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Reviews

Average Ratings

4.6
480 lifetime reviews. Includes reviews of Jerry's Toyota from DealerRater.com
  • 2014 Camry LE

    I just purchased a 2014 Camry LE yesterday and I was very impressed again with the dealership. I have bought three cars over the years from Jerry'...

    Dealer Response

    Thank you for your business. Congratulations on the purchase of your new 2014 Camry LE. We truly appreciate your business. Sincerely, Mike Wang Ge...


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    I just purchased a 2014 Camry LE yesterday and I was very impressed again with the dealership. I have bought three cars over the years from Jerry's, and have been pleased with all of them. Doug Dellen was our sales consultant and he was very helpful and considerate. I received a great deal on the vehicle and will be returning to Jerry's for future purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business. Congratulations on the purchase of your new 2014 Camry LE. We truly appreciate your business. Sincerely, Mike Wang General Sales Manager


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  • Easy to work with, great service perks!
    April 19, 2017

    Nima & sales leadership kept the negotiations as efficient as possible. Everyone was so kind to our kids that we had to have in tow that day. We a...


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    Nima & sales leadership kept the negotiations as efficient as possible. Everyone was so kind to our kids that we had to have in tow that day. We are so excited about the deal we got and looking forward to the years of great service we'll get at Jerry's since they double Toyota's already awesome two years of maintenance! Yeah, four years total and the people are great!

    Does recommend this dealer

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  • The was Easy
    April 16, 2017

    Excellent and Friendly service, Met all expectations, will recommend to friends and family, Service Perks include Shuttle service, free Oil Chang...

    Jerry's Toyota

    We're glad to hear you had such a positive experience! We look forward to seeing you again when you bring back your Toyota for service!


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    Excellent and Friendly service, Met all expectations, will recommend to friends and family, Service Perks include Shuttle service, free Oil Changes & 30k service and don't forget Car washes.

    Does recommend this dealer
    Jerry's Toyota

    We're glad to hear you had such a positive experience! We look forward to seeing you again when you bring back your Toyota for service!


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  • Over it

    So let me start of by saying they had a vehicle waiting for me when I arrived. No knowing that I had the option of picking a vehicle. The salesmen...


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    So let me start of by saying they had a vehicle waiting for me when I arrived. No knowing that I had the option of picking a vehicle. The salesmen states that basically he is doing me a favor with the deal. I left with a vehicle that I was not to pleased with. After going back and forth with "Chad" to get the vehicle approved he then states well you can just come back and trade the vehicle back in once its approved. That was a lie. Now 4 months later I'm suck with a vehicle that I'm not pleased with at all. I brought the vehicle back for service and was disappointment that the issue was not addressed. The vehicle still makes this strange noise when applying the break.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Average
    April 2, 2017

    Nothing stellar or terrible to report about my experiences at this dealership. The customer service is mediocre especially when it comes to schedu...

    Jerry's Toyota

    Hello! On behalf of Jerry's Toyota we'd like to thank you for taking the time to review us. We appreciate the favorable rating, but are concerne...


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    Nothing stellar or terrible to report about my experiences at this dealership. The customer service is mediocre especially when it comes to scheduling a service time.

    Does recommend this dealer
    Came in for service or repair
    Jerry's Toyota

    Hello! On behalf of Jerry's Toyota we'd like to thank you for taking the time to review us. We appreciate the favorable rating, but are concerned with how you found our service scheduling to be mediocre. If you would like to further explain your disappointment, you can email our Service Fixed Operations Director Mike Diskin at mdiskin@jerrystoyota.com. We look forward to seeing you again!


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  • Jonathan Sanders is the man to see...Excellent Service
    April 1, 2017

    My rate of a five is due to the wonderful services I receive from Jonathan. He is very knowledgeable about every product. He is pleasant and respe...

    Jerry's Toyota

    Thank you for your excellent review @Thunder1! We're happy we could provide you with an optimal car buying experience. We look forward to seeing...


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    My rate of a five is due to the wonderful services I receive from Jonathan. He is very knowledgeable about every product. He is pleasant and respectful toward his customers as well as with his coworkers. Just an all around great guy. Thank you very much for your wonderful customer care Mr. Sanders! I am always gracious when I leave. By the way, Jerry's Toyota on Belair Rd is a great location. I would not buy for any other location. Excellent service from front to back, no matter what area of service you're there for. Keep up the great work everyone!

    Does recommend this dealer
    Jerry's Toyota

    Thank you for your excellent review @Thunder1! We're happy we could provide you with an optimal car buying experience. We look forward to seeing you back when you take advantage of your Toyotacare!


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  • New car purchase
    April 1, 2017

    Kudos to Fletcher Dixon for his excellent customer service! He was knowledgeable about the 2017 Toyota Highlander and its features. Thank you for ...

    Jerry's Toyota

    Thank you for your positive review Havana57. We're glad to hear Fletcher was able to help you find the vehicle that fit your needs!


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    Kudos to Fletcher Dixon for his excellent customer service! He was knowledgeable about the 2017 Toyota Highlander and its features. Thank you for your assistance with my new car purchase.

    Does recommend this dealer
    Jerry's Toyota

    Thank you for your positive review Havana57. We're glad to hear Fletcher was able to help you find the vehicle that fit your needs!


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  • Tommy was fabulous
    April 1, 2017

    Tommy worked hard to get the deal done. He was the ultimate professional. Anytime we need a car we will be working with Tommy. Bill Reed

    Jerry's Toyota

    That's what we like to hear Mr. Reed! We look forward to seeing you back soon!


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    Tommy worked hard to get the deal done. He was the ultimate professional. Anytime we need a car we will be working with Tommy. Bill Reed

    Does recommend this dealer
    Jerry's Toyota

    That's what we like to hear Mr. Reed! We look forward to seeing you back soon!


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  • Service Department Review
    March 20, 2017

    I came in to get a replacement mirror installed on my car. There were issues with shipment and it didn't get done until a few days after it was su...

    Jerry's Toyota

    Thank you for the 5-star rating. We appreciate your business. Sincerely, Matt Bukowski General Manager


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    I came in to get a replacement mirror installed on my car. There were issues with shipment and it didn't get done until a few days after it was supposed to. Shahram Javan worked with me once it finally arrived and made sure that it was completely taken care of. I wouldn't go anywhere else for maintenance and situations like this.

    Does recommend this dealer
    Came in for service or repair
    Jerry's Toyota

    Thank you for the 5-star rating. We appreciate your business. Sincerely, Matt Bukowski General Manager


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  • Excellent customer service and excellent in the community...
    March 7, 2017

    I took my Toyota Tundra in to have a seat belt recall fixed and it was fixed in a timely and efficient manner while I received fantastic customer ...

    Jerry's Toyota

    Thank you for sharing your experience. We are pleased to be able to sponsor your team. Sincerely, Matt Bukowski General Manager


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    I took my Toyota Tundra in to have a seat belt recall fixed and it was fixed in a timely and efficient manner while I received fantastic customer service. Also, I reached out to Bill Bolander and he sponsored our local youth baseball team. This business is very involved in giving back to their local community.

    Does recommend this dealer
    Came in for service or repair
    Jerry's Toyota

    Thank you for sharing your experience. We are pleased to be able to sponsor your team. Sincerely, Matt Bukowski General Manager


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