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Hamilton Nissan

(806 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–5:30pm
Tuesday 8:00am–8:00pm 7:00am–5:30pm
Wednesday 8:00am–8:00pm 7:00am–5:30pm
Thursday 8:00am–8:00pm 7:00am–5:30pm
Friday 8:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (855) 255-5404 (855) 255-5404
Used (855) 261-5759 (855) 261-5759
Service (855) 267-7232 (855) 267-7232

Reviews

(806 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hamilton Nissan from DealerRater.

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Awesome

Thank you Hamilton Nissan and your Service and Sales Dept. Top Notch !!! My Service quy Don makes sure you drive away with a smile on your face.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick, efficient

You were very busy but serviced my car in a timely manner. Very friendly customer care. Serviced was described in detail. Thank you. Don is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

New Verhicle Purchase

The purchasing process was user friendly, easy and time efficient. The sales and finance personnel were very efficient, friendly but professional. The dealership accommodated my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Oil change

Excellent service not a long wait answered all my questions felt like he cared and was going above the call of duty kudos to Nick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quotes are consistently well below actual.

Every time I receive or have received a quote for maintenance on my car, the quote has always been well below what the work comes out to be. There is no difference in the quoted work and the actual work performed and I do not understand why. Also the estimated time is consistently 60-90 mins longer than what I am told. The only reason I continue to have work done here is because the quality is good but the transparency is way off! I have been committed to Hamilton for 7 years now and have referred a few others who purchased vehicles there but my next car will be from a different dealer.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Approached immediately upon arrival. Service completed within 45 minutes with contact re: need for filter change. Filter was changed and quoted price paid. Vehicle washed also in that time frame.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Great to work with and very knowledgeable.Took the time to find the issues and suggested the best repair for my car ... Very fast and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

My car returned cleaner than I left it, it was raining so Levi pulled it up so I wouldn’t have to go out in the rain. I needed a leak fixed and the promptly took care of that, called me with the cost and had it ready as promised. Great Service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very professional and work CDwas completed in a timely manne

My rating is excellent because every time I being my car in for service I am always treated with respect and kindness. They are always professional from the time you schedule the appointment when the services are completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change

The wait time for my complimentary oil change was not long at all. I was on my way in about an hour. Great service and friendly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.