Reviews
Excellent
Arrived at 7:40am for B-Service. Car was ready to go by 11:30am. Advisor was patient and understanding. It would be even better if the waiting lounge could provide more food though.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Excellent Service
I live in Alameda and I come all the way to Belmont just for their good service. The service for my car was done in under an hour. The staff here are really passionate about their job and in providing the best possible service for their customers. I will continue to get my service here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Feedback
Sales, after sales and service was a great experience. We live in San Francisco but we go all the way to Belmont bec the staff are very warm, friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Just amazing
Everything about my visit was excellent. The sales executive was very attentive and the finance person was very efficient. I got the best car ever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Excellent service from Sales...David Chao
David was thorough and courteous. He was on time to appointments and helped us get what we wanted.. He spent a great deal of time with us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Maintenance service (3 years)
Very friendly knowledgeable service, done in time, easy to make appointment
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susanne Thiel, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
Amazing Customer Service
I booked the appointment online and without a wait I was at the dealership in 30 mins. The dealership offered shuttle service to drop me back at my home and shuttled me to pick up my car when it was ready. My car was inspected by Anthony who was very diligent and explained me things that I didn't knew. He was very polite and patient. I was given the estimate that the car would be ready within 2.5 hours and it was ready right on time. I would certainly come back here for my B service. Also, dealership offers lot of offers on Car services, do check it out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
GLE 350
Customer service was great. We were attended quite fast. The only thing was the wait to sign the documents took way too long. i guess we should have expected the purchasing process to be about 4 hours.
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the wonderful review, Jose! Have a wonderful day and please let us know if there is anything else that we can do for you!
Autobahn Motors
Attentive service from salesman to finance, to concierge!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave us this great review! Please let us know if there is anything else that we can do for you. Have a wonderful day!
Misunderstanding, everything is good now...
Thanks to Marshall reaching out and explaining the misunderstandings. Everything is all good now and I can safely recommend to others if in the market for Mercedes. Their facility is very modern, roomy, and in a great location.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review. Have a wonderful review and please let us know if there is anything else that we can do for you!
