Reviews
Biggest scam don’t go there
They are basically a huge scam and disappointment. I did speak with a representative. I made sure they have the car in their lot. They even send me the picture. I drove 45 minutes to see the car to be told the car has been sold, and they have other options for me!!!!! I wonder how is that if they were making the deal how is that? They couldn’t call me and let me know not to come? So unprofessional.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that. Unfortunately, this was just a timing issue and the vehicle was sold before you made it over to us. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to our General Manager, Chris Atkins via email at ChrisAtkins@edmorse.com. Ed Morse Corporate Offices
Out of state purchase was smooth as silk!
My entire transaction at Ed Morse Sawgrass Automall was smooth, start to finish. If it were not for the fact I was an out of state buyer, I would refer anyone here in a heartbeat! My Florida friends already know to come visit when in the need of a new vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
Great service
Service advisor was awesome and took care of everything right away. Called me when my car was ready. Good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
I love my new C8 Stingray!
Adrian and Vincent were/are 5 Star. Very professional and straightforward. Definitely made my decision easier as I was shopping 3 different dealerships vehicles. P.S. I love my new C8 Stingray! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so pleased to hear of your great experience with Adrian and Vincent! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
Great Service
The service! Todd is amazing and genuine. He also will recommend car parts my car my need which I wasn't thinking about but understand their importance. I also like leaving with a clean car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so pleased to hear of your great experience with Todd! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
Great Team
Was Gary Cohen sales Rep. at Ed Morse Cadillac at Sawgrass. After going to 5 dealerships ,The last should have been the 1st!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so pleased to hear of your great experience with Gary! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
AWESOME DEALERSHIP
I am from the other coast of Florida and they made everything so easy. I e mailed all the necessary documents and was in and out of the dealership with my new car in no time!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
1st Class Service Department
My service advisor, Alberto Salas, took my vehicle promptly at the appointed time, was professional, courteous, professional and informative. He helped me plan future service and advised as to would be required based on mileage.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so pleased to hear of your great experience with Alberto! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
Great sales person!!!
Paul is the best salesman. He is a gem. Is always looking out for a car for me and gives it his all to make a deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so pleased to hear of your great experience with Paul! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
Service department takes a long time.
Service department takes a long time. Expect to wait 3-4 hours on a oil change. Spent 100k on a vehicle and have to return for recall. They won’t have a vehicle to lend while the recall will take 9 hours. I bet if I spent that much at Audi they would accommodate me. I cancelled appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to our Service Manager, Dave Harris via email at DaveHarris@EdMorse.com. Ed Morse Corporate Offices