Mercedes-Benz of Laguna Niguel / smart center of Laguna Niguel

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Reviews

Average Ratings

4.9
873 lifetime reviews. Includes reviews of Mercedes-Benz of Laguna Niguel / smart center of Laguna Niguel from DealerRater.com
  • Wonderful, no stress pleasant experience at MBZLN

    I just purchased a car at MBZLN and could not be happier. My salesman, Ho Yi did an excellent job helping me find the perfect car and was a treme...

    Dealer Response

    Hi Karen, Thank you for sharing your feedback on your recent visit. I'm so pleased to hear that Ho Yi took excellent care of you during your visit...


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    I just purchased a car at MBZLN and could not be happier. My salesman, Ho Yi did an excellent job helping me find the perfect car and was a tremendous help from the initial test drive to financing and post purchase! I would without reservation recommend MBZ of Laguna Niguel.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Karen, Thank you for sharing your feedback on your recent visit. I'm so pleased to hear that Ho Yi took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Mercedes Benz 350 SUV sold by Ben Hirshman

    Fantastic customer experience. We were looking to either lease a new Mercedes SUV of purchase a pre-owned (2-4 years old), certified SUV. Ben fo...

    Dealer Response

    Hi Jack, Thank you for taking the time to share your feedback. I'm so pleased to hear that Ben took excellent care of you during your recent visit...


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    Fantastic customer experience. We were looking to either lease a new Mercedes SUV of purchase a pre-owned (2-4 years old), certified SUV. Ben focussed right in on the product that was perfect for us. The whole experience was fun and pleasant. I plan to purchase all future vehicles from Laguna Niguel Mercedes Benz.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Jack, Thank you for taking the time to share your feedback. I'm so pleased to hear that Ben took excellent care of you during your recent visit. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Laguna Niguel is the Bomb!
    May 15, 2017

    I walked in to just look at a car and was greeted by Ho Yi. He was friendly, helpful and low key. As I thanked him and was leaving he asked if he ...

    Mercedes-Benz of Laguna Niguel

    Thank you for taking the time to share your feedback! I'm so pleased to hear that Ho Yi took excellent care of you throughout your experience. If ...


    Show Full Review

    I walked in to just look at a car and was greeted by Ho Yi. He was friendly, helpful and low key. As I thanked him and was leaving he asked if he could give me a quote. He took only 5 minutes of my time, handed me a quote and I left. I compared it to some other dealers and was pleasantly surprised he gave me the best quote without haggling or going back and forth to his manager. I wasn't ready to buy, but with such a great quote and service , I went back the next day and bought the car. It was a nice easy experience. Highly recommend Ho and Mercedes Benz of Laguna Niguel.

    Does recommend this dealer
    Mercedes-Benz of Laguna Niguel

    Thank you for taking the time to share your feedback! I'm so pleased to hear that Ho Yi took excellent care of you throughout your experience. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager


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  • Awesome service

    I walked in to just look at a car and was greeted by Ho Yi. He was friendly, helpful and low key. As I thanked him and was leaving he asked if he ...


    Show Full Review

    I walked in to just look at a car and was greeted by Ho Yi. He was friendly, helpful and low key. As I thanked him and was leaving he asked if he could give me a quote. He took only 5 minutes of my time, handed me a quote and I left. I compared it to some other dealers and was pleasantly surprised he gave me the best quote without haggling or going back and forth to his manager. I wasn't ready to buy, but with such a great quote and service , I went back the next day and bought the car. It was a nice easy experience. Highly recommend Ho and Mercedes Benz of Laguna Niguel.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Leased a new car from Mercedes Benz of Laguna Nigu

    I walked in to just look at a car and was greeted by Ho Yi. He was friendly, helpful and low key. As I thanked him and was leaving he asked if he ...

    Dealer Response

    Hi Mishele, Once again, thank you for rating and reviewing your visit. I'm so pleased to hear that Ho Yi delivered a 5-star experience. If any que...


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    I walked in to just look at a car and was greeted by Ho Yi. He was friendly, helpful and low key. As I thanked him and was leaving he asked if he could give me a quote. He took only 5 minutes of my time, handed me a quote and I left. I compared it to some other dealers and was pleasantly surprised he gave me the best quote without haggling or going back and forth to his manager. I wasn't ready to buy, but with such a great quote and service , I went back the next day and bought the car. It was a nice easy experience. Highly recommend Ho and Mercedes Benz of Laguna Niguel.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mishele, Once again, thank you for rating and reviewing your visit. I'm so pleased to hear that Ho Yi delivered a 5-star experience. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Outstanding experience.
    May 14, 2017

    Bernie Mendez actually made purchasing a new car an enjoyable experience ! He was very helpful, very knowledgeable about the car, and everything w...

