Heritage Chrysler Jeep Dodge RAM Parkville

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Reviews

Average Ratings

4.8
677 lifetime reviews. Includes reviews of Heritage Chrysler Jeep Dodge RAM Parkville from DealerRater.com
  • Wonderful experience

    I had a wonderful experience buying my 2014 Nissan Maxima. Herb Randolph, Uncle Brucey and all the guys were great. :-) They found my car online a...

    Dealer Response

    Hi Vickie - We would like to congratulate you on your new 2014, Nissan Maxima! It was a great experience for our team to introduce you to your new...


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    I had a wonderful experience buying my 2014 Nissan Maxima. Herb Randolph, Uncle Brucey and all the guys were great. :-) They found my car online and Uncle Brucey went to pick it up as soon as they found it. Wow, what service!!! I have already recommended family and friends to get their cars from Heritage. I want to thank everyone involved!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Vickie - We would like to congratulate you on your new 2014, Nissan Maxima! It was a great experience for our team to introduce you to your new vehicle. If you should have any questions about your new Nissan, please do not hesitate to contact us! Thank you again Vickie and have a great day.


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  • they don't back their warranty

    I took my Jeep Grand Cherokee there for an oil change, tire rotation, tire pressure sensor (warranty), dash board light flickering (warranty), se...


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    I took my Jeep Grand Cherokee there for an oil change, tire rotation, tire pressure sensor (warranty), dash board light flickering (warranty), seat belt not functioning (warranty). They took my money for the oil change and tire rotation and as for the other stuff I was told "I don't feel comfortable submitting the seat belt claim as FiatChrysler might reject his warranty claim". What about the other stuff? "Sorry it's Friday afternoon and my Techs just want to get out of here".

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2017 Ram 1500 purchase

    Brian Perry worked efficiently to find the truck I wanted for the right price. Excellent service from all members involved in my buying process.


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    Brian Perry worked efficiently to find the truck I wanted for the right price. Excellent service from all members involved in my buying process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best dealership in the country
    April 20, 2017

    If you've ever been disappointed with your current car dealer then come to my dealership Heritage Dodge in Parkville,Md the staff their are great ...


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    If you've ever been disappointed with your current car dealer then come to my dealership Heritage Dodge in Parkville,Md the staff their are great and my sales person Jeff Webber is phenomenal in fact I've already referred several prospective customers to him he's caring knowledgeable and loves what he does which is readily seen by coworkers when I visit the store I feel like I'm walking through my own front door!

    Does recommend this dealer

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  • awesome experiance

    purchased a new ram 1500 from mr. webber. he made the process smooth and painless from start to finish and got the truck i wanted..


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    purchased a new ram 1500 from mr. webber. he made the process smooth and painless from start to finish and got the truck i wanted..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • BRIAN PERRY IS THE MAN TO SEE AT THIS DEALERSHIP!

    Brian Perry was wonderful from start to finish, we bought our" 2017 Dodge Journey" from him online. He did follow ups with us during and after. ...


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    Brian Perry was wonderful from start to finish, we bought our" 2017 Dodge Journey" from him online. He did follow ups with us during and after. He is kind and has a great laugh. If you want the best price ask for Brian. HE WILL NOT DISAPPOINT FOR SURE!!!! Would highly recommend coming in and seeing Brian Perry. Doug and Brian was great through the whole process Doug kept us laughing the whole time. What a great team TOGETHER. Will come in and see you both again for sure. Thanks again for all of your hard work to both of you. It was worth the drive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Oil Change

    My over all experience was Wonderful, but SARA SLOKAN is Always sooooooooooooo AMAZING!!! Thanks so much for all you do to make your customers ex...


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    My over all experience was Wonderful, but SARA SLOKAN is Always sooooooooooooo AMAZING!!! Thanks so much for all you do to make your customers experience Spectacular! ¿

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awesome!
    April 11, 2017

    Brian Perry has been awesome. I had a bad experience at another dealership that I won't get into... but purchasing my new Jeep was smooth & courte...


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    Brian Perry has been awesome. I had a bad experience at another dealership that I won't get into... but purchasing my new Jeep was smooth & courteous! Brian answered every question, and worked for me to get everything I wanted/ needed. He is awesome at sending reminders for service appointments and accommodating all my service needs. I have and will refer friends to him and will return when the day comes to get a new car again! Thank you!

    Does recommend this dealer

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  • The Dream Team

    I had the pleasure of working with Shawn and Mitch...the "DREAM TEAM." If you are looking to purchase, I strongly suggest that you check them out....


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    I had the pleasure of working with Shawn and Mitch...the "DREAM TEAM." If you are looking to purchase, I strongly suggest that you check them out. They were respectful, helpful, and most of all FUNNY. The service was superb and quick...we did not spend a full work shift in the dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Chrysler Pacifica

    The purchase experience was quite easy. Serdar , the salesman was very polite , knowledgeable and helped us with all the questions. He was able to...


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    The purchase experience was quite easy. Serdar , the salesman was very polite , knowledgeable and helped us with all the questions. He was able to work with the Manager to get us our bottom line price without too much haggling.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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