New 888-654-7346 Dealer Website
Used 877-251-2695 Email Dealer
Service 877-358-0732

Thank you. Your email has been sent to the dealer.

Share 
Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 8:00 AM - 9:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed
{{currentIndex + 1}} of 6

Reviews

4.9
1360 lifetime reviews. Includes reviews of Koons Ford from DealerRater.com
  • Great customer service and team at Koons Ford!

    Great customer service and knowledgable service team. Visited with my salesman Scott Holt while waiting for my car. Go see Scott. Not only is he e...

    Dealer Response

    Thanks Sharon!


    Show Full Review

    Great customer service and knowledgable service team. Visited with my salesman Scott Holt while waiting for my car. Go see Scott. Not only is he easy on the eyes, but he will take good care of you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks Sharon!


    Hide Full Review
  • Great all the way around
    March 24, 2017

    I originally purchased my car from Tim R at this dealership. It was a pleasant and rather painless experience. He listened to what I wanted and go...

    Koons Baltimore Ford

    Thanks for the review!


    Show Full Review

    I originally purchased my car from Tim R at this dealership. It was a pleasant and rather painless experience. He listened to what I wanted and got me in to a great car that I can afford. Today, I took my car in for the first oil change and that was great, too! I have had only positive interactions with the people at Koons Ford in Baltimore. Thanks for all you do!

    Does recommend this dealer
    Came in for service or repair
    Koons Baltimore Ford

    Thanks for the review!


    Hide Full Review
  • bad experience, bad customer service

    Did not have a pleasant experience there was really no customer service they didn't feel like they cared about the customer the way that they cond...

    Dealer Response

    Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a ste...


    Show Full Review

    Did not have a pleasant experience there was really no customer service they didn't feel like they cared about the customer the way that they conducted business did not feel professional they get one star for having a nice dealership that's pretty much it though would not recommend unless you like pushy disrespectful people.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Koons Ford Of Baltimore. Please give us a call at (410) 298-3800 and we will do our best to make this better. We hope to hear from you soon.


    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since June 2009

Koons Ford of Baltimore is a leading new Ford and used car dealership in Baltimore, MD., proudly serving the Greater Baltimore Metropolitan area and its customers since 1964.

Our facility is spread over 30 acres,and is equipped to accommodate even the largest of commercial vehicles. We can guarantee you're receiving best in class work with our Master Certified technicians. The service department has 47 bays, so appointments are not necessary! We also have a Quick Lane for oil changes & routine maintenance. We are a high volume discount dealer, with a huge inventory of used cars, that includes models from all of the most popular makes!

"We're Gonna WOW Ya!"