New 877-349-2412 Dealer Website
Used 866-508-9928 Email Dealer
Service 866-914-0215

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Sales Closed
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.5
Average based on 49 reviews
  • Hagerstown Honda Uber Pleasing Experience

    How many times have I ever had an 'uber' pleasing car buying experience? Before my experience recently with Hagerstown Honda/Kia, never! This time...


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    How many times have I ever had an 'uber' pleasing car buying experience? Before my experience recently with Hagerstown Honda/Kia, never! This time it was crazy good! It started over the phone with a super and dynamic Sales Associate, Aaron Schroyer. I had a two page list of approved franchisee dealers from which to choose from to use my bank loan. Fortunately, Hagerstown Honda/Kia was at the top of the list. I went no further. I told him what I wanted to spend and what I wanted. There was no Tom foolery. When I got to the dealership, it was as he PROMISED. The dealership was professional and an A++++ experience. I know,...right??? Well, this was a great start to the new year. Thank you Aaron Schroyer and Hagerstown Honda/Kia for a smooth, professional, and uber-pleasing experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Waste of time!

    They post cars on their website, they look great, and sound great......then you drive there to check them out, and they say, "Oh, you're a MD resi...


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    They post cars on their website, they look great, and sound great......then you drive there to check them out, and they say, "Oh, you're a MD resident? Sorry, this car/these cars are for 'out of state' sale only. Not for sale to MD residents." So they are trying to sell cars they know or believe won't pass a MD state inspection. They will sell it to you to take to another state where they don't have to provide an inspection certificate prior to sale, then when it fails, it's your problem!

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • Great Experience

    Overall the experience was a 4/5. Chad Black was my sales representative; he was great to work with from being informative about his product to h...


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    Overall the experience was a 4/5. Chad Black was my sales representative; he was great to work with from being informative about his product to his easy going manner (not pushy like you might get at another dealer). The only issue I had was that it would be nice to know the full cost of the vehicle potentially from the start. I found out at the closing of the deal with the finance person that you pay for the warranty separately from the car so the price of the car actually is higher than you think for it is not part of the ticket price. This is not the dealer's fault but rather I think a company issue. Might be more beneficial to the customer to provide the various warranty options prior to advising client of the final car purchase cost. Those that work in the repair center have been great to work with in making my appointment for an oil change and having my luggage rack put on my vehicle.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2009

Hagerstown Kia began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.

"We Make It Easy!"