    Mercedes-Benz of Laguna Niguel

    Thank you so much for sharing your feedback. I'm very pleased to hear that Bernie and Adam provided you with an excellent experience! If any quest...


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    Bernie Mendez actually made purchasing a new car an enjoyable experience ! He was very helpful, very knowledgeable about the car, and everything went very smoothly. After we finished our negotiations we then met with Adam Pestritto, the Finance Mgr., who was also very thorough and professional, but had a wonderful sense of humor. Between Bernie and Adam, it was a very entertaining day ! Both gentlemen were very professional, and knowledgeable, but also made it very enjoyable to buy a new car. I drove off the lot a very happy new Mercedes owner !

    Does recommend this dealer
    Mercedes-Benz of Laguna Niguel

    Thank you so much for sharing your feedback. I'm very pleased to hear that Bernie and Adam provided you with an excellent experience! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager


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  • Mrs. Zuo

    We purchased a 2016 splinter . No stress pleasant experience. Mario Garcia was wonderful and knowledgeable.

    Dealer Response

    Hi Jenny, Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a great overall experience working with Mario....


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    We purchased a 2016 splinter . No stress pleasant experience. Mario Garcia was wonderful and knowledgeable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jenny, Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a great overall experience working with Mario. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • They make purchasing a Mercedes-Benz effortless
    May 11, 2017

    I unexpectedly had to buy another car last week. At the suggestion of my mechanic, I contacted Pat Bolter at Mercedes-Benz of Laguna Niguel and I...

    Mercedes-Benz of Laguna Niguel

    Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a great experience working with Tim and that you found t...


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    I unexpectedly had to buy another car last week. At the suggestion of my mechanic, I contacted Pat Bolter at Mercedes-Benz of Laguna Niguel and I am so happy I did. Pat put me in touch with Tim Rhine who found the perfect car for me at a great price. Tim may is very knowledgeable and friendly. He made the whole process very enjoyable and stress free. I would highly recommend anyone who is thinking about buying a Mercedes-Benz either new or used to contact the nice people at Mercedes-Benz of Laguna Niguel

    Does recommend this dealer
    Mercedes-Benz of Laguna Niguel

    Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a great experience working with Tim and that you found the perfect vehicle for your needs! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager


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  • GLE 350
    May 5, 2017

    We are from san diego . TARCY AND JOY . THAY ARE BEST DEALER .RAY , HE IS BEST ONE. . thank you so much . Ray.. I will be back for GLS 450....

    Mercedes-Benz of Laguna Niguel

    Hi Tarcy and Joy, Thank you for taking the time to share your feedback and thank you for making the drive to come see us. I'm so pleased to hear...


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    We are from san diego . TARCY AND JOY . THAY ARE BEST DEALER .RAY , HE IS BEST ONE. . thank you so much . Ray.. I will be back for GLS 450. THANK YOU SO MUCH.

    Does recommend this dealer
    Mercedes-Benz of Laguna Niguel

    Hi Tarcy and Joy, Thank you for taking the time to share your feedback and thank you for making the drive to come see us. I'm so pleased to hear that Ray took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager


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  • GREAT PLACE TO BUY MERCEDES BENZ AT LAGUNA NIGUEL!!!!
    May 3, 2017

    Great dealership to go purchase a Mercedes Benz of your choice. My outstanding Mercedes Sales Rep, Ho Yi, was very friendly and listen to what we ...

    Mercedes-Benz of Laguna Niguel

    Thank you so much for taking the time to rate and review your experience. I'm so pleased to hear that Ho Yi took excellent care of you and your wi...


    Show Full Review

    Great dealership to go purchase a Mercedes Benz of your choice. My outstanding Mercedes Sales Rep, Ho Yi, was very friendly and listen to what we are looking for. He wasn't an used car sales person. He wasn't pushing for a sale but earning the trust and making us feel so comfortable so he can focus on your needs. He showed us a lot of respect and professionalism. My wife & I made a friend where I will go back to purchase another Mercedes in the future. Thank you very much Ho for your outstanding service to me and my wife. OUTSTANDING JOB!!!

    Does recommend this dealer
    Mercedes-Benz of Laguna Niguel

    Thank you so much for taking the time to rate and review your experience. I'm so pleased to hear that Ho Yi took excellent care of you and your wife throughout your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager


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