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Reviews

Average Ratings

4.9
82 lifetime reviews.
  • Recall

    Great,Fast,Friendly service.Everyone at this dealership is so nice. They are so helpful. I enjoy coming here for parts and service. Also going to ...

    Dealer Response

    Thanks for the review Donna! We appreciate your feedback, come back any time!


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    Great,Fast,Friendly service.Everyone at this dealership is so nice. They are so helpful. I enjoy coming here for parts and service. Also going to be looking for another car and will come to this dealer 1st!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the review Donna! We appreciate your feedback, come back any time!


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  • Very Happy with Koons Easton Toyota

    My wife and I saved our money for the past few years in preparation for a new car purchase. Our 04 was a a great car but anticipating road trips t...

    Dealer Response

    Thanks so much for the review!


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    My wife and I saved our money for the past few years in preparation for a new car purchase. Our 04 was a a great car but anticipating road trips to visit our growing but geographically diverse family was in our plans. We purchased a '17 RAV4 from Koons Toyota in Easton. We were on the edge to buy at another dealership as the deals were similar but we wanted to buy local. Kim Kelly sent a well-timed email for an additional discount so her well timed email confirmed our decision to buy at Koons Easton. My wife loves her car and only after a couple weeks, she came out of the Y to find a "door ding" on the drivers door. She was saddened because she had taken precautions to keep it dent free...parking far away by itself etc. we initially took it to a body shop and the best they could do is to refer us to Dentwizards which probably would have costs us a considerable amount to repair. I then brought it to Koons and the first person to meet me was General Manager J T Thompson. I explained the situation and he immediately explained to me options to repair. He said he would call me Friday to bring in our car to repair as the dent guy will be here then. JT called me but had to reschedule to next week. JT called me the following week and said "bring it in". As soon as I arrived, JT set me up with the dent specialist which immediately worked on our car. I witnessed the dent disappearing before my eyes. I then spoke to JT about my repair cost. To my amazement, he said "no charge"! As a former salesman for over 20 years, I appreciate the customer service displayed by JT. Even though no money added to Koons that day, JT sold an unlimited amount of customer satisfaction for Koons Toyota that day which I will gladly refer to all my contacts!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for the review!


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  • The unicorn of trucks

    Had a great experience with Danny picking out the perfect truck, which with my wants and needs was a bit likie finding a needle in a haystack but ...

    Dealer Response

    Thanks for the review!


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    Had a great experience with Danny picking out the perfect truck, which with my wants and needs was a bit likie finding a needle in a haystack but in no time at all they had secured me a truck with the help of their excellent inventory manager Marcus. I really appreciate it guys and next time I am looking for a truck Danny will be my first call

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • Love my Highlander! Danny was great!

    I'd been lookin for a highlander for ahwile. Found one online at Koons Easton. Salesman Danny was great. I love my Highlander!

    Dealer Response

    Thanks for the review!


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    I'd been lookin for a highlander for ahwile. Found one online at Koons Easton. Salesman Danny was great. I love my Highlander!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • CHRIS WILLIS IS AWESOME

    Thank you Chris Willis for all of your help and not pressuring me into just buying any car. I will def. send all of my friends and family to see you

    Dealer Response

    Thanks for the review!


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    Thank you Chris Willis for all of your help and not pressuring me into just buying any car. I will def. send all of my friends and family to see you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • a dealership that defies stereotypes

    I've never said this before-our car buying process was pleasant. These people are great. I had positive dealings all the way through the process-s...

    Dealer Response

    Thanks for the review!


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    I've never said this before-our car buying process was pleasant. These people are great. I had positive dealings all the way through the process-sales, finance, management. In the past I've shopped for cars over the bridge. Eager, but not pushy. Straightforward pricing. 10/10 will shop at Easton Toyota for my next vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • Title?

    We happily just bought from Bob Campbell a new Forerunner to replace our 18 yr old one. Process was quick and good. Take time to ask all your ques...

    Dealer Response

    Thank you so much for leaving us a review!


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    We happily just bought from Bob Campbell a new Forerunner to replace our 18 yr old one. Process was quick and good. Take time to ask all your questions, just since, as always, " Caveat emptor". Though the staff, and sales manager J.T., all seemed honest, very likeable and knowledgeable. We bought two other new Toyotas from them in 2009, and still love the vehicles. Also really like their service dept. a lot, Jimmy is the best! So you can see we like and trust this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for leaving us a review!


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  • Had a great Koons experience

    We shopped a few different dealerships while looking for a 2016 Toyota 4Runner. We left the other dealers feelling that they didn't give us the b...

    Dealer Response

    Thanks, Mark! We will pass the compliments on to Bill.


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    We shopped a few different dealerships while looking for a 2016 Toyota 4Runner. We left the other dealers feelling that they didn't give us the best possible price. These feelings were confirmend when we got to Koons. The pricing was remarkable. But the good story didn't end there. Bill Thompson, our slaes rep, went out of his way to make sure we got the vehicle we wanted and at a fair price. I can't say enouigh about Bill. He, like the rest of the Koons staff, was helpful, courteous, professional, and pressure free. I'd firmly reccomend anyone to check out this dealership . See Bill if you go...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks, Mark! We will pass the compliments on to Bill.


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  • Customer

    Ty Wongas was very informative and respectful. She talked to us like she already knew us.

    Dealer Response

    Thanks so much for leaving us a review!


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    Ty Wongas was very informative and respectful. She talked to us like she already knew us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for leaving us a review!


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  • Camry lover

    I've had the opportunity to deal with Sara Kritzer on several occasions. She is knowledgeable about the Camry & takes time to point out features o...

    Dealer Response

    Thanks for the review!


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    I've had the opportunity to deal with Sara Kritzer on several occasions. She is knowledgeable about the Camry & takes time to point out features of the vehicle. She makes the whole process of getting a new car easy by searching for the kind of car I am interested & narrowing down the field so my time is best used while at the dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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