Koons Annapolis Toyota

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Inventory

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Reviews

4.8
110 lifetime reviews.
  • Linda from Annapolis

    Usually, I don't bother doing reviews on car dealerships because I hate it when my car breaks down. Not only does it cost me money but it is also ...

    Dealer Response

    Thanks for the review!


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    Usually, I don't bother doing reviews on car dealerships because I hate it when my car breaks down. Not only does it cost me money but it is also an inconvenience. I've done business with Koons Annapolis Toyota for many, many years. I have purchased new cars; serviced at least four toyotas; had body work done; and have bought various parts and supplies. To say I have been a loyal Koons customer is an understatement. But until this day, I have never written a review. First and foremost I must commend the management Koons Annapolis Toyota for hiring outstanding Service Department personnel. Regardless of their role in the Service Department, each and every person works as a Team Member. They are enthusiastic, knowledgeable, professional, friendly, thorough, and exceptionally professional. Whether it is a simple oil change, an emissions problem, engine issues, or tire repair and replacement, everyone at Koons Service goes above and beyond to make sure our two Toyota vehicles are safe and reliable. They have done such a great job maintaining our cars, a Camry and a Tacoma, that my husband and daughter will be safe driving the aforementioned vehicles. As testament to the care these vehicles receive from their Koons Service Team, the Camry has more than 435,638 miles on it and is still going strong and the Tacoma has more than 120,000 miles and is just great. Kudos go to the Service Team Members who have worked diligently to take of our Toyota vehicles, thus taking care of my family. These individuals are: Richard Souder, Service Manager; Kevin Biggam, Assistant Service Manager; and Dan Chialastri, Service Technician. Koons is lucky to have each of these professionalism its employ. If I have missed anyone who works on our cars, thank you so much for all you do. One person at Koons who has put up with me for years, but has never given up on helping me is Barbara Perez. She is awesome as well as ithe best Customer Service professional with whom I have ever had the opportunity to bother. Thank you, Koons Annapolis Toyota , for fixing our vehicles and never saying that "it can't be done". I appreciate all you have done over these many years to keep my family safe on the roads.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • Great experience

    Great experience at Annapolis Toyota, buying my recent Toyota Tacoma. Sales person Henry Reynolds was great as was Latoya in finance. Thanks for a...


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    Great experience at Annapolis Toyota, buying my recent Toyota Tacoma. Sales person Henry Reynolds was great as was Latoya in finance. Thanks for all your help in making my buying experience pleasant. John

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Treated like family at Koons Toyota of Annapolis

    We went looking for a used car for our teen-age sons to drive and ended up buying a 2015 Camry AND a 2017 Tundra. Henry Reynolds was our sales rep...


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    We went looking for a used car for our teen-age sons to drive and ended up buying a 2015 Camry AND a 2017 Tundra. Henry Reynolds was our sales rep and he took great care of us. Excellent customer service and honest....which is rare in the car buying/selling business. Henry and the finance staff (Viktor and Mr. Katan) were great! Truly appreciate them and all they did to help me out.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since October 2002

At Koons Annapolis Toyota we take pride in everything we do. We offer new Toyota and Scion models and used cars to the Annapolis area and have the staff in all departments to expertly serve our Annapolis, Baltimore, Laurel, Silver Spring and Glen Burnie friends. We want to be your choice for all Toyota and Scion services in Maryland and will do what it takes to keep you 100% satisfied.
*Every used vehicle comes with our 7 day exchange Program! *We offer extended service and maintenance coverage plans *We offer financing to fit your lifestyle *We are part of the nation's #1 privately owned dealer group!

"We're Gonna WOW Ya!"