Jeff Wyler Fairfield

3.3 out of 5 3.3
Rectangle 48
Sales
Service Closed

Jeff Wyler Fairfield Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:30 PM

Saturday

9:30 AM - 7:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2010

Jeff Wyler Fairfield Cadillac Kia Nissan is your premiere Cincinnati Cadillac Kia Nissan dealer! As a winner for having

...

the best online customer ratings than any other Cadillac Kia Nissan dealer in Ohio on DealerRater, we are proud to meet the needs of our customers in Cincinnati. We carry a large inventory of new Cadillac, Kia and Nissan cars, trucks, & SUVs, as well a huge selection of used cars & used trucks, including certified preowned vehicles. Our service departments provide quick and reliable auto repair, using genuine OEM parts & accessories. Buy new parts and accessories at our store, or get a free estimate at our body shop.

"Great selection, great deals, and great value at Jeff Wyler Fairfield Cadillac Kia Nissan!"

Service

Oil, Filter Change

$29.99 and up*

Brake Inspection

$14.99 and up*

Brake Diagnosis

$100 and up*

Battery Service

$30 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.3 out of 5 3.3
126 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 15, 2019

    I was told that a rear wheel drive truck had all-wheel drive and that the traction control switch was actually a four wheel control. It seemed like a good... truck so I decided to negotiate anyway and when I was presented with the bill, the advertised $9000 price increased by $1500 due to a “reconditioning “ fee. This was the cost of the things they had done to the truck to make it saleavle so there was no option to decline, it was simply the case that the advertised price was a lie. Take your business eleswhere.

    1.0 out of 5
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    5.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, I do sincerely appreciate your feedback about your experience here at Jeff Wyler Fairfield. We put our best foot forward in doing transparent ...business with our clients. In this instance we failed in regards to the pre-owned process we have in place. I would like to talk to you about your experience directly. Can you please call me here at the dealership @ 513-682-2500 ext 20224 or email me @ travis.wheeler@jeffwyler.com. Your feedback again is greatly appreciated. Have a great day. Travis Wheeler Sales Manager Wyler Fairfield Kia/pre-owned.

  • 1.0 out of 5
    September 28, 2019

    I talked to several in sales over 3 days to purchase a car. They told me it was available. They confirmed my appointment the morning of. I told them I... would be there at 8am and they told me to come in at 10am so they could have their morning meeting. When I got there I was first informed the car had been sold earlier that day at 10 am. It wasn’t even 10am yet. Then they told me it had a dent and was gone because it had to be taken somewhere else. Then they showed it to me on the lot. Then a girl walked out and they said she just bought it. Then they told me it was sold the night before. I drove an hour and 45 minutes to purchase the vehicle. To top all of that off at the end of our trip they said they’d fill our car up with gas for the trip, took the keys and gave them back without even doing that. I don’t understand this customer service AT ALL. An hour later I get an email thanking me for coming in with other cars they have available. The top car IS THE ONE I JUST TRIED TO BUY! Unbelievable. Good on anyone who had a good experience but I just don’t understand that service at all. Would love to get ahold of an owner or someone toward the top to report this very serious and unprofessional behavior. You just don’t waste people’s time like that and lie over and over. That’s not how you run a successful business.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're sorry this happened to you. Could you contact our store and speak with our General Sales Manager Cedric Glover for more information. We take fee...dback very seriously and will use it to help us sort through this with you. Thank you.

  • May 29, 2012

    We flew from south central PA because of the great price. Marc, our salesman, was fantastic. And the dealership is the best one we ever dealt with. They... quickly took care of a few things that came after we got back home in PA. Their commitment to us even though we live couple hundred miles away, is second to none. This experience has been the best we could have imagined. Will we be going back for our next purchase? You better believe it.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    September 11, 2019

    Paid for a 6 yr 6,000 service contract on my 2012 Avenger. Paid $3805.00 at time of signing...my car has been in the shop for over 2 weeks now, and representative... in Springfield branch tells me my service contract was voided before it even started (and Nissan service contract has verified it) and no one will return my calls or help. DO NOT buy from Jeff Wyler!

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Tammy, We would like to speak with you to obtain more details. Please contact our Service Director, Steve Lacey at X20303. Thank you.

  • 5.0 out of 5
    August 26, 2019

    Antonio Grove and Nick Carr were awesome today!!! I'm in the market for a new car and they were very informative about the Kia product. They were very... patient and kind. I will definitely be back!! Thank you guys!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    July 13, 2019

    After appeasing the vehicle we where not satisfied with the trade allowance nicely we ask for the keys back they held them basicly hostage after about... the 10th time asking to go get the keys they finally did so. this dealership dose not go off of true blue book nor NADA average trade in. they use a website that looks like it but the same numbers that you punch in on your home computer or phone do not match nor dose it match what the bank says worth.

    1.0 out of 5
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    3.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dust, thank you for sharing your feedback. Our General Sales Manager, Cedric Glover would like to speak to directly to help resolve. Since your real n...ame is not listed on this review we don't know how to get in contact to discuss. Please call Cedric as soon as possible or email him at cedric.glover@jeffwyler.com. Thanks again.

  • 1.0 out of 5
    July 1, 2019

    Purchased car last evening and within 24 hours brought back to Jeff Wyler Kia Fairfield for low tire pressure where the service department proceeded to... cause major damage to the vehicle. The dealership, and specifically it’s manager Nick, has failed to exceed consumer expectations. See attached for photo evidence of severe neglect and extreme carelessness by Jeff Wyler Kia of Fairfield. If I could provide less than a one star rating, I would certainly do so. I will never purchase another vehicle from the Jeff Wyler automotive group and will highly recommend nobody else do so either.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Mr. Abraham, We're sorry you still feel this way even after we have done everything we possibly could to remedy the situation and provide you with a g...reat experience.

  • 1.0 out of 5
    June 17, 2019

    Inquired about a car with a price on cars.com and was put through 3 days of hassle. When I finally got a formal quote it was $2400 more than what had been... discussed. I wouldn't trust these guys as they seem to be either unethical, incompetent, or both. Try a different dealer.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your inquiry and did our best to try to come to an agreement. Unfortunately we were unable to find a solution that would work for everyo...ne.

  • 5.0 out of 5
    December 20, 2018

    Went into the dealer looking for a nice midsize sedan and left with a new 2019 Nissan Altima. My salesman, JP, was great and understood my wants and needs-actually... the entire staff was great. I left there feeling confident in my purchase and felt I have a new dealer that will be my future dealer. Thank you!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 20, 2018

    Unfortunately, I just learned that my salesperson, Tara Barnett, pulled a Bait and Switch on me and artificially inflated my car price by $2,000. And perhaps... all the sales people at Jeff Wyler Fairfield don't operate like that, but buyer beware... Through deception and double talk, Tara was able to extort an additional $2,000 from me, right under my nose.

    1.0 out of 5
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    4.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Luther, I’m sorry to hear that you feel this way. We certainly do not operate like that and I’d like to understand more details about your experience.... The best way to reach me is by email or phone. mike.jasper@jeffwyler.com 513-682-2500 Thank you, Mike Jasper-General Manager

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