New 888-580-7641 Dealer Website
Used 888-525-9516 Email Dealer
Service 877-817-0236

Thank you. Your email has been sent to the dealer.

Reviews

2.8
Average based on 13 reviews.
  • Salesmenship

    I arrived at the dealership and made it through the entirety of 2 of the lots and one of the show floors without finding a single working salesmen...


    Show Full Review

    I arrived at the dealership and made it through the entirety of 2 of the lots and one of the show floors without finding a single working salesmen. When I went to the office they pulled the closest guy who was not even finished his training to help has apposed to actually dealing with it themselves. When they realized that that was not going to work they finally sent out someone more "experienced" who tried to sell the car for sticker price well over $1000 from the online price without even speaking of anything else to do with the car I was looking at.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • useless

    The whole service department should be replaced Found another dealer. Will nvr go back to these arrogant incompetent convicts


    Show Full Review

    The whole service department should be replaced Found another dealer. Will nvr go back to these arrogant incompetent convicts

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Service Department/Unnecessary Repairs

    This is about a new vehicle-not used-purchased from another dealership and serviced at Sherwood. Several mechanical problems and recall notices ha...


    Show Full Review

    This is about a new vehicle-not used-purchased from another dealership and serviced at Sherwood. Several mechanical problems and recall notices had us going in for repairs on a 2013 truck. We spent a lot of time going back and forth to the Service department. When we picked up the vehicle after the last recall repair for an airbag issue, the airbag light came on on the way home. We called immediately and were told to bring in the vehicle when we could. When we dropped the vehicle off the last time, we were told that the warranty was up so we had to pay the deductible (on our extended warranty) for the repairs. The repairs they claim we needed- a new airbag and sensor. In addition they wanted to charge us over $400 for spark plugs that they claimed needed to be replaced. We told them to stop and that we were picking up the vehicle. When I got there, I was told that they had done an oil change-which we did not ask for. Then they tried to prove that we needed the spark plugs. We took our vehicle to another dealership. The vehicle is a 2013-the spark plugs do not need to be replaced for another 35,000 miles and the diagnostic report shows that there is nothing wrong with the airbag.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since April 2011