Reviews

Average Ratings

4.8
209 lifetime reviews.
  • really nice place

    id go there again. was surprised by how large the place was but it had small bathrooms.


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    id go there again. was surprised by how large the place was but it had small bathrooms.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2018 BMW X1

    Great experience all around! Did most of my research, with the dealership sales manager, before I drove in, via email and the telephone. When I ar...


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    Great experience all around! Did most of my research, with the dealership sales manager, before I drove in, via email and the telephone. When I arrived, the vehicle was washed and ready for me to see. The process, from start to finish, was great overall. Great pricing, and great customer service! I'm so glad that I took the time to reach out to this dealer during the process of shopping for my new vehicle. I would definitely recommended them as they made me feel valued!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Satisfied with one small exception

    They made it very easy in that I live in Pittsburgh and they are in Illinois. After we had agreed on pricing for both, they arranged for a flat b...


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    They made it very easy in that I live in Pittsburgh and they are in Illinois. After we had agreed on pricing for both, they arranged for a flat bed to deliver my used BMW and then took my trade in. There was trust on both sides and we both delivered on that trust. The only negative is that there was about 1/8 of a tank of gas and I thought it should have been filled. We gave them over 1/2 tank of gas in the trade in. All in all a very seamless transaction.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BMW X1

    Great experience! Would definitely buy a car from this dealer again. Very professional and not aggressive.


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    Great experience! Would definitely buy a car from this dealer again. Very professional and not aggressive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Knowledgable and service driven

    Was very impressed by the cleanliness of facility and professionalism of the personnel. I was apprehensive that a dealership in Chicago could come...


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    Was very impressed by the cleanliness of facility and professionalism of the personnel. I was apprehensive that a dealership in Chicago could come close to matching the prices in B;ham AL but that did so and even beat it, apples to apples. Will buy from them again in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent service, treats you like family!

    This is my second purchase from BMW of Orland Park, and they met my expectations both times. My car was totaled and as soon as I contacted Guy, he...


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    This is my second purchase from BMW of Orland Park, and they met my expectations both times. My car was totaled and as soon as I contacted Guy, he was there for me and helped make a difficult situation simple. He found the car I had wanted right away, worked with me to be sure I was happy with the entire vehicle. They are not just selling you a car, they are truly forming a relationship! Any time I need anything the entire department is there in an instant to help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New Buyer

    My sales person Holly was great and I would recommend her to anyone jnntgd market...


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    My sales person Holly was great and I would recommend her to anyone jnntgd market...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • service experience

    Jason was terrific. Very personable, kept me apprised on status and was very customer forward. Nice work!


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    Jason was terrific. Very personable, kept me apprised on status and was very customer forward. Nice work!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • reoair

    price paid I believe the hour's charged were more than it took to do the repairs


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    price paid I believe the hour's charged were more than it took to do the repairs

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Ziegler

    James Hatcher is an exceptional representative of your organization. He is a professional and extremely competent individual and a distinct plea...


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    James Hatcher is an exceptional representative of your organization. He is a professional and extremely competent individual and a distinct pleasure to interact with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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