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Reviews

Average Ratings

4.9
1354 lifetime reviews. Includes reviews of Koons Ford from DealerRater.com
  • Great customer service and team at Koons Ford!

    Great customer service and knowledgable service team. Visited with my salesman Scott Holt while waiting for my car. Go see Scott. Not only is he e...

    Dealer Response

    Thanks Sharon!


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    Great customer service and knowledgable service team. Visited with my salesman Scott Holt while waiting for my car. Go see Scott. Not only is he easy on the eyes, but he will take good care of you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks Sharon!


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  • Used Silverado great buying experience
    February 19, 2017

    Had the pleasure of dealing with this dealership to buy a used Silverado. Both Scott and Abdul were fantastic. Felt no pressure to buy the vehicle...


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    Had the pleasure of dealing with this dealership to buy a used Silverado. Both Scott and Abdul were fantastic. Felt no pressure to buy the vehicle I looked at, and was able to test drive in a timely fashion. If you want a friendly car dealership, without pressure, and at the right price, this is the dealership for you. All salespeople were fantastic. Kudos to Scott for dealing with myself and my family who came up. Five stars, two thumbs up, perfect ten, whatever your rafting system is, Go to a Koons dealership!

    Does recommend this dealer

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  • F150 TRUCK
    February 16, 2017

    THIS IS MY 3RD F150 FROM KOONS OF BALTIMORE WHAT A GREAT DEAL , AND YOUR HAVE THE BEST SERVICE DEPT...IF I KNOW OF ANYONE THAT NEED A NEW VEHICLE ...


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    THIS IS MY 3RD F150 FROM KOONS OF BALTIMORE WHAT A GREAT DEAL , AND YOUR HAVE THE BEST SERVICE DEPT...IF I KNOW OF ANYONE THAT NEED A NEW VEHICLE I WILL SENT THEM THERE!!

    Does recommend this dealer

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  • I will buy anothe vehicle from Koons Ford
    February 13, 2017

    I was very pleased with the service I received from Mr. Pete Dixon he was very professional n pleasent with handling business with me about purcha...


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    I was very pleased with the service I received from Mr. Pete Dixon he was very professional n pleasent with handling business with me about purchasing a vehicle. He made it possible for me to drive off the lot with not only a vehicle but a 2017 Ford Escape. I'm very pleased with my new truck. Thank You again Mr. Dixon

    Does recommend this dealer

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  • Great Buying Experience

    Amazing Vehicle selection. Very easy and no pressure process. They didn't have exactly what I wanted to salesman offered to order the exact vehi...

    Dealer Response

    Thanks for the review! We look forward to seeing you for #3 :)


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    Amazing Vehicle selection. Very easy and no pressure process. They didn't have exactly what I wanted to salesman offered to order the exact vehicle with options that I wanted and still gave me a great no pressure price. My 2nd purchase at Koons and I will never go anywhere else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review! We look forward to seeing you for #3 :)


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  • They made buying a car easy!!
    February 9, 2017

    I ordered my 2017 Edge from Koons because they had the best price in town. I went to 6 dealers and they were significantly cheaper. They also ma...


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    I ordered my 2017 Edge from Koons because they had the best price in town. I went to 6 dealers and they were significantly cheaper. They also made the process easy! I ordered it via email and when I picked it up, all paperwork was ready and the car was ready.

    Does recommend this dealer

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  • Awesome New Car Buying Experience on my 2017 Focus RS
    February 7, 2017

    I have been very pleased with my car-buying experience at Koons Baltimore Ford. I had been searching for several months for an allocation for a Fo...

    Koons Baltimore Ford

    Thanks for the review!


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    I have been very pleased with my car-buying experience at Koons Baltimore Ford. I had been searching for several months for an allocation for a Focus RS but almost all dealers I reached out to with allocations at the time were demanding a huge markup above MSRP. I was not willing to pay that and thus decided to wait till I found a dealer willing to do so. Around late September 2016 during my search, I contacted Dennis Koulatsos (GM) who informed me they were selling all their allocations at MSRP. I immediately came down to the dealer and placed an order for a 2017 RS with Rudolph ???Pete??? Dixon and Mark Rodgers. Both were very pleasant to work with, going out of their way to answer any and every question I had. The entire process could not have been smoother. I received periodic updates from Mark (no question I posed to him was unanswerable) and, much to my surprise, the car arrived exactly 4 months and 1 day from the day I placed my order, much faster than I initially anticipated. The paperwork/transaction to sign for the car was super smooth. I arranged with Pete to have a few parts installed by the Service Dept. on the car for me before taking it home. Pete was very supportive and made sure they were well taken care of. The car is a joy to drive. I especially love the Nitrous Blue Quad-Coat exterior color. I couldn???t have asked for a better purchasing experience with Koons Baltimore Ford.

    Does recommend this dealer
    Koons Baltimore Ford

    Thanks for the review!


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  • 2016 Ford Escape Purchase from Koons Ford of Baltimore
    February 6, 2017

    We began our search for a new automobile around the middle of January and we liked what the Ford Edge offered. As we began our search, we noticed...


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    We began our search for a new automobile around the middle of January and we liked what the Ford Edge offered. As we began our search, we noticed Koons Ford of Baltimore had a large inventory of 2016 Ford Edges. There was one Ford Edge in particular that my wife and I liked. We performed all our negotiating on line with Derick Lewis and found this to be less stressful. Mr. Lewis was both patient, helpful and professional the entire time. We even visited the Dealership one Sunday to look at the car on our own. The on-line quote was the purchase price that was given to us when we arrived that following Monday. Sometimes, this does not happen. The entire purchase was enjoyable and without stress to say the least. This is our family's third new vehicle purchase from Koons Ford of Baltimore. Understand, we live in Waldorf, Maryland and drive to Baltimore to purchase our new vehicles and this is no short ride. This says there is something special about Koons Ford of Baltimore. The quality of a Ford automobile, our purchase price, Mr. Derick Lewis and the Staff at Koons Ford of Baltimore are the reasons why we returned their for our new car purchase.

    Does recommend this dealer

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  • Great new car purchase experience
    February 4, 2017

    Keith Schopman was very friendly and knowledgeable and a tremendous help on the pre-sale call/email. He was very helpful (& patient) explaining a...


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    Keith Schopman was very friendly and knowledgeable and a tremendous help on the pre-sale call/email. He was very helpful (& patient) explaining all the features on my 2017 Explorer when we drove up from NC as well as on post sale follow-up call. We searched online in NC, SC, VA & MD and Koon had the best selection and price. Would definitely call Keith at Koon Ford Baltimore when looking for our next car/truck.

    Does recommend this dealer

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  • Great car buying experience a Koons Ford

    Great, no hassle car buying experience. Would recommend to anyone. Thanks.

    Dealer Response

    Thanks so much for leaving us a review!


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    Great, no hassle car buying experience. Would recommend to anyone. Thanks.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for leaving us a review!


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