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Keffer Mazda

(2,305 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 14 awards
2021 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 960-9903 (888) 960-9903
Used (866) 526-9780 (866) 526-9780
Service (704) 464-4519 (704) 464-4519

Reviews

(2,305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Mazda from DealerRater.

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He made things simple and we got exactly what we needed.

He made things simple and we got exactly what we needed.and wanted. It was great!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This is our 3rd Family Car we have bought with Keffer

This is our 3rd Family Car we have bought with Keffer Mazda and couldn't be any happier. Katt is an amazing and very knowledgeable sales rep and certaily knew her Mazda's in and out helping to make this purchase quick, easy, and smooth. Very much look forward to the next car purchase here with Keffer in a few years for the kiddos. P.S. - Also a quick shoutout to Demario Hutchings...who initianlly made this all possible!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Katt was great to deal with.

Katt was great to deal with. Very attentive to questions/concerns, and informative before/during/after test drive. Very straightforward and convenient sales process, and attention after the sale has been very satisfactory. Overall had a very positive experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was well taken care of.

I was well taken care of. I would recommend this dealership because the car was exactly what they represented on your website.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This was a very refreshing experience.

This was a very refreshing experience. I had made an appointment to go to Keffer for Saturday January 25. However, in the intervening time, I found and made a deal completly online with another dealer. So, I sent an email thanking them for their time, but cancelling the appointment. I received a text on Friday from Josh Tilley, New Car Manager, asking if they could try to beat the offer that the other dealer had provided. I texted Josh back the details, and a few minutes later I heard back from Nick Defelice, General Manager, stating he could beat that deal and to come on down. Now, I have bought quite a few cars, so I took that statement with a healthy dose of cynicism. But I had to be in the area of the dealer that night anyway, so I stopped in. I was pleasantly greeted by Daemion, who got me set up with Jordan. Jordan told me that the car was already in detail... I said whoa, we haven't made a deal yet. So we went inside, and while the price they were giving me was lower, the payments weren't lining up. Jordan went back and worked with Josh, and then all three of us sat down and hashed out the details. In the end, I got the deal I was looking for and Nick was true to his word - they did beat the deal. I even walked away with more than I was looking for! I then met with Phil to sign the papers and finish the finance side of things. Phil was personable and professional, and we were done in no time. The car still had some work to do in detailing, so I said I would come back to pick it up the next morning. The entire process, from the time Daemion greeted me until I walked out the door, was just over an hour... Well, I went in today to finish up, pay my down payment and take delivery. I was expecting to be there for about an hour or so... I was in and out in 10 minutes. Phil took my payment and had me sign a few papers, while at the same time Jordan was putting the temp tag on my car. I shook hands with Phil, shook hands with Josh, and was out the door. Jordan showed me the features of the car and set me up with the Mazda Connected Services, and that was that. I don't usually come online and write "good" reviews. Much like everyone else, I'm very quick to go and write one when something is bad, but don't take the time when it's great. I wanted to be sure to leave a review in this case because I had no expectations of them actually matching the deal, much less beating it. Add to that it was one of the fastest and most pleasant car buying experiences I've ever had. I would highly recommend Keffer Mazda to anyone in the market for a new car in the Greater Charlotte/Lake Norman area. Everyone I interacted with was personable and very easy to work with, and I'm glad I took the time to go down and see what they had to offer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Came in for an oil change!

Came in for an oil change! Thanks to Daniel I went home with a 2025 CX-5 Premium Turbo. He was awesome. I never once felt pressured. It was my best car buying experience ever!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Daniel is an amazing salesman.

Daniel is an amazing salesman. Friendly, personable and wasted no time. He asked me what I was looking for, brought a vehicle for me to test drive, took a few notes and the deal was done. I couldn’t be happier with his quality of service, Keffer Mazda or my new car. I would recommend Daniel to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

I think Keffer Mazda is a good dealership and the people

I think Keffer Mazda is a good dealership and the people that I dealt with were knowledgeable and honest. One of the better experiences I have had buying a car (although it was different not having to deal with the games and xx). Still spent quite a bit of time there but it was well worth it in the end! I had an appointment and met with Daniel and Brandon. Daniel was very knowledgeable about the different trims and cars in general. He had all the answers and was very honest even about some of the sarcastic questions I had. I must say I enjoyed my experience and the help I received from Daniel Dewalt - He needs a raise or an increased commission. He had already sold a car and my appointment was at 11 AM. Can't beat that! Brandon was shadowing Daniel and was with us the whole time too. He did have info. about the Mazda's and was also very helpful. He had a pleasant disposition as did Daniel. I have to say that was one of the better experiences I had buying a car (and I've bought many), in fact almost enjoyable! Josh, the manager, seemed sincere and helpful as well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Daemon very honest and respectable salesman a real asset

Daemon very honest and respectable salesman a real asset to Keffer Madza work with us all the way thank you in helping me . Johnny

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Daemon did an awesome job, and made the whole experience

Daemon did an awesome job, and made the whole experience easy and pain free. He was respectful, patient and available, would recommend anyone looking for a new Mazda.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.