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Mercedes-Benz of Laguna Niguel / smart center of Laguna Niguel

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 7:00 AM

Mercedes-Benz of Laguna Niguel / smart center of Laguna Niguel Hours

Sales

Monday

8:00 AM - 9:00 PM

Tuesday

8:00 AM - 9:00 PM

Wednesday

8:00 AM - 9:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 AM

Wednesday

7:00 AM - 7:00 AM

Thursday

7:00 AM - 7:00 AM

Friday

7:00 AM - 7:00 AM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2000

At Mercedes-Benz of Laguna Niguel, we put our guests first, because we believe the experience of buying a Mercedes-Benz

...

should be as exceptional as driving one. As you are welcomed into our world-class dealership, every guest is invited to explore 22 acres filled with one of the largest inventories in all Southern California. Every guest is provided exceptional perks, including complimentary car washes, zero-wait service and access to over 200 Mercedes-Benz loaner vehicles. And most importantly, every guest is treated like family.

"Five Star Service at One Star Drive."

Service

Wheel Balance

$109.95 and up*

Tire Rotation

$49.95 and up*

Check Engine Light Diagnosis

$188 and up*

Wheel Alignment (RWD)

$149.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1213 lifetime reviews. Includes reviews of Mercedes-Benz of Laguna Niguel / smart center of Laguna Niguel from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 17, 2019

    Kevin did a Good job following thru and making sure everything was Done Friendly efficient Have a good day and thanks for your help Mb

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Marlowe

    Loyalty Manager

    (5.0) 19 reviews

  • 5.0 out of 5
    October 17, 2019

    We have bought numerous vehicles over the years and our experience at Laguna Niguel was truly awesome. From the moment we walked in until we left, the... customer service provided was excellent.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kosta Spektor

    Sales Representative

    (5.0) 70 reviews

    Mike Ball

    New Vehicle Sales Manager

    (4.9) 32 reviews

  • November 2, 2017

    If you are looking for a new car but don't think a Classy Mercedes is in your budget ? Well think again.....Go to Mercedes-Benz of Laguna Niguel and ask... for Tim Rhine. Tell him I highly recommended him and want the same experience he gave me and my wife. He is very knowledgeable, kind, caring, understanding and most of all works his butt off to get you the best deal possible. No pressure, no up sell and no stress. He will give you water, coffee or hot chocolate for your kids. Great touch! Mercedes North America should use this dealership as a roll model for future locations. Thanks again for your service and help. You have a customer for life the next time we need a new car. Regards, Claus Family

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2019

    Thank you to Ray for outstanding service during the decision making and purchase of my certified pre-owned MB. Trust him with your search. And purchase.... A true professional. Victoria Vandenberg

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ray Hashemi

    Internet Sales Manager

    (5.0) 54 reviews

  • 5.0 out of 5
    October 13, 2019

    There is no better shopping experience than that provided by Ray Chu at Mercedes-Benz of Laguna Niguel. Ray was so easy going and helpful in the process... of buying my car. He was thorough and made sure I was comfortable with the sale. These days, you don't get that kind of a straight-shooter--most dealerships make you feel like it is an orchestrated show. I highly recommend Ray to meet your needs and keep your best interest at heart!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 13, 2019

    There is no better shopping experience than that provided by Ray Chu at Mercedes-Benz of Laguna Niguel. Ray was so easy going and helpful in the process... of buying my car. He was thorough and made sure I was comfortable with the sale. These days, you don't get that kind of a straight-shooter--most dealerships make you feel like it is an orchestrated show. I highly recommend Ray to meet your needs and keep your best interest at heart!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2019

    I just leased a masterpiece of a vehicle 2.0 L in-line four turbo engine 9G Tronic speed automatic transmission for 4MATIC ALL WHEEL DRIVE, and the best... part is the color, Emerald Green Metallic, OMG -it is beautiful. So happy with the purchase at Mercedes-Benz Laguna hills and a outstanding experience with my, sales consultant Ray Chu. l Thank You

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2019

    Excellent experience purchasing a lease for a 2020 GLE450. Our sales rep, Andrei, was easy to work with and made the experience an efficient one. I would... recommend MB of Laguna Niguel to others as they are willing to work with the numbers to make a great deal.

    Not Applicable
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    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2019

    We had a great experience working with Bernie Mendez, internet sales person at Mercedes-Benz of Laguna Niguel. Bernie took time letting us test drove... a number of MBZ models to ensure that we would be happy with our choice. He also worked hard to find us the car with both external and internal colors that we want. Most importantly, Bernie worked out a good deal for us. In the end, we got the MBZ that we like at a fair price.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bernie Mendez

    Internet Sales Manager

    (4.9) 126 reviews

  • 5.0 out of 5
    September 30, 2019

    I went into the Mercedes dealership in Laguna Niguel and Bernie assisted and took care of me. I went in thinking I was going to get a completely different... used car but they had so many different options and price points that fit my needs, I ended up going with a newer one. The whole process was quick, easy and efficient. I will definitely recommend Bernie to anyone if they are interested in purchasing a Mercedes. They all were outstanding!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bernie Mendez

    Internet Sales Manager

    (4.9) 126 reviews

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