! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Subaru as you settle in, please don¿¿¿t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!


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  • Great experience
    March 15, 2017

    Very happy with my new 2017 Subaru Forester Touring. May Farris is the best. She printed all information about the car, so no surprises. Everyone ...

    Heritage Subaru Catonsville

    Hello! Heritage Subaru Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provid...


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    Very happy with my new 2017 Subaru Forester Touring. May Farris is the best. She printed all information about the car, so no surprises. Everyone we dealt with were very helpful. We will back.

    Does recommend this dealer
    Heritage Subaru Catonsville

    Hello! Heritage Subaru Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we¿¿¿ve succeeded. I will be sure to share your feedback with May Farris and the team! Thank you again for your review.


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  • Trade-in of 2014 Outback & Purchase of new 2017 Outback
    March 15, 2017

    Customer "Service Oriented," courteous and professional sales (M. Ferris) personnel. Finance/insurance officer (K. Patel) also patient in reviewi...

    Heritage Subaru Catonsville

    Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we ...


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    Customer "Service Oriented," courteous and professional sales (M. Ferris) personnel. Finance/insurance officer (K. Patel) also patient in reviewing the options most advantageous for me.

    Does recommend this dealer
    Heritage Subaru Catonsville

    Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017, Subaru Outback. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!


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