Butler Hyundai Maserati Fiat Alfa Romeo

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Reviews

Average Ratings

4.8
482 lifetime reviews. Includes reviews from DealerRater.com
  • Professional Dependable & Honest

    Professional, kind, caring, honest, and available. They greeted me, helped my find a quiet place for me and the baby so I could nurse her in a se...

    Dealer Response

    Thank you for visiting our service department and for leaving the kind words, Robin. We plan to continue giving great customer service and a comfo...


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    Professional, kind, caring, honest, and available. They greeted me, helped my find a quiet place for me and the baby so I could nurse her in a semi private area. I've never felt pressured into anything and they always make sure the car is in top running condition.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for visiting our service department and for leaving the kind words, Robin. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Kind regards, RJ Herr | COO | rjherr74@yahoo.com


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  • Great Experience Thanks to Janae
    June 26, 2017

    This was my first time buying a vehicle and Janae was so helpful during the process. I highly recommend going to Janae at Butler Hyundai!


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    This was my first time buying a vehicle and Janae was so helpful during the process. I highly recommend going to Janae at Butler Hyundai!

    Does recommend this dealer

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  • Love my elantra.
    June 22, 2017

    Wonderful experience as usual. Would recommend butler dealership to my friends and family. Their service department has always been timely and pro...

    Butler Hyundai

    Cherie, thank you for the fantastic feedback and congratulations on your new Elantra! Our teams from both the sales and service department had a p...


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    Wonderful experience as usual. Would recommend butler dealership to my friends and family. Their service department has always been timely and professional. There sales department is always available to answer questions and are always helpful

    Does recommend this dealer
    Butler Hyundai

    Cherie, thank you for the fantastic feedback and congratulations on your new Elantra! Our teams from both the sales and service department had a pleasure assisting you and are grateful for the 5-star review. We are committed to serve excellent customer service to all areas of our dealership and we are delighted to know you drove away a happy customer! Thank you for spreading the word about your excellent experience at Butler Hyundai; we look forward to working with you, your family, and your friends in the future. Sincerely, RJ Herr , COO , rjherr74@yahoo.com


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  • Shopper for a LX570

    With your referral assistance, I posed 2 questions via email after reviewing an ad on CARS.com. I receive via email 2 replies. One was a copy of...

    Dealer Response

    Jay, we are sorry to hear about your experience and can assure you any miscommunication was not intentional. We hope to gain the opportunity to si...


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    With your referral assistance, I posed 2 questions via email after reviewing an ad on CARS.com. I receive via email 2 replies. One was a copy of the CARS ad, which did show the price I had already seen, along with an invitation to stop by that afternoon to talk about my inquiry. I assume this was intended to be an answer to the email automatically generated query about what the best price was. The 2nd email reply also invited me to stop by and wondered if I had any questions. The second question in my initial email was NOT responded to. This was my personal question and critical to me making a decision to consider whether I would fly to the dealership to look at the vehicle and discuss a purchase. The pictures in the ad had CERTIFIED VEHICLE emblazoned on the windshield. My question was simply "what exactly does that mean?", since the dealer is a Hyundai dealer and the vehicle I was looking at was a LEXUS. Actually, I'm still curious, but I would not do business with an entity that is not honest and straight forward enough to answer simple questions. If they are not interested in a buyer who is not local, they really should not advertise on CARS nationally.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Jay, we are sorry to hear about your experience and can assure you any miscommunication was not intentional. We hope to gain the opportunity to sincerely make it up to you. Please feel free to reach out to me personally. Sincerely, RJ Herr | COO | rjherr74@yahoo.com


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  • grest
    June 9, 2017

    Did a great job I will definitely be returning soon and for all future purchases. I very much appreciate the friendly and fast service. Great grou...

    Butler Hyundai

    Hi Richard! Thank you so much for the opportunity to earn your trust as well as your business! We appreciate you more than we can say! We hope you...


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    Did a great job I will definitely be returning soon and for all future purchases. I very much appreciate the friendly and fast service. Great group of individuals at Butler Hyundai.

