Prestige Warren Toyota-Scion

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Reviews

Average Ratings

4.9
87 lifetime reviews.
  • Client service

    Being flexible with the schedule and also listened to the concern over the experience driving after the maintenance is done for my car.

    Dealer Response

    We appreciate you for letting others know about your experience at Prestige Warren Toyota. If you ever need anything in the future, please don't h...


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    Being flexible with the schedule and also listened to the concern over the experience driving after the maintenance is done for my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for letting others know about your experience at Prestige Warren Toyota. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, JoAnne Conlan, Joconlan@gmail.com, 989-714-1857


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  • Great Service

    Staff was very professional and friendly. Service was very efficient. Waiting room was comfortable with fresh coffee brewing. The whole experience...

    Dealer Response

    Lisa, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfor...


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    Staff was very professional and friendly. Service was very efficient. Waiting room was comfortable with fresh coffee brewing. The whole experience was very positive

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lisa, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We look forward to seeing you again! Best, JoAnne Conlan, Joconlan@gmail.com, 989-714-1857


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  • Friendly and helpful staff

    Friendly and very helpful staff . Worked hard to help needed in my situationi was able to get a newer low milage vehicle with not great credit

    Dealer Response

    Thank you so much for this lovely review, Jonathon! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that our ...


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    Friendly and very helpful staff . Worked hard to help needed in my situationi was able to get a newer low milage vehicle with not great credit

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review, Jonathon! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that our team was very friendly and helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, JoAnne Conlan, Joconlan@gmail.com, 989-714-1857


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  • Great service

    Excellent salespersons. Marty and Ghulam both were very nice and convinced us to lease the RAV 4. Marry offered us Pickens and drinks as well.

    Dealer Response

    Asra, thanks for this marvelous review and congratulations on your new car! I am so pleased that Marty and Ghulam were able to provide you with su...


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    Excellent salespersons. Marty and Ghulam both were very nice and convinced us to lease the RAV 4. Marry offered us Pickens and drinks as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Asra, thanks for this marvelous review and congratulations on your new car! I am so pleased that Marty and Ghulam were able to provide you with such exceptional service. Enjoy your new Toyota RAV4! Sincerely, JoAnne Conlan, Joconlan@gmail.com, 989-714-1857


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  • Awesome customer service!

    Martin our sales man was the best! He made it so easy to get everything done! He instantly made us feel welcomed the minute we walked through the ...

    Dealer Response

    Thanks for this marvelous review, Linda! I am so pleased that Martin was able to provide you with such exceptional service. We look forward to see...


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    Martin our sales man was the best! He made it so easy to get everything done! He instantly made us feel welcomed the minute we walked through the doors!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this marvelous review, Linda! I am so pleased that Martin was able to provide you with such exceptional service. We look forward to seeing you again! Best, JoAnne Conlan, Joconlan@gmail.com, 989-714-1857


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  • great service!!!

    easy access, fast convenient service, complimentary wash. Great service technicians. Technicians also let you know what if anything is needed for ...

    Dealer Response

    Thank you so much for your review, Reggie! We really appreciate your business and are so happy that we could provide great service to you and your...


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    easy access, fast convenient service, complimentary wash. Great service technicians. Technicians also let you know what if anything is needed for your vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review, Reggie! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Best, JoAnne Conlan, Joconlan@gmail.com, 989-714-1857


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  • Great service, prompt and complete.

    The service was prompt and courteous. The need for each service was carefully explained and the cost for each service was reasonable.

    Dealer Response

    Thank you for the excellent review, Arthur! It is great to know that our staff was able to provide you with prompt and courteous service. Please f...


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    The service was prompt and courteous. The need for each service was carefully explained and the cost for each service was reasonable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review, Arthur! It is great to know that our staff was able to provide you with prompt and courteous service. Please feel free to call or stop by if there is anything else we can do to help you. Best, JoAnne Conlan, Joconlan@gmail.com, 989-714-1857


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  • Service visit

    The service department team finished the service by the time estimated to me when I made the appointment. Good job!

    Dealer Response

    John, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud th...


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    The service department team finished the service by the time estimated to me when I made the appointment. Good job!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We look forward to seeing you again! Best, JoAnne Conlan, Joconlan@gmail.com, 989-714-1857


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  • Outstanding Dealership

    Service people are very helpful and courteous. They maintain detailed records of my car's service needs. All work done expeditiously. I highly...

    Dealer Response

    Thanks for your outstanding review, Philip! We're glad to hear that our team was very helpful and courteous! We strive to provide excellent custom...


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    Service people are very helpful and courteous. They maintain detailed records of my car's service needs. All work done expeditiously. I highly recommend this dealership to all Toyota owners.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review, Philip! We're glad to hear that our team was very helpful and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, JoAnne Conlan, Joconlan@gmail.com, 989-714-1857


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  • Prestige Warren Toyota, Service Feb 2017

    Super consistency from Becky and at other times with Chris. This problem came about suddenly, a part was needed and we scheduled this service in ...

    Dealer Response

    Hi Ellen and thanks for your kind words! We appreciate Becky and Chris as well as the rest of our staff and we are thrilled that they have taken c...


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    Super consistency from Becky and at other times with Chris. This problem came about suddenly, a part was needed and we scheduled this service in advance. The part was ready, the technicians appeared to be all ready, and Becky was on top of it. I left the car the night before and asked that it be ready by a specific time. It was ready AHEAD of my needed time, and Becky called to let me know. EXCEPTIONAL service EVERY TIME!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ellen and thanks for your kind words! We appreciate Becky and Chris as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, JoAnne Conlan, Joconlan@gmail.com, 989-714-1857


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