Heritage Chrysler Jeep Dodge RAM Parkville

New 888-903-1269 Dealer Website
Used 888-928-4123 Email Dealer
Service 866-979-5587

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Reviews

Average Ratings

4.7
Average based on 210 reviews
  • Wonderful experience

    I had a wonderful experience buying my 2014 Nissan Maxima. Herb Randolph, Uncle Brucey and all the guys were great. :-) They found my car online a...

    Dealer Response

    Hi Vickie - We would like to congratulate you on your new 2014, Nissan Maxima! It was a great experience for our team to introduce you to your new...


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    I had a wonderful experience buying my 2014 Nissan Maxima. Herb Randolph, Uncle Brucey and all the guys were great. :-) They found my car online and Uncle Brucey went to pick it up as soon as they found it. Wow, what service!!! I have already recommended family and friends to get their cars from Heritage. I want to thank everyone involved!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Vickie - We would like to congratulate you on your new 2014, Nissan Maxima! It was a great experience for our team to introduce you to your new vehicle. If you should have any questions about your new Nissan, please do not hesitate to contact us! Thank you again Vickie and have a great day.


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  • Great experience!

    I bought a VW GTI, and the purchase process was very easy and smooth. I would like to recommend this dealership to my friends.

    Dealer Response

    Hi Jerry. Heritage Chrysler Dodge Jeep RAM Parkville would like to congratulate on your new GTI! We truly appreciate your business and strive to m...


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    I bought a VW GTI, and the purchase process was very easy and smooth. I would like to recommend this dealership to my friends.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Jerry. Heritage Chrysler Dodge Jeep RAM Parkville would like to congratulate on your new GTI! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again Jerry and have a great day.


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  • Thanks for after the sale help

    I bought a 2015 Jeep Grand Cherokee Limited in September 2015. I called today to find out about whether I should renew Uconnect ( I find Uconnect...

    Dealer Response

    Good afternoon. Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking the time to give us a complimentary review...


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    I bought a 2015 Jeep Grand Cherokee Limited in September 2015. I called today to find out about whether I should renew Uconnect ( I find Uconnect totally confusing). I spoke to Jeff Webber in sales and he researched and provided all the information I needed, even though he was not the salesman I originally bought the car from. So I'm giving a 5 star thank you shout out to Jeff!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Good afternoon. Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking the time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Jeff. Thank you again and have a great day!


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  • Thank you Heritage Parkville

    This is the 3rd Ram I have purchased from Heritage and have saved thousands each time by making the trip down from Pa. Brian(salesmen) and Chad (s...

    Dealer Response

    Good afternoon, Mike Powell. Heritage Chrysler, Dodge, Jeep, and RAM Parkville is delighted to hear that your car buying experience was a memorabl...


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    This is the 3rd Ram I have purchased from Heritage and have saved thousands each time by making the trip down from Pa. Brian(salesmen) and Chad (sales manager) are outstanding. Sarah in Finance went above and beyond getting me a great interest rate. The entire experience was low pressure.. Thank you to all the Heritage Parkville staff and I will be back in a few years when I am ready for my next Ram. Mike Powell Mechanicsburg Pa

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Good afternoon, Mike Powell. Heritage Chrysler, Dodge, Jeep, and RAM Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Brian, Chad, and Sarah was able to assist you with your new RAM purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Mike for the highly praised review.


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  • Heritage Dodge

    I would like to give this dealership 10 stars but only 5 are allowed. I started looking several weeks ago for my next vehicle ( truck ) and wanted...

    Dealer Response

    J Thompson - Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep, RAM Parkville. We are particularly grateful for any positiv...


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    I would like to give this dealership 10 stars but only 5 are allowed. I started looking several weeks ago for my next vehicle ( truck ) and wanted to try Dodge out as the Ram has had my interest for several years. Also I needed a vehicle with an air suspension that would lower enough to get my 89 year old uncle in as I take him out weekly. I came across this 2015 Ram Limited in mint condition certified. The dealership was exceptional from sales to management. No pressure no stress just a great transaction( can you believe it )? It's true and they check in by e- mail and actually call from time to time.(-: This might not be important to some but to me customer service is everything so Heritage Mile One Group has my vote┬┐. If your looking for another vehicle what not see what they have. Thank you, J Thompson

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    J Thompson - Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep, RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage.


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  • Great customer service....

    I will like to thank Brian Perry for his great customer service and to work with me to get the vehicle of my choice..I would recommend him to ever...

    Dealer Response

    Greetings Malini Rambissoon! Thank you for stopping by Heritage Chrysler, Dodge, Jeep and RAM Parkville. We work extremely hard to ensure a sati...


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    I will like to thank Brian Perry for his great customer service and to work with me to get the vehicle of my choice..I would recommend him to everyone who looking to purchase a vehicle he is fantastic contact him at heritage Chrysler jeep dodge ram parkville ...

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Greetings Malini Rambissoon! Thank you for stopping by Heritage Chrysler, Dodge, Jeep and RAM Parkville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you?ve provided us with exceptional positive feedback. Please ?Like? us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!


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  • Painless new car purchase

    Brian Perry helped us purchase the exact Jeep we wanted - not something we didn't want or need. It was a lovely process and probably the quickest ...

    Dealer Response

    Hello! We are glad to hear that you were happy with Brian Perry - that kind of feedback can go a long way. Heritage Chrysler, Dodge, Jeep, and Ram...


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    Brian Perry helped us purchase the exact Jeep we wanted - not something we didn't want or need. It was a lovely process and probably the quickest I've been in and out for a vehicle purchase. Sara was also a pleasure to work with on the financing end of things!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hello! We are glad to hear that you were happy with Brian Perry - that kind of feedback can go a long way. Heritage Chrysler, Dodge, Jeep, and Ram Parkville appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thank you again for taking the time to review us!


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  • Heritage Dodge Chrysler Jeep Ram Parkville, MD

    All out great exsperience with Mr. Shawn Jefferies. I would recommend anyone to this dealer, and Heritage Dodge Chrysler Jeep Ram Parkville, MD. ...

    Dealer Response

    Heritage Chrysler, Dodge Jeep, and RAM Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay...


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    All out great exsperience with Mr. Shawn Jefferies. I would recommend anyone to this dealer, and Heritage Dodge Chrysler Jeep Ram Parkville, MD. I will see you guys in about 10 months to trade in my second vehicle for that beautiful Challenger my wife loved so much!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Heritage Chrysler, Dodge Jeep, and RAM Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!


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  • So-so

    Dealership smelled and sales manager repeatedly told me he didnt know anything about cars. Sales man was nice. Okay experience but not a comfortab...


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    Dealership smelled and sales manager repeatedly told me he didnt know anything about cars. Sales man was nice. Okay experience but not a comfortable buying process.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Nothing else but perfection!!!!

    Serdal was probably the best salesmen I've ever... He went out his way to find me the car I wanted. He made me and my wife really feel good about ...

    Dealer Response

    Thank you for your earnest response Mike. We appreciate your feedback and will be sure to share your encouraging thoughts with Serdal and the tea...


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    Serdal was probably the best salesmen I've ever... He went out his way to find me the car I wanted. He made me and my wife really feel good about the purchase. These guys have a customer for life!!!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your earnest response Mike. We appreciate your feedback and will be sure to share your encouraging thoughts with Serdal and the team! If you should have any further questions or want a little more insight on your vehicle, please don?t hesitate contact us! We would love to work with you again soon.


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