Nick Alexander Imports

I have I have owned or leased BMW’s since 1974. I as was in the market for a lease with some very specific targets. They beat my expectations with... ease, class and quality. I found the deal I wanted on their mailer with an almost unbelievable deal. The dealership was spotless, my agent, Manny was exemplary and everyone I met there from the administrative assistant to the Sales manager and Finance manager were all gracious and helpful. I was in and out in about two hours with a better car that I rolled in with paying less per month than on my previous lease. Nice.

The team at Nick Alexander BMW are amazing. I had the pleasure of working with John Won, Sales Manager, Reza Delzendeh, Finance Manager and Jeffrey Manarang,... Service Adviser whom assisted me with my recent lease buyout. The process was very easy, efficient and fast. Great team, I have been working with them for over 8+ years. Highly recommend.

Completing all acquiring details with Kyle Rancourt was very easy and efficient. Kyle handled the process very professionally and efficiently. He even... helped my with some details on my automobile insurance.

Went in not expecting to leave with a different car than what i came with. Happy with the transaction. Jorge didnt rush at all and made sure we were comfortable... with the deal the process the whole time

I recently leased a 2018 X6 for my wife through John Won. This is my second lease. I leased a 2017 440 coupe from him last year. Both times the experience... was great. I called him in advance and when my wife and me arrived he had vehicle waiting for us to test drive. John listens and follow through with his clients. He’s made an experience that can sometimes be a difficult one easy. I would recommend John for your future BMW needs. Thx John.

DON'T BUY OR LEASE ANYTHING FROM THEM. CHECK THEIR RECORD ON RIPOFFREPORT.COM I talked to KYLE RANCOURT , walked in asking about leasing an Ex... demo 4 series with 9k miles on it, which they offered to me at the same price of a brand new one (which per se, is already ridiculous). I made my offer, which was not accepted, i get offered a different car that i didn't ask for, i walked out. So far nothing to worry about, i'll look elsewhere. Right After that, i start receiving emails saying that my offer for that car could be accepted but i have to go back there in person when the manager is there. I tell them i would have to drive over 20 miles (40 roundtrip) during rush hour for that, so i would have to be sure i don't waste hours of driving and gas for nothing. Kyle assures me he can give me the "crazy" deal i'm looking for. I spend the whole afternoon in my car driving over there, and guess what? I get offered the same car for the same price, nothing different!!! UN-FREAKING-BELIEVABLE. I have had two BMW and never seen anything like this, do yourself a favor and look somewhere else

Nick Alexander BMW fraudulently induced me into leasing a vehicle which was mis-advertised, in violation of CA California Business and Professions Code... § 17200. In furtherance of their deceptive sales practices, Kyle Rancourt violated California Civil Code § 1770 in inducing me to lease a vehicle which he delivered to me incomplete WITH A HOLE IN THE BUMPER. He promised that if I entered into the lease agreement, he would immediately deliver the part needed to fill the hole in the bumper. Kyle Rancourt will WASTE YOUR TIME and SAY WHATEVER HE NEEDS TO SAY TO GET YOU TO BUY OR LEASE A CAR. They have numerous "positive" reviews on Yelp, Google Reviews, and other websites, but are they real? DO YOUR RESEARCH. All I know is I want EVERYONE in the market for a BMW to AVOID Nick Alexander BMW, and avoid having to waste hours of your life. Kyle continued to play games, promising to deliver the missing part. It has been over a month, and the part has still not shown up. I have been driving around with a HOLE IN THE FRONT BUMPER.

Super impressed with Kyle and the Nick Alexander team. It was worth the drive from Irvine to get the 2019 M5 in the color and options I wanted and a fair... deal.

AMAZING SERVICE, AND AMAZING TEAM, I recently lease a new car with Nick Alexander BMW. I had issue receiving my new license plates and stickers in the... mail. I reached out to Reza Delzendeh, Finance Manager whom helped with my previous transactions to see if he could direct me to the right person. Even though this was not part of his responsibility he was very kind enough and took the time to put me in touch with Tammie M. Tortorice, Title & Registration Specialist. She immediately resolved the issue and had my new license plates FedEx to me the same day. AMAZING SERVICE, AND AMAZING TEAM, RECOMMED HIGHLY...

DO NOT DO BUSINESS with this dealership! I was communicating with Jessica (Internet Sales Manager) via e-mail for several days regarding a vehicle they... have on their lot. I sent her down payment and monthly payment that I was looking for and she assured me that they can do it. I asked her sevar times to send a breakdown of the lease terms and she refused claiming that she did want me to go to another dealer. Jessica promissed me that she will give me the deal with terms I sent her. Well, tonight I drove for over an hour to go pick up the car and I was presented with numbers much higher than what we agreed in e-mail. DO NOT TRUST them and DO NOT go to their dealership and waist your time!