Great customer service and knowledgable service team. Visited with my salesman Scott Holt while waiting for my car. Go see Scott. Not only is he easy ...on the eyes, but he will take good care of you!
Everything with Koons has been a stellar experience. They truly are customer first. Thanks to Marty in service & Steve, Tim @ the control center ...counter desk in the showroom! All are straight forward, concerned and accommodating over and above expectations. From the beginning we got a great deal and it continues through to service. I'm absolutely taken care of. I love my new Ford Explorer. I only felt this way when I was a new driver about my first car. This is my first Ford and I'm feeling it again after 44 years of driving. Thanks Team Koons!
Thanks for the review!
Jeff did an excellent job. His service was fast. He kept me informed at all times. I am very happy with the dealer-service and repairs.
Thank you for the five star review! We appreciate it!
The Koons Baltimore Ford Team is excellent! Many thanks especially to Dennis, Pete, and Steve for making the experience a great one. As my sales profe...ssion, Pete was very responsive to my questions and helped me through the process prior to even arriving in the showroom. I will recommend Koons Baltimore Ford very highly to all.
Frank, we are so happy to read such a great review about Koons Baltimore Ford!
I bought my truck at Koons, they have the best prices. I drive past two other Ford dealers to get my truck serviced at Koons. Always very honest and ...apply discounts whenever possible.
Thank you for the review! We are always happy to help!
Great experience. Laverne is very professional and very helpful. They were able to make fixes that fixed problems I had been having for a few years. E...very time I go in, they are able to get me out pretty quickly. Highly recommended.
Thanks for the review! We appreciate it!
Stephen, Rocked From The Very First Phone Call I Made To Koons... He Guided Me To The Right Vehicle And I Was Satisfied With The Outcome... Thanks Aga...in Guys...
Thank you Repo!
Jay takes care of me and my car. He provided a ride home and he called me when it was time to pick it up.
Thank you for the review Harold! We appreciate the feedback!
Jay and Josh are the absolute best. If it were not for them two, I do not know what I would do. Always looking out for me. Thanks guys.
My salesman, Tim Robertson, did an excellent job in answering my questions and having my truck configured and ready for pickup upon my arrival from ou...t of state. There was however a delay of a few hours related to a mixup at the dealership with receiving my Credit Unions overnighted cashiers check, which had some impact on my travel plans.