ODaniel Chrysler Dodge Jeep Ram

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Reviews

Average Ratings

4.9
498 lifetime reviews. Includes reviews of ODaniel Chrysler Dodge Jeep Ram from DealerRater.com
  • Very happy with my visit

    I went in looking to get a new van for our ever growing family to meeting up with Rob Coulter. Not only was he very informative, he was able to br...

    Dealer Response

    Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O'Daniel Ch...


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    I went in looking to get a new van for our ever growing family to meeting up with Rob Coulter. Not only was he very informative, he was able to break down the numbers in a lot of different ways to help me understand all aspects of the purchase. There was a few things he brought up that I would have never considered. I was greatly impressed with the Town and Country set up and after looking at the Honda and Toyota vans, there was no comparison. My family will enjoy our new van and a huge shout out to Rob and Shaylene for helping us!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O'Daniel Chrysler, Dodge, Jeep, Ram the best it can be


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  • Sales experience great, financing experience a nightmare.
    May 23, 2017

    Mark was great to work with. Unfortunately my financing experience was far from satisfactory. The interest rate I ended up with was much higher th...


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    Mark was great to work with. Unfortunately my financing experience was far from satisfactory. The interest rate I ended up with was much higher than expected. I had two follow ups with the finance person as some paperwork was not given me to sign on the day I purchased my vehicle. I discovered the vehicle was leaking oil and took it to a Honda dealer (the vehicle was still under warranty) and it was discovered that the lug nut on the oil pan was not properly tightened from the oil change done at O'Daniel.

    Does recommend this dealer

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  • Friendly,
    May 22, 2017

    It was almost like a 'God wink'. I was backing out of my garage to go to car dealers on the north side of Fort Wayne when Jeff called--out of t...


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    It was almost like a 'God wink'. I was backing out of my garage to go to car dealers on the north side of Fort Wayne when Jeff called--out of the blue. I had been in a accident; and even though it was still operational, my car was considered 'totaled' because of the age and miles on it (I had planned to keep driving my '03 Jeep Liberty forever--or at least several more years). So I was faced with looking for another vehicle. My husband and I had already been to a few dealers in the morning; and when the phone rang, I thought it was one of the salesmen I had talked with earlier. But it was Jeff--following up from several months earlier to see if I was ready to trade my Liberty yet. (I had kind of brushed him off several times in the prior year--because I intended to drive my Liberty several more years.) Well, I obviously wasn't able to trade; but he convinced me to let him try to help me in my search for a replacement vehicle. He worked patiently and cheerfully with me for hours to get me into a vehicle that had most of what I wanted within my budget. Jeff earned his money that day; and I appreciate all he did to make my experience a good one.

    Does recommend this dealer

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  • Great Experience

    My Salesman Jeff CearBaugh at Odaniel did an excellent job getting us into our new truck and made us feel at home , the whole dealership show us t...


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    My Salesman Jeff CearBaugh at Odaniel did an excellent job getting us into our new truck and made us feel at home , the whole dealership show us they wanted to give us our say in which truck and not being over the top like other dealerships . Would buy another truck from this place and would go threw my salesman Jeff agin ...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Car Buying Experience Ever!
    May 17, 2017

    There are a few reasons why O'Daniel received five stars from me. Generally, I would rather visit the dentist than a dealership...especially with...


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    There are a few reasons why O'Daniel received five stars from me. Generally, I would rather visit the dentist than a dealership...especially with credit issues. I literally dreaded the thought of walking into the building that day. However, I was wrong. First & foremost, I was treated like I was just as important as someone who could afford an $80,000 vehicle. Secondly, everyone greeted me with a smile and handshake. Furthermore, the rebates were unbelievable; it was such a blessing to be offered such a deal. Finally, I truly felt like ALL employees involved were genuinely happy for me. I bought my first BRAND NEW JEEP and I couldn't be more pleased. From management- to my dealer- to finance> I cannot thank them enough for the treatment I received.

    Does recommend this dealer

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  • Great as always!

    I never do 5 stars because every one can use improvement. If they got any better at their service I would be amazed. Everyone made the buying expe...


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    I never do 5 stars because every one can use improvement. If they got any better at their service I would be amazed. Everyone made the buying experience great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I wish all dealers were as upfront as ODaniel
    May 9, 2017

    I will admit that I am not a dealer's dream client. I don't want into the door, ask for a price, and then proceed to pay that enormous MSRP. Nop...


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    I will admit that I am not a dealer's dream client. I don't want into the door, ask for a price, and then proceed to pay that enormous MSRP. Nope...instead I sent an e-mail to numerous dealers on their current inventory and asked that they give me their best price. I had numbers running all over the board that showed me inconsistency in pricing...and also that dealers will never give you their best price first. Along comes (Everett) John Smith...he had a conversation with me. Asked what I was looking for and what could be done to earn my business. I told him I don't want to play the game...I just want a price. He came back with a price that I found more than fair. Upfront he said this is the best I can do, how does this work? Well, I came up the next morning and signed the papers. My wife and I are very thankful for the quick and ease of the transaction. Andrea in finance was not pushy and fully explained everything we were signing. Probably the fastest transaction I have ever had in a dealership. While John was showing my wife how to work her new vehicle, Craig had come up to me because he had made some calls to try and buy my vehicle we were replacing. He did us a solid by finding another ODaniel dealership willing to give us what we wanted for our vehicle. Perfect. While the sale is complete....the relationship isn't. We will be back again.

    Does recommend this dealer

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  • Bought a new RAM 1500 Rebel
    May 9, 2017

    Dealers worked with me to get the best payment possible on my new vehicle. Business department explained everything and made the process quick and...


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    Dealers worked with me to get the best payment possible on my new vehicle. Business department explained everything and made the process quick and efficient.

    Does recommend this dealer

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  • new RAM 1500

    traded in my 2015 wrangler bought a 2017 RAM 1500. Trade was fair, business department was clear and efficient. Dealer and management got me bes...


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    traded in my 2015 wrangler bought a 2017 RAM 1500. Trade was fair, business department was clear and efficient. Dealer and management got me best price available

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Time for change...
    May 2, 2017

    I recently made the difficult decision to sell my late husbands beloved car. Pat Garrett went out of his way to make this an easy and compassiona...


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    I recently made the difficult decision to sell my late husbands beloved car. Pat Garrett went out of his way to make this an easy and compassionate transaction. I can't thank him enough for handling me with "kid gloves" as it was a pretty emotional day. I would definitely recommend Pat and O'Daniels to all of my family and friends, total class act all the way around.

    Does recommend this dealer

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