Heritage Chrysler Jeep Dodge RAM Parkville

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Reviews

Average Ratings

4.8
690 lifetime reviews. Includes reviews of Heritage Chrysler Jeep Dodge RAM Parkville from DealerRater.com
  • Wonderful experience

    I had a wonderful experience buying my 2014 Nissan Maxima. Herb Randolph, Uncle Brucey and all the guys were great. :-) They found my car online a...

    Dealer Response

    Hi Vickie - We would like to congratulate you on your new 2014, Nissan Maxima! It was a great experience for our team to introduce you to your new...


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    I had a wonderful experience buying my 2014 Nissan Maxima. Herb Randolph, Uncle Brucey and all the guys were great. :-) They found my car online and Uncle Brucey went to pick it up as soon as they found it. Wow, what service!!! I have already recommended family and friends to get their cars from Heritage. I want to thank everyone involved!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Vickie - We would like to congratulate you on your new 2014, Nissan Maxima! It was a great experience for our team to introduce you to your new vehicle. If you should have any questions about your new Nissan, please do not hesitate to contact us! Thank you again Vickie and have a great day.


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  • Vw Passat 2017 se
    June 20, 2017

    There were nice customer service and I got the car of my choice. I will recommend them to anyone who want a car to use

    Heritage Chrysler Dodge Jeep Ram Parkville

    Thank you for your heartfelt response Lawrence. We appreciate your business and strive to maintain a high standard of customer satisfaction. We ar...


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    There were nice customer service and I got the car of my choice. I will recommend them to anyone who want a car to use

    Does recommend this dealer
    Heritage Chrysler Dodge Jeep Ram Parkville

    Thank you for your heartfelt response Lawrence. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Chad, Shawn, Nick and Brad led you to your new 2017 Volkswagen Passat, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Heritage Chrysler Dodge Jeep RAM Parkville. Thank you again Lawrence and have a great day!


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  • My search ended at Heritage Jeep
    June 20, 2017

    Being the end of model year, I was having difficulty finding what I wanted because my choices were limited. Originally going in I had my heart se...

    Heritage Chrysler Dodge Jeep Ram Parkville

    Thanks so much for your positive feedback! We are very glad to hear that Chad, Shawn and Nick were able to assist you in your purchasing experienc...


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    Being the end of model year, I was having difficulty finding what I wanted because my choices were limited. Originally going in I had my heart set on the Renegade Trailhawk but it wasn't available anywhere within a 125 mi. radius. I was becoming increasingly frustrated and tired when Shawn suggested that I take a look at the Limited version of the Renegade. I'm glad I did because it turned out to be a better choice for me. After deciding on the Limited, the Heritage team took over and all I had to do was relax and look forward to enjoying my Renegade. Special thanks to my salesman Shawn Jeffries who was extremely kind and patient. He answered all of my questions and was able to provide me with a ton of information about my new vehicle. My last vehicle purchase was a 1998 Cherokee purchased in 1997 which I might add is still going strong. Since all the technology was new to me, Shawn advised me to write down anything I needed help with. He encouraged me to return to the dealership and he would help me with setting up my vehicle so I could be sure I was getting the most out of what my new vehicle had to offer. Thank you to all the members of the Heritage team I interacted with during my visit. You made me feel welcomed and I appreciate the professional manner in which you handled my transaction.

    Does recommend this dealer
    Heritage Chrysler Dodge Jeep Ram Parkville

    Thanks so much for your positive feedback! We are very glad to hear that Chad, Shawn and Nick were able to assist you in your purchasing experience. I hope you enjoy your new Jeep Renegade! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.


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  • My search finally came to an end with Heritage

    My search for a new vehicle ended at Heritage Jeep. I purchased a 2017 Jeep Renegade through Shawn Jeffries. Since this was the end of model yea...


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    My search for a new vehicle ended at Heritage Jeep. I purchased a 2017 Jeep Renegade through Shawn Jeffries. Since this was the end of model year, my choices were limited and I was becoming increasingly tired and frustrated that I couldn't find what I wanted anywhere. Originally going in I had the Trailhawk in my mind as my choice but it wasn't available anywhere within a 125 mi. radius. Shawn thought I should consider the Limited edition of the Renegade since I wouldn't be going off road and I'm glad I did because it turned out to be a better choice for me. Shawn was very patient and answered all of my questions. I hadn't purchased a vehicle since 1997 when I bought my Cherokee which is still going strong by the way. Shawn and the rest of the Heritage team took care of everything so all I had to do at that point was finally relax and look forward to enjoying my new Renegade. Thank you to everyone at Heritage for going above and beyond. Thank you for being so courteous and for your professional manner in handling my new vehicle purchase. When I'm ready to purchase again, I will visit Heritage because I know I'll be treated well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jeep John

    Great place. Did excellent job. Delivered exactly what they said they would.

    Dealer Response

    Good morning John! In response to your review, I want to take the time to thank you for praising Heritage Chrysler Dodge Jeep RAM Parkville. We ar...


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    Great place. Did excellent job. Delivered exactly what they said they would.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning John! In response to your review, I want to take the time to thank you for praising Heritage Chrysler Dodge Jeep RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ?Like? us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again John and be sure to stop by soon!


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  • Awesome in all depts.

