Milosch's Palace Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

3.3
47 lifetime reviews.
  • Excellent Customer Service

    We were extremely pleased with the service we received when purchasing two used vehicles from Steve Romolino this week. He was honest and shared h...


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    We were extremely pleased with the service we received when purchasing two used vehicles from Steve Romolino this week. He was honest and shared his knowledge regarding Chrysler vehicles with us. We did not feel pressured to make a purchase and were made aware of additional costs and warranty for the cars before completing the purchase. All of our questions were answered with thorough explanations. It is without hesitation that we will refer our friends and family to Milosch's Palace and we know that we will return when we are in need of additional cars. Thanks again Steve!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • service department

    The service that I received on Saturday was wonderful. the guys very nice, and knowledgeable about my vehicle. I appreciated the A+ service recei...


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    The service that I received on Saturday was wonderful. the guys very nice, and knowledgeable about my vehicle. I appreciated the A+ service received, and will be bringing my vehicle back, and when I am ready to purchase a new , I will be buying from Milosch's as well.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • typical high pressure sales job.

    I was going to purchase a second vehicle from this dealership and walked out feeling pressured into buying a vehicle that was above my needs. I w...


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    I was going to purchase a second vehicle from this dealership and walked out feeling pressured into buying a vehicle that was above my needs. I was told they did not have a lower end vehicle for me to view and that I would not be satisfied with it. After shopping another dealership, I found not only did they have the vehicle that I requested to look at, they also gave me twice as much for my trade in and a much better price on the vehicle. So much for customer loyalty at this dealership.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Dave was the best

    I bought a certified used car from Dave in Used Cars. He describe the car accurately, and didn't pressure us when we came in for our appointment. ...


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    I bought a certified used car from Dave in Used Cars. He describe the car accurately, and didn't pressure us when we came in for our appointment. We financed the car that day at the dealership, and that went smooth also.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Highly Recommend!

    Bought a truck here that I found on cars.com. Was a little nervous about driving to Detroit from Cincinnati after wasting my time and money lookin...


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    Bought a truck here that I found on cars.com. Was a little nervous about driving to Detroit from Cincinnati after wasting my time and money looking at another dealer in Indianapolis. The used car salesman Steve, was very helpful and honest. He assured me that I would not be disappointed in the truck. I arrived at the dealership Monday morning, the truck was ready to go and was in better condition than I expected! I would not hesitate buying another vehicle from them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • General

    Called the day before as I was a far distance away. I asked that they would have the Jeep ready. When I got there the Jeep was not nor were they...


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    Called the day before as I was a far distance away. I asked that they would have the Jeep ready. When I got there the Jeep was not nor were they sure where it was. I have no interest in buying a jeep with the customer service I received.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Not really happy

    Found a good used car only 7 mos old here and they said it would be ready in two days. They were to put heat in the two front seats and clean up s...

    Dealer Response

    I'm sorry to hear that you had a poor experience. I would be happy to talk to you personally about your issue. Don Milosch Jr 248-393-2222


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    Found a good used car only 7 mos old here and they said it would be ready in two days. They were to put heat in the two front seats and clean up spots on the carpet. When we saw the car the body was in perfect condition. When we went to pick it up someone had put a ding in the drivers door and they ran it to the body shop and slapped on touch up paint before we got there. It looked terrible! Told them to fix it right (they have to paint the whole door now) could not get an appointment for over a week. So we have to take it back. This dealer is about an hour from us. They compensated us with one oil change. Not very customer friendly or accommodating. Cheesy!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    I'm sorry to hear that you had a poor experience. I would be happy to talk to you personally about your issue. Don Milosch Jr 248-393-2222


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  • oil leaking!!! 1gal. per 100 mil.

    Moilosch worked on my truck 4 times the oil leak just leaked more!!!


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    Moilosch worked on my truck 4 times the oil leak just leaked more!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 4 found this review helpful. Did you?

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  • Great Experience And Exceptional Customer Service

    My Fiance Went To Milosch On 3800 Lapeer Rd In Lake Orion MI To Purchase A Vehicle Don't Fisher And Bojan Went Above And Beyond To Help Get My Fia...


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    My Fiance Went To Milosch On 3800 Lapeer Rd In Lake Orion MI To Purchase A Vehicle Don't Fisher And Bojan Went Above And Beyond To Help Get My Fiance Into The Vehicle That He Had Inquired About. The Dealership And It's Employees Are Very Friendly With Great Attitudes They Above And Beyond To Make Sure Every Customer Whom Comes Through Their Doors Is A Very Happy Satisfied Customer. I'm Am Very Happy With The Service And Will Be Doing Business With Them In The Future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • loved Steve and love my jeep!

    I had such a great experience with Steve Romolino, he was able to find me exactly what i was looking for and was able to get me in my new jeep fas...


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    I had such a great experience with Steve Romolino, he was able to find me exactly what i was looking for and was able to get me in my new jeep fast! he didn't rush or push me,and was very understanding that i was a first time buyer and made sure to be very thorough. it was nice to be treated like family and we were even able to share some personal stories along the way! it's unfortunate that car shopping doesnt get done as often as groceries, i'd love to do business with him and his awesome team again soon!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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