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Meet Adnane Ouled Eddraze

Adnane Ouled Eddraze headshot
Sales Consultant
(8 reviews)

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Industry experience 3 years
Dealership experience 3 years

Reviews

Pay attention to the reviews and I encourage all to read

Pay attention to the reviews and I encourage all to read up on THIS BUSINESS AT BBB. They will give you 110% of their attention ONLY UNTIL the sale is finalized! After you sign sales paperwork any and all issues arises and you call/text and get dismissed, NO RETURN CALLS NO RETURN TEXTS NO RESOLUTIONS!! 30 DAY TAGS EXPIRED 4 DAYS AGO, And we find out our tag paperwork wasnt sent, yet we are going out of state tonight and they refuse to issue new temporary tag even though they are the ones who failed to do paperwork in a timely manner CAR WAS FILTHTY, missing floor mats and more. Just because they fail its forcing us to drive a car with illegal plates and don't give me that crap about they are good for 10 days after expiration date! When I asked if other states will honor expired temp tags, dealer wouldn't answer that. I stress customer service is only on point UNTIL you sign the paperwork and once you walk out the door with keys in hand Raleigh Auction Direct forgets you just paid them $35,000 for a vehicle they will not help you resolve any issues because they got your check !! We STRONGLY ADVISE ANYONE FROM PURCHASING A VEHICLE FROM Raleigh Auction Direct. I am beyond furious and we will discourage anyone from buying from Raleigh Auction Direct!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Pay attention to the reviews and I encourage all to read up on THIS BUSINESS AT BBB. They will give you 110% of their attention ONLY UNTIL the sale is finalized! After you sign sales paperwork any and all issues arises and you call/text and get dismissed, NO RETURN CALLS NO RETURN TEXTS NO RESOLUTIONS!! 30 DAY TAGS EXPIRED 4 DAYS AGO, And we find out our tag paperwork wasnt sent, yet we are going out of state tonight and they refuse to issue new temporary tag even though they are the ones who failed to do paperwork in a timely manner CAR WAS FILTHTY, missing floor mats and more. Just because they fail its forcing us to drive a car with illegal plates and don't give me that crap about they are good for 10 days after expiration date! When I asked if other states will honor expired temp tags, dealer wouldn't answer that. I stress customer service is only on point UNTIL you sign the paperwork and once you walk out the door with keys in hand Raleigh Auction Direct forgets you just paid them $35,000 for a vehicle they will not help you resolve any issues because they got your check !! We STRONGLY ADVISE ANYONE FROM PURCHASING A VEHICLE FROM Raleigh Auction Direct. I am beyond furious and we will discourage anyone from buying from Raleigh Auction Direct!!

Veey much thankful for the staff for trying to get my

Veey much thankful for the staff for trying to get my family into a car we all love thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Adnane was great and very helpful, was able to find me

Adnane was great and very helpful, was able to find me the car I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have always dreaded buying a vehicle, but not this

I have always dreaded buying a vehicle, but not this time. Adnane really listen to what was important to me in a vehicle and helped me find the perfect car. The entire process was very smooth and painless. I highly recommend buying fr Auction Direct. And an extra big thank you to Adnane for making it a terrific experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was very professional and helpful.

Everyone was very professional and helpful. Paul helped me get the best loan and continue to work with me through issues. I would heavily recommend auctions direct for any car buying experience. They also gave me the best selling price on my old car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to work with Gave a fair trade in my

Easy to work with Gave a fair trade in my vehicle Salesman was very responsive and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Absolutely amazing!

Absolutely amazing! We were seriously express with this young man. Our experience, expectations, &needs were met 100%. .I truly recommend Auction Direct USA and ask for ADNANE OULED EDDRAZW . I PROMISE YOU WILL BE HAPPY YOU DID. MR MRS WILLIAMSON

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very nice and patient.

Very nice and patient. They explained everything in great detail and made sure I understood how things work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

bbcat3, Auction Direct USA, Raleigh appreciates the opportunity to earn your business and happy to learn that our staff adhered to our mission of transparency and customer service. Thank you and safe travels.