    Heritage Chrysler Jeep is Awesome in all depts. Brian Perry is a great person to deal with. He is attentive to customer needs. All departments h...

    Dealer Response

    Lisa - Thank you for your encouraging review of Heritage Chrysler Dodge Jeep RAM Parkville. We are particularly grateful for any positive feedback...


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    Heritage Chrysler Jeep is Awesome in all depts. Brian Perry is a great person to deal with. He is attentive to customer needs. All departments have performed quality service. I highly recommend Brian and the rest of the Heritage Team.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Lisa - Thank you for your encouraging review of Heritage Chrysler Dodge Jeep RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates Brian and the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Chrysler Dodge Jeep RAM Parkville.


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  • 2017 Jeep wrangler at Heritage in Parkville

    Brian Perry at Heritage in Parkville is the best! This is our second time buying a vehicle with him. He is professional, not pushy and makes the p...

    Dealer Response

    Good morning Paul, Heritage Chrysler Dodge Jeep RAM Parkville is delighted to hear that your car buying experience was a memorable one! We are als...


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    Brian Perry at Heritage in Parkville is the best! This is our second time buying a vehicle with him. He is professional, not pushy and makes the process painless, fast and easy.I recommend Heritage and specifically Bryan Perry. We can't thank him enough!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning Paul, Heritage Chrysler Dodge Jeep RAM Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Brian was able to assist you with your new 2017 Jeep Wrangler purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Paul for the highly praised review.


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  • Great sales person
    June 6, 2017

    Shawn was a very patient and understanding sales person. He answered all of my questions when it came to the leasing guidelines. He was full of en...

    Heritage Chrysler Dodge Jeep Ram Parkville

    Thanks so much for your positive feedback! We are very glad to hear that Shawn was able assist you in your purchasing experience. I hope you enjo...


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    Shawn was a very patient and understanding sales person. He answered all of my questions when it came to the leasing guidelines. He was full of energy and didn't mind walking the entire lot to find the perfect jeep for me and my daughter. He made it very easy and as stress free as possible to purchase a new car.

    Does recommend this dealer
    Heritage Chrysler Dodge Jeep Ram Parkville

    Thanks so much for your positive feedback! We are very glad to hear that Shawn was able assist you in your purchasing experience. I hope you enjoy your new purchase! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.


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  • Great experience!!!!

    I live in NY and after shopping around locally for a new Dodge Challenger I decided to contact Heritage. Serdar Uzun called me back immediately wi...

    Dealer Response

    Greetings Frank! Thank you for making the trip to Heritage Chrysler Dodge Jeep RAM Parkville. Our customers are of the utmost importance to us, an...


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    I live in NY and after shopping around locally for a new Dodge Challenger I decided to contact Heritage. Serdar Uzun called me back immediately with an unbelievable deal on the new car and a great trade in offer on my old one. I drove over 3.5 hours and worried all the way there that it was too good to be true. Turns out it wasn't, the numbers we discussed over the phone were the numbers I signed the paperwork for. I will never buy another vehicle in NY again, when my lease is up on my wife's car I will be making another 3.5 hour trip. Thank you for a great experience!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Greetings Frank! Thank you for making the trip to Heritage Chrysler Dodge Jeep RAM Parkville. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make su re to inform Serdar and our team of your kind comments. Please stop back in or call should you have any questions regarding your new Challenger, as we would love to see you again! Thank you and have a great day.


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  • Dream car purchase turned Nightmare!
    June 3, 2017

    While I must say that it wasn't a complete waste of time going here, bc I did get the car of my dreams, I have to say that their service ABSOLUTEL...


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    While I must say that it wasn't a complete waste of time going here, bc I did get the car of my dreams, I have to say that their service ABSOLUTELY SUCKS!!!! I financed my car almost 1 week ago, and after being there for 5 1/2 hrs we advised the salesman that we had to get going. The salesman rushed my car thru cleaning so I could take it home that night, and then advised me to bring the car back Monday to have it thoroughly cleaned. I brought it back on Monday, only to be told that they were busy and could not get it done that day either. I then drove a DIRTY (dirt and sand under the hood and trunk, and interior very dusty and dirty) new car around for a week, and brought it back on Friday. I was told by my salesman that it would only be about an hour, and also told by one of the managers that they would fill up my car for me, due to the inconvenience of bringing it up from Monday. I told them that was fine, and waited for about a hour. A little over an hour later, the manager I spoke with passed me outside and told me that it would only be another 15-20 minutes, and I would be done. I was getting a little annoyed by this time (bc it had already been over an hour), but I figured I would give them a little more time to make my car nice and shiny. Well, finally after about 2 hours waiting, I marched back into the dealership and said that I was tired of these games, and that they had my car for OVER 2 hours and it still wasn't done! My salesman went and got my car, and brought it to the front. He apologized that he wasn't the one that cleans the car, and I thanked him and marched out very heated. I've brought the car home, and the car STILL isn't completely clean!!!! There is still dirt and sand under the trunk, and the interior looks like it hadn't even been touched! So what the xxxx were they doing with my car for 2 whole hours?????? Well, needless to say I WILL NOT be taking my car back there again and will be cleaning it myself. Thank you Heritage Chrysler Jeep Dodge Ram Parkville for turning my dream car purchase into a nightmare!

    Does not recommend this dealer

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