Jerry's Chevrolet

(4.5) 174 reviews

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4.5
174 lifetime reviews.
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  • Excellent experience.

    We recently purchased a vehicle from Jerry's Chevrolet...We were treated with total respect and the buying experience could not have been more pleasur

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    able. Everyone at Jerry's is very professional and pleasant...They could not have been more helpful and are very well informed about the vehicles which they sell and service. From the moment we arrived we were treated as if we were the only customer they had, which made us feel perfectly comfortable and confident that we choose the right car dealership to purchase our vehicle...which is just perfect...The vehicle was delivered to us in a timely fashion and was impeccable in appearance inside and out...From the General Manager to the Car Sales Manager to the Finance Manager to the Service Manager and Service Staff, all were very professional and respectful. We highly recommend Jerry's Chevrolet for your car sales and service needs. You cannot please everyone, but at Jerry's Chevrolet if you are not pleased, then I'm sure no one else could please you either. Joe & Ginny, Edgewood, MD.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words. Our entire sales department will appreciate this feedback. Jerry's Chevrolet prides ourselves on how we treat our custo

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    mers and reviews like yours help us to make sure that we're meeting our standards. Congratulations on your new Chevrolet!


  • Good service till you buy than all went down hill

    Well all was ok until I completed the purchase. The car i purchased is really nice but had a couple things that needed to be looked at. So i left it a

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    t service dept., and when i called after 5 days, no one could find my car, and i was passed around to people that didn't know anything about my car. Plus i was placed on hold and given the run around for an additional 15 minutes, this is now my fifth call. I also was supposed to get an electronic key, but im still awaiting a return call on that....some three days ago, and that was the second time i was promised a call back and nothing. I understand they're busy, but i just bought a whole car and need to speak to someone about the where a bouts of my car. So what am i supposed to do? Still waiting for a call back. Not good customer service at all. But i did meet some very nice professional people there, so all was not bad.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Keyan

    We recently bought a vehicle from Jerry's Toyota.We were taken care of by Nima andHamid. Excellent experience with respect and clear process . Wish t

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    hem the best.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your review. We appreciate your business. Sincerely, Walt McDonald General Manager


  • Jerry's Chevrolet

    Excellent car buying experience from the moment I stepped in the dealership to the time I drove the car off the lot.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience. We appreciate your business.


  • Excellent experience buying a car at Jerry's

    We were taken care of by Pablo and Larry. It was a pleasant experience purchasing the 2017 Trax. They worked with us on choice/price/financing and it

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    was just where we wanted to be. Nice car. I look forward to driving it for a long time.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Trax, we appreciate your business.


  • Chevy Cruze repair

    The repair done on my Chevy Cruze was done in a very timely manner and the service representative was very professional. The manager, Mr. Pablo Reyna,

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    was very helpful in providing a vehicle for me to use while my car was being repaired.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your review, we appreciate your business.


  • It's about you

    Have bought all my cars from Jerry's and always had a great experience. Charlie Gammon has been selling for 20+ years and always does a great job!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your continued business. We appreciate your review!


  • Jerry's Collision Service Gets Five Stars!

    The staff at Jerry's Collision Center get five stars! They all work together as a team to ensure friendly and quality customer service. Dale Spiegel

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    keeps me updated every step of the way and her customer service is outstanding! I am happy with my repairs and I highly recommend them!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the recommendation. We appreciate your business.


  • I was pleased with Jerry's Chevrolet on Joppa Rd

    My experience was pleasurable. The car lot has several quality cars. My agent Mike Friend is your friend at Jerry's. He was respectful of my wishes

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    and strived to make sure I left with a vehicle I was happy about. His floor manager Mr. Pablo was great as well. Finally, Mr Cory Hightower was a pleasure to speak with and considerate or my abilities to make my payment.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your review, we appreciate your business.


  • Review of Jerry's Chevrolet

    We found that Mike Friend, our auto sales representative, was very attentative and very helpful. He often went beyond his responsibilities in ensurin

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    g that our contract was honored, even when the mechanic shop at the dealership wanted to take shortcuts and not honor our contract. We appreciate the fact that he made sure that the requests were honored. He even washed our new vehicle, which was the shops responsibility. He also picked up and retained a replacement part for our vehicle until we were able to get the vehicle back up to Jerry's Chevrolet, which the parts department threaten to return if we did not pick it up within a 24 hr. period. I would highly recommend friends to go to Jerry's and see Mike Friend if they are in need of a car. However, I am not comfortable with their repair shop since they tend to want to take shortcuts and not honor sales contracts. If it weren't for Mike Friend, we may have end up with the short end of the deal. I encourage Jeffy's Chevrolet to keep Mike Friend on board. He is a valued asset to the dealership. Salinda Messenger

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing you experience with Mike Friend. If you would like to discuss any details regarding service or parts please call Tara Keys, Serv

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    ice Manager, at 4106619100.


Jerry's Chevrolet
1940 E Joppa Rd Baltimore, MD 21234
New (443) 219-3336
Used (443) 495-4035
Service (443) 219-3801
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