    Does recommend this dealer
    Butler Hyundai

    Hi Richard! Thank you so much for the opportunity to earn your trust as well as your business! We appreciate you more than we can say! We hope you enjoyed your visit and please let us know if we can be of any help! Have a great day!! Best Regards, RJ Herr , COO , rjherr74@yahoo.com


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  • Teresa KMorphew
    June 3, 2017

    Cathy P. Most helpful and courteous. Auto is wonderful. Will return next year, to get another vehicle, for my wife. Butler Hyundai is a great expe...

    Butler Hyundai

    Thank you so much for this amazing review! I am glad to hear Cathy was able to help you get into a new vehicle and offer a great experience! It's ...


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    Cathy P. Most helpful and courteous. Auto is wonderful. Will return next year, to get another vehicle, for my wife. Butler Hyundai is a great experience.

    Does recommend this dealer
    Butler Hyundai

    Thank you so much for this amazing review! I am glad to hear Cathy was able to help you get into a new vehicle and offer a great experience! It's great to know that you were pleased with your visit. We can't wait to work with you again. Best Regards, RJ Herr , COO , rjherr74@yahoo.com


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  • Great dealership
    June 3, 2017

    I will go back to this dealership because they are friendly and do a great job! Finance guy was really good also....not to pushy

    Butler Hyundai

    Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Butler Hyundai. Congratulatio...


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    I will go back to this dealership because they are friendly and do a great job! Finance guy was really good also....not to pushy

    Does recommend this dealer
    Butler Hyundai

    Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Butler Hyundai. Congratulations on your new car! We look forward to seeing you back again in the future! Happy driving. Best Regards, RJ Herr , COO , rjherr74@yahoo.com


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  • Happy customer
    May 19, 2017

    Great service and very timely. I hate waiting around. They were very prompt and efficient. The lady who helped (can't remember her name) was very ...

    Butler Hyundai

    Thank you for taking the time to write this great review, Terry! I am pleased to hear that our sales team was able to provide a prompt and efficie...


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    Great service and very timely. I hate waiting around. They were very prompt and efficient. The lady who helped (can't remember her name) was very informative and helpful.

    Does recommend this dealer
    Butler Hyundai

    Thank you for taking the time to write this great review, Terry! I am pleased to hear that our sales team was able to provide a prompt and efficient car buying experience. Congratulations on your new car! Hope you have a safe and enjoyable ride ahead! Sincerely, RJ Herr , COO , rjherr74@yahoo.com


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  • Steve Larson is a pig
    May 8, 2017

    Steve larson was staring at my wifes breasts the whole time we were talking to him about cars. He literally lost his train of thought multiple tim...


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    Steve larson was staring at my wifes breasts the whole time we were talking to him about cars. He literally lost his train of thought multiple times while he was speaking with us. My wife told me she felt very uncomfortable and i asked if we could talk to another person and then this guy took offense to it. He is a disgusting pig and is lucky we are classy people. Our time spent in this establishment with him was the worst car dealership experience of my life

    Does not recommend this dealer

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  • GREAT
    May 6, 2017

    CATHY PIMLEY IS THE MAIL REASON I BOUGHT THE CAR. I WANTED A LESSER CAR AND SHE UPSOLD ME TO THE G80. WHAT A SALES LADY!

    Butler Hyundai

    Hi Joe, thank you so much for this amazing review! We are glad to hear Cathy was able to help you get into a new G80 and offer a great experience!...


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    CATHY PIMLEY IS THE MAIL REASON I BOUGHT THE CAR. I WANTED A LESSER CAR AND SHE UPSOLD ME TO THE G80. WHAT A SALES LADY!

    Does recommend this dealer
    Butler Hyundai

    Hi Joe, thank you so much for this amazing review! We are glad to hear Cathy was able to help you get into a new G80 and offer a great experience! We look forward to helping you again in the future. Sincerely, RJ Herr , COO , rjherr74@yahoo.com


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