Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 8:00 PM
Service 6:30 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 6:30 AM - 8:00 PM
Tue 6:30 AM - 8:00 PM
Wed 6:30 AM - 8:00 PM
Thu 6:30 AM - 8:00 PM
Fri 6:30 AM - 8:00 PM
Sat 7:30 AM - 6:00 PM
Sun Closed
{{currentIndex + 1}} of 12

Reviews

4.5
574 lifetime reviews. Includes reviews of Fletcher Jones Honda from DealerRater.com
  • Great Customer Service

    We bought our FIRST CAR from Fletcher Jones Honda.Our Sales representative was Travis. He really helped us to figure out the best suitable option ...


    Show Full Review

    We bought our FIRST CAR from Fletcher Jones Honda.Our Sales representative was Travis. He really helped us to figure out the best suitable option for us. We bought a used Honda Civic 2012. Travis helped us in test drive of several cars. He also quoted a best price for us. As it was our first car, Travis helped us beyond his duties. We live in Deerfield. So Travis came to pick up us at Union Station in his own car & I must say his car was so coool (it was Audi):) .Our overall experience with the car is so good so far. Thank you Travis and also thanks to Bill.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Awful experience! Will never go back
    May 3, 2017

    We were kept waiting over an hour to even get a salesperson to work with. There was no one manning the front desk and multiple people walked away...

    Fletcher Jones Honda

    Hi, Unfortunately we cannot locate you in our records, and would like to opportunity to speak with you. Please feel free to contact me at your ear...


    Show Full Review

    We were kept waiting over an hour to even get a salesperson to work with. There was no one manning the front desk and multiple people walked away rather than wait around for a salesperson to randomly come up to the desk to help them. Getting our car back from their parking garage also took 30 minutes. So all together we were there 90 minutes without even getting to test drive a car/ talk to a salesperson/ see a vehicle we were interested in/ etc. Never again- they are clearly understaffed (the salesperson who asked why we were leaving agreed that that was the issue that day) and don't care about their customers experience. We asked to speak to a manager about our experience (Drew L) and were told that he was "busy" but that he was sorry we weren't happy with our experience. Totally unacceptable.

    Does not recommend this dealer
    Fletcher Jones Honda

    Hi, Unfortunately we cannot locate you in our records, and would like to opportunity to speak with you. Please feel free to contact me at your earliest convenience. Kind regards, Christina Gorsline Guest Care Representative 312-628-4411


    Hide Full Review
  • Great service from Davie.

    I was looking at a new car and had an appointment with another sales consultant. This person was busy, so Davie Anderson helped me. He was really ...

    Dealer Response

    Dear Kevin, It was a pleasure to speak with you in regards to your experience working with Davie Anderson in Sales. I am thrilled to hear he was a...


    Show Full Review

    I was looking at a new car and had an appointment with another sales consultant. This person was busy, so Davie Anderson helped me. He was really professional and provided excellent service. He helped me with two test drives and was patient and knowledgeable. I ultimately chose another brand but if I'd gone with Honda, I would have returned to Davie. I was pretty shocked when this other sales consultant called me to follow up on if I was interested in the car. I told her I'd purchased another car but passed on my compliments about Davie and said how good he was. I received this response: "I see. He MUST have done something wrong if you didn't buy from him unless it was a different brand then that makes sense". I was incensed that my judgment was being questioned and that someone would say something like that about their colleague. Very unprofessional. Davie Anderson WAS great! It was just my preference for another brand.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear Kevin, It was a pleasure to speak with you in regards to your experience working with Davie Anderson in Sales. I am thrilled to hear he was able to educate you about the Honda brand, and provided you with such amazing service. We truly appreciate your feedback and have addressed the other sales member in regards to her caliber of professionalism to ensure we can provide all our guests with a world class visit. I am sorry to hear Honda wasn't a fit for you, but hope if the opportunity presents itself and you would reach out to Davie for any future purchase needs. Congratulations on your new Mini! Happy motoring, Christina Gorsline Guest Care Representative 312-628-4411


    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since June 2002

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Chicago, Illinois, the staff at Fletcher Jones Honda will help you find the new Honda vehicle or used car you want. At Fletcher Jones Honda we offer a searchable online inventory of new Honda cars in Chicago, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Honda or quality used car that you have been searching for.

"A Fletcher Jones Company Second to None"