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Used 866-351-4793 Email Dealer
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Reviews

Average Ratings

4.7
Average based on 243 reviews.
  • Excellent Service and No Hassles!

    Shockley Honda consistently handles our families service. We bought two Civic's there and regularly maintain them with the service department. The...


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    Shockley Honda consistently handles our families service. We bought two Civic's there and regularly maintain them with the service department. The recommendations of the advisers is always spot on with no obligation to purchase expensive, unnecessary repairs. I highly recommend Shockley Honda to anyone in the Frederick area and beyond.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • oil and filter change

    I received my free complimentary oil and filter change. It went well. I thought that the time it took was a little long. Everyone I spoke with at ...


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    I received my free complimentary oil and filter change. It went well. I thought that the time it took was a little long. Everyone I spoke with at Shockley was polite and professional. The regular price for the free car wash was on the receipt, but not the oil and filter change. We already have a regular place that we get that taken care of. I suspect that the price at our regular place is less expensive. I wish the regular cost of the oil and filter change would of been on the receipt. Despite that fact, if we buy another Honda, we would definitely consider Shockley.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • VERY HAPPY

    Alison was very nice person with us, She help us and give a good advice, I can recommend her to come to the Shockley Honda to buy a car. She reall...


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    Alison was very nice person with us, She help us and give a good advice, I can recommend her to come to the Shockley Honda to buy a car. She really make a good deal for us. She is a wonderful person.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • No Complaints Here!

    Shockley was easy to work with. I would definitely recommend their team. They did not give off a stereotypical car salesmen feel which made the ...


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    Shockley was easy to work with. I would definitely recommend their team. They did not give off a stereotypical car salesmen feel which made the experience so much better. I didn't feel rushed or pressured and got the exact car I wanted. They had a nice personalized approach. Thank you Bryson!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    Great customer service from the entire staff when our Pilot was totaled and we needed another one. We have dealt with Shockley for ten+ years and ...


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    Great customer service from the entire staff when our Pilot was totaled and we needed another one. We have dealt with Shockley for ten+ years and will not think about going elsewhere. Keep up the good work.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Update

    I am confident that the up date that was installed on my 2016 Honda Civic Touring model! Hopefully this will solve my freezing issue! There is no ...


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    I am confident that the up date that was installed on my 2016 Honda Civic Touring model! Hopefully this will solve my freezing issue! There is no way to know for sure! Only time will tell!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Shockley Honda Review

    Today we had our car maintenance and a few other repairs at Shockley Honda. Our service advisor, Maurice was very friendly, very helpful and very...


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    Today we had our car maintenance and a few other repairs at Shockley Honda. Our service advisor, Maurice was very friendly, very helpful and very professional. We were very satisfied with the service we received.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2016 Honda Civic

    Just bought a 2016 Honda Civic from Shockly Honda. Andrew Ray was my salesman, he did not pressure me into anything, he was very knowledgeable an...


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    Just bought a 2016 Honda Civic from Shockly Honda. Andrew Ray was my salesman, he did not pressure me into anything, he was very knowledgeable and made my purchase enjoyable. The entire staff was kind and respectful, I enjoy my car and I enjoyed my experience at Shockly Honda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Just meh

    Went to look at a Honda Pilot they had advertised, but couldn't find anyone working to get the keys. Left after 30 mins of waiting on a Tuesday a...


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    Went to look at a Honda Pilot they had advertised, but couldn't find anyone working to get the keys. Left after 30 mins of waiting on a Tuesday afternoon. Lots of emails from them asking me about their service, but really there was none to be had.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Thank you Andrew Ray for a 1-of-a-kind experience!

    I recently bought my 2016 Honda CRV at Shockley Honda after being in a car accident. They were highly recommended by my family and friends. To say...


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    I recently bought my 2016 Honda CRV at Shockley Honda after being in a car accident. They were highly recommended by my family and friends. To say "amazing experience" truly does not do justice for the experience I had. Andrew Ray went above and beyond to answer questions, accommodate my crazy schedule, and customize every aspect to make me feel comfortable with my purchase. First question he asked was, "what are the most important qualities/features you are looking for?" Andrew and the other employees even entertained my 2-year-old daughter, which you really only get when with family. Thank you Andrew and Shockley Honda - I am obsessed with my car and will never buy anywhere else!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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