Reviews
Write a reviewrick@tristateug.com
The people were very friendly and the purchase was very efficient. Mike Reid was great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick, thank you for your kind words and this wonderful review! We hope to be of service to you again! Take care!
Easy Transaction
After a rough start Tyler Woods and Chris Black came through for me and made it a very easy transaction ... give them a call and let them shoot you a price ..Thanks guys I was in and out in no time and everything went exactly as they said ..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Johl at Hagerstown Ford
Johl was awesome, friendly, knowledgeable, and just all around a great salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
I thought the quick lane service men (Robert) and technicians were excellent! Best service I have been provided since we moved to West Virginia back in 2017! That?s including the Ford dealerships we have visited in Winchester, VA, Martinsburg, WV, Sterling, VA and Marlow Heights, MD!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diana, we appreciate your feedback of our Staff's service! We hope you continue to choose Hagerstown Ford for all your vehicle needs! Safe travels!
2020 Ford Explorer ST
Great to deal with Claudia was very helpful. Helped us find exactly what we wanted. Even delivered it to our house!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hagerstown Ford
My purchase of a 2017 Jeep Wrangler was a great buying experience. The salesperson was vey knowledgeable on the vehicle I was buying so the purchase was simply the best! A few days later I had stereo issues with the vehicle I had purchased and Bob and the Hagerstown Ford team made everything right. A new stereo system was place in the vehicle with no charge and my experience with them is still number #1 dealership after many vehicle purchases there?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick service and sales man
I bought used car there it was quick and easy. Then I get oil changed, tired rotated and everyone is nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Angela, we're so pleased to hear that everything was completed quickly and to your satisfaction. Take care!
Car serviced
Had my car serviced. As always, the service department is very friendly/nice .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kritterlaneu@aol.com
chuck wade always is very helpful. This is the 5th vehicle i have bought from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Hagerstown Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
F150 2020
Smooth transaction, Josh easy to deal with and professional. He is A employee!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again. Take care!