Reviews
Write a reviewVery pleased
Very pleased with Hagerstown Ford staff Curtiss was very helpful with our purchase professional the whole experience was smooth
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Donald, thank you for your kind words and congratulations on your new vehicle! It is great to hear that Curtis was able to go above and beyond your expectations and really help you out. --Thank you!
Top notch buying experience
Good customer service, still waiting in a call to install a bed liner that was financed with the truck, other than that A service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us!
Corey Dinsmore
Great experience at Hagerstown Ford. Tyler was very professional but not a pushy sales person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Corey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hagerstown Ford! It is great to hear Tyler took such great care of you. Please let us know if there is anything else we can do for you; we are more than happy to help.
Hagerstown Ford F-250 Pirchase
Great service from Chuck and Mike!! This is the first time purchasing a vehicle through email exchange and it was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car
Claudia was an excellent salesperson. She explained all the features of the car and made my car buying experience excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph G Leto
Great service, great dealership. I have been dealing with service and purchasing vehicles here for over 15 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
carllehmancsh@yahoo.com
I have purchased 4 vehicles at Hagerstown Ford and I have to say Mike Reid is the best very knowledgeable he explains everything in detail made it all painless and exciting! Thanks Mike
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience with Hagerstown Ford
Fantastic experience!!!!! Curtiss is one of the best salesmen I have dealt with!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best vehicle buying customer service!!!
Mike Reid went above and beyond when we bought our new cargo van for our business. When we could not find a time to come up and look at the vehicle we wanted he met us with the vehicle! I can not tell you how amazing this was! He was friendly and helpful. The entire process was quick and easy! We will definitely buy from them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Justin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Ford Fusion SE Hybrid is AMAZING
Hagerstown Ford in Hagerstown Maryland has it all. The Fusion Hybrid is our second car from this dealership. We keep coming back to them because quite simply they do better than any other dealership, any other brand, across the four state area. We bought from them and keep buying from them because they backed up all their talk. The product was better than they said, they're service during sales was great but even better after the sales and quite frankly they were patient with us and let us make the decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Danny, thank you for your kind words and congratulations on your new Fusion! Please let us know if you have any additional questions about services you received and thank you again for choosing Hagerstown Ford! Have a wonderful day!