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Reviews

Average Ratings

4.9
1426 lifetime reviews.
  • Great car purchasing experience

    All interactions with employees at the dealership were pleasurable. We had an e-quote before we arrived at the dealership and the quote price rema...

    Dealer Response

    Jeffrey, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspe...


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    All interactions with employees at the dealership were pleasurable. We had an e-quote before we arrived at the dealership and the quote price remained consistent throughout our transaction without any confusion about what would be included in what we were receiving. We enjoyed purchasing this car at the dealership so much that we are already considering returning there in several months for another purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jeffrey, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our sales team was able to gain your trust in our business. We look forward to your future visits at Stevens Creek Subaru. Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com


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  • Good in person service, Long Phone Wait

    Troy made every effort to make things work well and communicate what was happening and when. The shop is overcrowded due to so many cars in the a...


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    Troy made every effort to make things work well and communicate what was happening and when. The shop is overcrowded due to so many cars in the area.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New car purchase

    Shane was the best person that we have ever worked with at a dealership. It was a very positive experience.


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    Shane was the best person that we have ever worked with at a dealership. It was a very positive experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service managers are excellent

    Troy was very thorough and knowledgable. However, some of the lesser experienced service technicians need to follow his lead and work on being mor...


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    Troy was very thorough and knowledgable. However, some of the lesser experienced service technicians need to follow his lead and work on being more accurate.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fast and Friendly!

    Fast, friendly and knowledgable service!! Troy is great! We took our Forester in for service and it was done before time estimated. Everyone w...


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    Fast, friendly and knowledgable service!! Troy is great! We took our Forester in for service and it was done before time estimated. Everyone was very friendly and helpful!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service.

    Great customer service. Service Advisor was great. His concern for me was outstanding. Just hated the wait for my car to be serviced.


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    Great customer service. Service Advisor was great. His concern for me was outstanding. Just hated the wait for my car to be serviced.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    We appreciated that our service rep Jonathan conveyed our options quickly and succinctly in an easy-to-understand manner. He also accurately predi...


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    We appreciated that our service rep Jonathan conveyed our options quickly and succinctly in an easy-to-understand manner. He also accurately predicted how long it would take to perform the service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service

    The salesperson was attentive to our questions and needs. I woukd definitely recommend this dealership to my friends. We are very happy with the c...


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    The salesperson was attentive to our questions and needs. I woukd definitely recommend this dealership to my friends. We are very happy with the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service

    All the service visits I have made have been prompt and on time. So far everything (except the sales experience) has been excellent with no issues.


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    All the service visits I have made have been prompt and on time. So far everything (except the sales experience) has been excellent with no issues.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very flexible

    I had requested service on a really short schedule. My service advisor was able to accommodate my request. I really appreciated that.


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    I had requested service on a really short schedule. My service advisor was able to accommodate my request. I really appreciated that.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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