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Reviews

Average Ratings

4.4
373 lifetime reviews. Includes reviews of Joe Rizza Acura from DealerRater.com
  • Best Car Buying Experience Ever

    This was my best car buying experience ever. Gerard Dumas greeted me when I cam in and answered all my questions, accompanied me on the test drive...

    Dealer Response

    Thanks so much for this great review, Jim. We try to create a friendly and professional experience for all of our customers. The fact that you go ...


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    This was my best car buying experience ever. Gerard Dumas greeted me when I cam in and answered all my questions, accompanied me on the test drive and walked the lot as we looked at color option. He never pressured me for a sale, asked when I wanted to buy. He simply provide information. When I asked for a price he found the GM - Pat Dazzo and gave me a great starting price. Once we agreed on specifics, they found acquired the vehicle with the options color I wanted within 24 hours and closed the deal. Pat and Gerard could not have been more professional and helpful. After the sales Gerard called to made sure everything was going well with the car. Fantastic experience overall.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for this great review, Jim. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you have any further needs, do not hesitate to come back in for a visit. Julie Leblanc, JLEBLANC@RIZZACARS.COM


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  • Great Service and met my time requirements
    May 4, 2017

    I was able to bring my car in when I wanted to and it was taken care of immediately. The service personnel were very helpful and knowledgeable.

    Joe Rizza Acura

    Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automot...


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    I was able to bring my car in when I wanted to and it was taken care of immediately. The service personnel were very helpful and knowledgeable.

    Does recommend this dealer
    Came in for service or repair
    Joe Rizza Acura

    Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com


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  • Quality and service done right.
    April 28, 2017

    My experience with the service department at Joe Rizza Acura was met with both professionalism and kindness from the staff. My car was towed their...

    Joe Rizza Acura

    We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that you experienced our s...


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    My experience with the service department at Joe Rizza Acura was met with both professionalism and kindness from the staff. My car was towed their late in the afternoon for a broken ball joint and drive axle and the work was done the next day.

    Does recommend this dealer
    Came in for service or repair
    Joe Rizza Acura

    We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that you experienced our staffs professionalism and kindness during your visit at Joe Rizza Acura! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Warm regards, Rawan Altaher - raltaher@rizzacars.com


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  • Great Service also, Washed & Waxed my Car
    April 18, 2017

    So often you hear about how car repair places even dealerships try to sell unnecessary services. I can honestly say that I have never had that exp...

    Joe Rizza Acura

    I would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Joe Rizza Acu...


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    So often you hear about how car repair places even dealerships try to sell unnecessary services. I can honestly say that I have never had that experience with Rizza Acura. I greatly appreciated the care and time that was taken to listen and explain my service options.

    Does recommend this dealer
    Came in for service or repair
    Joe Rizza Acura

    I would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Joe Rizza Acura was able to provide you with a positive experience during your visit! We look forward to seeing you for your next service appointment! Best, Rawan Altaher - raltaher@rizzacars.com


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  • Exceptional care and service
    April 13, 2017

    Thank you for my service on 4/11/17. I needed a new battery along with several maintenance repairs. Charlotte handled explaining all the informa...

    Joe Rizza Acura

    Thank you for your kind words. I am very happy to hear that Charlotte was so informative during your visit to our dealership, and that she gave yo...


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    Thank you for my service on 4/11/17. I needed a new battery along with several maintenance repairs. Charlotte handled explaining all the information to me very well. You are truly very professional with all service issues ..thanks again.

    Does recommend this dealer
    Came in for service or repair
    Joe Rizza Acura

    Thank you for your kind words. I am very happy to hear that Charlotte was so informative during your visit to our dealership, and that she gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Best regards, Rawan Altaher - raltaher@rizzacars.com


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  • Excellent service!
    April 2, 2017

    Excellent service, very polite and helpfull to customers. Convenient waiting room. Very good selection of accessories in the parts department. Al...

    Joe Rizza Acura

    We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as we...


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    Excellent service, very polite and helpfull to customers. Convenient waiting room. Very good selection of accessories in the parts department. Also I have used the loaner service.

    Does recommend this dealer
    Came in for service or repair
    Joe Rizza Acura

    We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as polite and helpful service to our guests. Please come see us for any future needs! Thanks again. Warm regards, Rawan Altaher - raltaher@rizzacars.com


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  • Sales staff
    March 29, 2017

    I have purchased two cars from your Acura dealership in Orland Park and the sales lady was Debise Maniakouras. Not only was she kind and consider...

