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Used 888-247-8091 Email Dealer
Service 866-684-3887

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Reviews

Average Ratings

4.6
Average based on 206 reviews.
  • Great Customer Service

    We bought our FIRST CAR from Fletcher Jones Honda.Our Sales representative was Travis. He really helped us to figure out the best suitable option ...


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    We bought our FIRST CAR from Fletcher Jones Honda.Our Sales representative was Travis. He really helped us to figure out the best suitable option for us. We bought a used Honda Civic 2012. Travis helped us in test drive of several cars. He also quoted a best price for us. As it was our first car, Travis helped us beyond his duties. We live in Deerfield. So Travis came to pick up us at Union Station in his own car & I must say his car was so coool (it was Audi):) .Our overall experience with the car is so good so far. Thank you Travis and also thanks to Bill.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great job!

    Everyone at Fletcher Jones is always honest and helpful. Carly is always a pleasure to work with, thank you for being so responsive and friendly!


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    Everyone at Fletcher Jones is always honest and helpful. Carly is always a pleasure to work with, thank you for being so responsive and friendly!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great customer service

    Quick, easy, efficient in both service and communication. Would be nice if shuttle could be scheduled in advance. It is usually a 15 minute wait a...


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    Quick, easy, efficient in both service and communication. Would be nice if shuttle could be scheduled in advance. It is usually a 15 minute wait and I can walk to work by then

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very good service

    The service at Fletcher Jones on Clark is very good. I had to leave with the car by s certain time. Mike Feltman, my service rep, did everything h...


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    The service at Fletcher Jones on Clark is very good. I had to leave with the car by s certain time. Mike Feltman, my service rep, did everything he could to expedite my service as best he could.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Superb Customer Service

    Michael Feltman was extremely helpful, personable, knowledgeable, patient with my questions and very professional. While the cost of my car repair...


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    Michael Feltman was extremely helpful, personable, knowledgeable, patient with my questions and very professional. While the cost of my car repairs were very high, I left Fletcher Jones feeling pleasantly happy and good. Mr. Feltman took time to explain the importance of those repairs and was never pushy or pressured me to get those repairs done. Overall, I had a very positive and wonderful experience with Mr. Feltman. He delivered outstanding customer service. Keep up the excellent work, Mr. Feltman!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great 1st service!

    Friendly service with very accommodating options for car drop off and pick up- definitely recommend!


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    Friendly service with very accommodating options for car drop off and pick up- definitely recommend!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • GREAT SERVICE

    GREAT SERVICE ALWAYS... I'VE ALWAYS HAD AN EXCELLENT EXPERIENCE WITH FLETCHER JONES HONDA... HIGHLY RECOMMEND THEIR THOROUGH REVIEW OF YOUR NEEDS ...


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    GREAT SERVICE ALWAYS... I'VE ALWAYS HAD AN EXCELLENT EXPERIENCE WITH FLETCHER JONES HONDA... HIGHLY RECOMMEND THEIR THOROUGH REVIEW OF YOUR NEEDS & NOT TRYING TO SELL YOU SOMETHING YOU DON'T NEED...

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Honda Civic

    Sales person provided excellent service in finding a car with exterior and interior color we wanted. Sales person had provided e-quote on new car ...


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    Sales person provided excellent service in finding a car with exterior and interior color we wanted. Sales person had provided e-quote on new car and there was no price haggling during purchase of vehicle. I was first skeptical but all my doubts evaporated when I visited the dealer and purchased the vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ms. Kay

    Rico, at the service desk, was very helpful with my car needs when I didn't have an appointment for the both times that I had to go to Fletcher Jo...


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    Rico, at the service desk, was very helpful with my car needs when I didn't have an appointment for the both times that I had to go to Fletcher Jones twice in one day! Much appreciated!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Over The Top Again!

    Once again, Brian Rodgers, my Service Consultant, and Marcel ROCK!! They are ALWAYS so accommodating and friendly. I always look forward to seei...


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    Once again, Brian Rodgers, my Service Consultant, and Marcel ROCK!! They are ALWAYS so accommodating and friendly. I always look forward to seeing them when I bring my car in for service. Thanks to them for consistently doing an exemplary job!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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