Reviews
What! They vacuum too! I love this place. From the...
What! They vacuum too! I love this place. From the guys and gals who check us in the to the guys who vacuum, they are all very pleasant to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know of your experience. Vacuuming is very important too for sure. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.
Everything west very went well. No complaints Not to...
Everything west very went well. No complaints Not to much to add. Only added this last little bit was to satisfy the computer sending this message
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable.
Labor charge of $480 seems excessive compared to the 1 to...
Labor charge of $480 seems excessive compared to the 1 to 1 1/4 hours repair required. Service Rep should provide a breakdown of parts and labor when quoting repair cost.
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback and we will share this with our team.
I have been very happy with my relationship ,bought this...
I have been very happy with my relationship ,bought this car from your dealership an have had only your Service Center to service my car. I haven't had to go deep pocket ,I'm happy Thank You .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the perfect star rating. We really appreciate you coming in to see us.
I wasn't even sure what I was looking for, but Mike was...
I wasn't even sure what I was looking for, but Mike was patient, asked all the right questions, and helped me get the car I always wanted. Then the finance team worked their magic to get me the right loan for my needs. All around awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so honored to have you as a valued customer! Thank you for the great rating.
They were very easy to deal with from Kirstie who started...
They were very easy to deal with from Kirstie who started the process by texting and emailing, to Shelby my sales consultant to Joe Shepard who went over the financing with me. Shelby was also very helpful in going over the functions of the car. I was happy with the deal and love the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
Lou Fusz Kia has the best service department!! When I...
Lou Fusz Kia has the best service department!! When I arrived at my schedule time, Zack met me at my car! He welcomed me and escorted me too the service desk! He explained everything too me! Within 1 minute my car was being drove too the service garage! Zack loop then escorted me too the waiting area! 30 minutes later Zack came and told me a update!! Wow! Shortly he says all done! I had the paperwork And he escorted me too my car!!! Great Job! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.
I was so pleased with everything, I sent my mom in the...
I was so pleased with everything, I sent my mom in the following week to lease a new vehicle. I love my Kia Sportage & the warranty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!
Excellent service. Sales staff is very nice and try to do...
Excellent service. Sales staff is very nice and try to do whatever they can to make your experience good. Customer service very good also. Thumbs up!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!
Friendly and helpful staff that quickly and efficiently...
Friendly and helpful staff that quickly and efficiently serviced my car. The young woman that greeted me when I arrived was friendly, quickly explaining how the process works.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.