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Great place but no employees wore masks for the virus or marked off areas for safe waiting. All most all of the customers wore masks. I felt uncomfortable... so had not extra service done.
First time at this dealership. Great service. Service Rep very friendly and professional. Able to get appointment for the next day. Rep promptly meet... with me at appointment time and reviewed service and costs. Spent less than 2 hours at dealership while all items serviced. Angela kept me updated on progress and timeframe.
Always clean, courteous and Angela was wonderful! Got my battery replaced in warranty and oil change was fast. Got a car wash and they checked to be sure... I was up to date on everything. Great experience.
Mike Austin sold me my Jetta. He was very knowledgeable and was a pleasure to work with. Would totally recommend seeing him for all your car needs!
Service manager was very friendly and accommodating. I was expecting the service to take 2 hours, but was completed in less than 2 hours. This included... a car wash, which was an unexpected plus.
I had to take my car back three times to get my work completed. First time they said the computer was broken and could not program my new key. I then... ordered a part which was sent back before I returned to have it installed. Nobody took responsibility and blamed the other department.
They are always courteous and polite and do their best to get your vehicle thru in a reasonable time...and best of all they wash my vehicle. Great dealership!!
I came to visit from New York and was in need of a B1 service. I didn't have an appointment and Angela was HAPPY to acxomadate me. I was seen in a timely... manner and the service associates are very friendly. And to top it off like a cherry on top of an ice cream I also received a free car wash. I came to Port Charlotte this week because my Dad had passed away. Thanks a job well done and lifting up my spirit!😃
Had Angela several times now is always professional and always caring for her customers. She is always very friendly never gruff with her clients. Thank... you
Drove down from NH in January and needed regular maintenance before returning home in April. Received a convenient date and time for the service. All... personnel with whom I interacted on the phone and in person were professional and helpful with advice and service.