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Reviews

4.5
90 lifetime reviews.
  • My first used car purchase!

    I'm retired, and it was time to downsize from my Ford Edge, which I loved, but could no longer afford the price tag on a new one. After reading g...

    Dealer Response

    Ann, we are so glad you had this experience with us! At City Auto, we love hearing that our personnel are able to meet the needs of our customers....


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    I'm retired, and it was time to downsize from my Ford Edge, which I loved, but could no longer afford the price tag on a new one. After reading good reviews about City Auto, I took the plunge and went in to look at small SUV's. I was paired with Trace Wilfong, an absolutely great guy. He spent forever with me, as I tried and talked about several different makes and models. I had been considering a Mitsubishi Outlander, but again, didn't want to buy new. Trace found me a great low mileage Outlander, and truly worked hard to stay within my budget. This place is a hidden gem, and completely changed my perspective on buying used cars. Mr. Wilfong was patient and professional, I never felt pressured to do anything without being completely happy. I highly recommend Trace and City Auto to anyone who's budget conscious, but wants quality service. Ann Wagner, Murfreesboro, Tn

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ann, we are so glad you had this experience with us! At City Auto, we love hearing that our personnel are able to meet the needs of our customers. Hope you enjoy your outlander! Thanks for the review and recommendation.


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  • Second purchase at City Auto

    Found the SUV that we wanted and were allowed to test drive it (even to another dealership for comparison) for a lengthy time that day. The vehicl...

    Dealer Response

    Hi Wainsworth, we love hearing that you had a great experience with us for your SECOND car purchase! Our repeat customers are some of our best cus...


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    Found the SUV that we wanted and were allowed to test drive it (even to another dealership for comparison) for a lengthy time that day. The vehicle was immaculate, drove like a brand new one and was full of gas. The salesman, Mike Sisk - Express Sales, was enjoyable to work with and no high pressure sales tactics. The paperwork to purchase was quick and in order. This was our second vehicle purchase at City Auto and we have been very satisfied thus far.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Wainsworth, we love hearing that you had a great experience with us for your SECOND car purchase! Our repeat customers are some of our best customers. Thank you for choosing to be a part of the City Auto family.


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  • Mike Elliott - GREAT HELP!

    Dealing with City Auto was a VERY pleasant experience! Mike Elliott was our salesman and when we came in, we made it clear we didn't want to spend...

    Dealer Response

    Tamara, we are so glad to hear it! We want all of our customers to feel like a million bucks, even if they aren't spending it. Welcome to the City...


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    Dealing with City Auto was a VERY pleasant experience! Mike Elliott was our salesman and when we came in, we made it clear we didn't want to spend a million dollars. Instead of making us feel like we weren't important to him, Mike went out of his way to find a vehicle that not only met our requirements, it BEYOND exceeded our expectations! It is the nicest vehicle I've ever driven...my Buick Enclave was more than worth the time we spent looking for it!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tamara, we are so glad to hear it! We want all of our customers to feel like a million bucks, even if they aren't spending it. Welcome to the City Auto family, and we hope your Buick continues to please you for years to come.


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