    Joe Rizza Acura

    We cannot thank you enough for your wonderful review and for your referrals! Denise is the asset to Joe Rizza Acura, and it is encouraging to hear...


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    I have purchased two cars from your Acura dealership in Orland Park and the sales lady was Debise Maniakouras. Not only was she kind and considerate of my needs, she was knowledgeable of the automobiles. I make it a point to see her when I come in for service. In fact, I have alerted her to the fact that I will be in the market for another Acura within a matter of months. I have also referred friends to ask for her when purchasing a car at your dealership. You have a jewel on your staff.

    Does recommend this dealer
    Joe Rizza Acura

    We cannot thank you enough for your wonderful review and for your referrals! Denise is the asset to Joe Rizza Acura, and it is encouraging to hear she impressed you by delivering our trademark service. I am sincerely grateful for your loyalty and we look forward to working with you again! Warm regards, Rawan Altaher - raltaher@rizzacars.com


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  • Wow! Great experience
    March 19, 2017

    I worked with Denise Maniakouras and Pat Dazzo on the purchase of my MDX. Denise was very professional, informative and courteous. She gave me opt...

    Joe Rizza Acura

    Thank you for your amazing feedback and recommendation. I am very pleased to hear our professionalism and honesty has earned your business. Our hi...


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    I worked with Denise Maniakouras and Pat Dazzo on the purchase of my MDX. Denise was very professional, informative and courteous. She gave me options and info, and helped me make the decision that was right for me. I appreciated not feeling pressured and informed about the purchase I was making. I highly recommend purchasing from Joe Rizza for their professionalism and honesty!

    Does recommend this dealer
    Joe Rizza Acura

    Thank you for your amazing feedback and recommendation. I am very pleased to hear our professionalism and honesty has earned your business. Our highest priority is satisfying our guests and I am delighted to know that Denise was very professional, informative, and courteous during your purchase. Once again, we appreciate your business and I'll be certain to share your compliments with Denise, Pat and the rest of the staff. Warm regards, Rawan Altaher - raltaher@rizzacars.com


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  • Excellent and knowledgeable Sales Company
    March 4, 2017

    Pat Dazzo was my first contact via telephone. I told him I was very interested in the Acura RDX and he quoted a price that I found hard to refuse....

    Joe Rizza Acura

    Thank you for sharing your experience with us, Jeanne! We work incredibly hard to exemplify our commitment to customer care and I¿¿¿m glad to hear...


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    Pat Dazzo was my first contact via telephone. I told him I was very interested in the Acura RDX and he quoted a price that I found hard to refuse. Pat is very professional and straight forward. The next day I arrived at Acura to test drive the RDS and Gerard Dumas greeted me immediately. Gerard did not apply any pressure to make a purchase and that pleased me not only because I feel that's a Mark of a good sales person but also it demonstrates faith in their product. Gerard explained all the new features on the RDX. I liked the solidness, comfort and drive and it was a nice fit for me. I had other makes and models to test that evening and I returned the following evening to purchase the Acura. Since Gerard was off, Denise Manikouras took over for him as my sales lady. By this time, there was no surprise that I would come in contact with yet another professional. Once again, no pressure applied. Denise too was very knowledgeable and very patient explaining the RDX features as she went though each and every one of them. As I was completing my purchase, Pat Dazzo evaluated my car for a trade-in and I felt more than compensated with his offer. Omar Hammad explained the final paperwork in detail. It isn't just that Acura puts out a great and reliable product, it's the pleasure experiencing a synchronized team working so well together to keep their customers happy. P.S., I can't even complain about the coffee - it's great too.

    Does recommend this dealer
    Joe Rizza Acura

    Thank you for sharing your experience with us, Jeanne! We work incredibly hard to exemplify our commitment to customer care and I¿¿¿m glad to hear that our team did an excellent job in helping with your purchase. Please keep us in mind for your future auto needs as we are always here to assist you. Best, Rawan Altaher - raltaher@rizzacars.com


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  • Rude and disrespectful salesperson
    March 3, 2017

    I purchased a used vehicle from Denise Maniakouras. The vehicle gave me problems from the moment I bought it. I told the salesperson about the ...


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    I purchased a used vehicle from Denise Maniakouras. The vehicle gave me problems from the moment I bought it. I told the salesperson about the problems. When I brought the vehicle in for their service to look at the problems, the salesperson came out and was verbally abusive. I wonder if the owner is aware the salesperson is rude and chasing customers away.

    Does not recommend this dealer

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