Reviews
So 2 weeks ago I got a car from Hicham and Khalil.
So 2 weeks ago I got a car from Hicham and Khalil. I was super happy at 1st til I had to drive back to bring my car because the check engine light came on. And that was on 6/14/2024 and today is now 7/1/2024 and I have not heard from them about what is going on with my car and it’s almost time to pay my 1st car payment and I haven’t even showed my car off. This is the 2nd vehicle I have purchased with them. The only reason I went back is because of the flawless experience I had the 1st time but after this I’m probably never coming back here again. The people there now are not like before. He didn’t even give me gas with my new car purchase. This is just crazy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hicham was very helpful and professional!
Hicham was very helpful and professional! He made my car shopping very easy and pleasant. I'd definitely recommend him to my friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was one of my best car shopping experiences ever.
This was one of my best car shopping experiences ever. Hicham was awesome. He helped me find the car that works for me and my family. He was not pushy at all. You can feel the positive energy just talking to him. I will definitely come back to work with Hicham and I will definitely recommend him to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I came in really stressed looking for a car for my Son
I came in really stressed looking for a car for my Son after speaking with Hicham he knew exactly our needs. I am so pleased with his input and knowledge in getting my son the perfect car! Thank you Hicham!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great deals and dependable service.
Great deals and dependable service. We’ve purchased 3 cars from them in the last 14 years. They are our go to for sure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was my second purchase from Auction Direct, and I’ll
This was my second purchase from Auction Direct, and I’ll be back again when it’s time to get my teenager a car. Hicham made the process so easy and stress-free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hicham was the best salesman ever.
Hicham was the best salesman ever. Friendly, professional and knowledgeable. Never made me feel like I was as just a deal. Will definitely recommend him to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer care and zero pressure to commit to a
Excellent customer care and zero pressure to commit to a purchase until happy with the choice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
He was very friendly and determined to help me.
He was very friendly and determined to help me. He was sincere and genuine. I have never felt with a considerate salesman. I was very doubtful that I would leave disappointed however he got the job done with gratitude and grace. It has been a rough week for me but he turned it completely around. I am so thankful !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was a pleasure shopping for a vehicle, they were
This was a pleasure shopping for a vehicle, they were patient and sooooooo helpful throughout the entire process. He was knowledgeable from the door. Thank you and we will continue to shop there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car