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Reviews

Average Ratings

4.6
67 lifetime reviews.
  • really nice place

    id go there again. was surprised by how large the place was but it had small bathrooms.


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    id go there again. was surprised by how large the place was but it had small bathrooms.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • awesome experience from test drive to purchase

    Doug is the man! I love my new 08 Range Rover awesome experience


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    Doug is the man! I love my new 08 Range Rover awesome experience

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • CONFUSED!

    I went to see a car that I think was listed at 5,500.00. When I was ready for a test drive the salesman (before handing me the keys) asked me if ...


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    I went to see a car that I think was listed at 5,500.00. When I was ready for a test drive the salesman (before handing me the keys) asked me if I was really interested in buying it, I said yes then gave me the keys and asked me if I knew how much the car was listed for. I said "I think 55 hundred". Then he said we will check back at the dealer. He went to the office and came back saying the car was actually 6000.00. For your peace of mind before you go to this dealer make sure you double check the price.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buying up north

    I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with privat...


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    I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • President at Lily's Talent Agency

    The best dealership with friendly, professional, and serviceable team I ever experienced. I will recommend them to all my friends, family, and bus...


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    The best dealership with friendly, professional, and serviceable team I ever experienced. I will recommend them to all my friends, family, and business associates.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding Customer Service

    I've been to this dealership numerous time as I favor going to them versus visiting the dealerships in Chicago. The service I received from James ...


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    I've been to this dealership numerous time as I favor going to them versus visiting the dealerships in Chicago. The service I received from James was top notch. He definitely over delivers and my car was ready ahead of schedule. He is very personable and knows what he is talking about. The facility itself is gorgeous and clean and the shuttle service dropped us off at a breakfast spot and came right back and picked us up. They even called to let us know their arrival time. The drivers were professional and the vehicles were in immaculate condition. Definitely will be requesting James again the next time I need some service done to my vehicle. Ask for James you won't regret it! ;)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Insulting Manager

    Saturday 4/30/16 was our first experience at Zeigler BMW of Orland Park after purchasing several BMWs over the years at other dealerships. Luis wa...


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    Saturday 4/30/16 was our first experience at Zeigler BMW of Orland Park after purchasing several BMWs over the years at other dealerships. Luis was our salesman and did a great job answering questions regarding our purchase and trade in. We traded a 2014 X5 in for a 2015 528 as we had no need for the X5 any longer. Rarely does one ever feel they got a great deal when buying a vehicle, but a fair deal is all we ask for. We took a hit on trading in the X5 which left us sore, but we love the 528 so much, it cushioned the blow a bit. Upon leaving the dealership, I notice another customer with a "goodie bag" and thought, 'hey, we should get one too!' Now you may think, it's a dealership not a kids party, and you are right. I was joking about the 'goodie bag' however, a t-shirt would have been nice, and what harm could it do advertising BMW. I asked my salesman what he thought and he directed me to speak with the sales manager Pete. Pete told me "the other people spent more money on their vehicle than we did" and told me he couldn't give me a goodie bag. WHAT?!? Did he actually say that out loud? Yes, he did!! I think we learn early in during our childhood to treat everyone as equal or at least not insult a customer directly to their face. We usually purchase a new car every 2 years or so. Would be consider buying from Luis again? Absolutely, if he works at a different dealership

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Just purchased a 1998 Ford Ranger

    I just purchased a 1998 Ford Ranger and it is a great truck. Joe McFadden was excellent in helping me and my husband purchase it. He was very help...


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    I just purchased a 1998 Ford Ranger and it is a great truck. Joe McFadden was excellent in helping me and my husband purchase it. He was very helpful and has a great sense of humor as well. He is very very pleasant! The dealership was very fair in helping purchase it also. Everyone was very nice and polite and on top of it all, they cleaned my truck AND filled it up w/gas before I drove the lovely truck home. I would definitely recommend BMW of Orland Park to anyone looking for a vehicle! Thanks again Joe for all your help! You're the best!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great buying experiance

    Sales rep Tavis did a wonderful job helping me with my purchase of an X3. Excellent facilities.


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    Sales rep Tavis did a wonderful job helping me with my purchase of an X3. Excellent facilities.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great buying process

    98% great experience---only small nit was we found a car online, called to see it and when we got there it wasn't available. Salesman was super ap...


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    98% great experience---only small nit was we found a car online, called to see it and when we got there it wasn't available. Salesman was super apologetic. Thankfully they had the other car we were interested in - which we ended up purchasing. Salesman was knowledgeable and wanted to make a deal to get us in the car. Definitely recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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