Labadie Buick GMC

We recently purchased our third vehicle from this dealership and have had great luck every time with our salesman, Sammy Coleman! He is honest, kind and very knowledgeable. We trust him to sell us a dependable vehicle at the best price and would never go anywhere else!

RUN!!! DONT WALK away from this shady dealership!!! Made a deal on a truck, negotiated some upgrades and the deal was complete, informed them of my pre-approval through my bank and their crooked salesperson John O'Rourke said, we can beat that, just fill out our form online and then we will take a deposit over the phone. I did just that (immediately) and then John sent me requests for DL, insurance and plate transfer (sent immediately) . After that, did not answer my calls or text to his "personal" phone. I was planning out my day to come pick up my new truck and at the end of the business day, he called me to say that someone else bought it. Did not offer an apology, tried to explain it away like its no big deal... Upon confronting him about heir shady and and un-ethical business practice, he just shrugged it off. Not only did they screw me on the truck i wanted, they had me run my credit for a deal they stole from me. When I asked for his "manager" he had already handed the phone to someone that identified themselves as the manager and then hung up on me. If you want to get screwed, this is the dealer for you!!! Shame on these unscrupulous "business people". Reporting these a** hats anywhere I can so nobody else has to go through this type of scam. Now, I just await their canned response about how they take their customer service seriously and will strive to speak to their crooked salespeople about doing better. These guys just don't care and belong in a different industry. Maybe cleaning toilets would be their speed...

RUN!!! DONT WALK away from this shady dealership!!! Made a deal on a truck, negotiated some upgrades and the deal was complete, informed them of my pre-approval through my bank and their crooked salesperson John O'Rourke said, we can beat that, just fill out our form online and then we will take a deposit over the phone. I did just that (immediately) and then John sent me requests for DL, insurance and plate transfer (sent immediately) . After that, did not answer my calls or text to his "personal" phone. I was planning out my day to come pick up my new truck and at the end of the business day, he called me to say that someone else bought it. Did not offer an apology, tried to explain it away like its no big deal... Upon confronting him about heir shady and and un-ethical business practice, he just shrugged it off. Not only did they screw me on the truck i wanted, they had me run my credit for a deal they stole from me. When I asked for his "manager" he had already handed the phone to someone that identified themselves as the manager and then hung up on me. If you want to get screwed, this is the dealer for you!!! Shame on these unscrupulous "business people". Reporting these a** hats anywhere I can so nobody else has to go through this type of scam. Now, I just await their canned response about how they take their customer service seriously and will strive to speak to their crooked salespeople about doing better. These guys just don't care and belong in a different industry. Maybe cleaning toilets would be their speed...

Josh was very professional and pleasant to work with. He helped us navigate our best options and was very flexible throughout the buying process. I appreciate that everything Josh said he was going to do, he did. Well done Josh.

Terrible Company. Niether the company nor the dealers have any morals or values. They will rip off anyone regardless of age, gender or income. Sold me a car that was supposed to be perfect. 3 days after purchasing car all the caulk started falling off and engine started pouring oil everywhere. Cars pretty much junk now.

Our daughter test drove a 2017 Chevy Trax on Wednesday March 24th 24. Drove very nice asking price was a little above book value but they informed her they had put $4,000 worth of work into car they did reduce price a bit. Brakes and hosing is one of the supposedly jobs done on the car.)She was happy with it so she purchased it. They said they would deliver to her in Mt Pleasant on Friday at noon March 6th. Car was delivered at noon sharp. She immediately went to take it for a ride and the brakes were squealing so bad. She called me and I could hear just how bad they were. By 12:30 she called dealership no answer left a message no return call on Friday. Saturday she drove home to Alpena not realizing there was also no heat now. Once she got home we found that there was no coolant in the car. Filled it up and heat was working. I called Monday to try and get some answers as to why no return call to her and to see why her brakes were squealing when they were not on Wednesday when she test drove and to find out why no coolant in car. Cody is who I spoke to, first question he asked was if she got the extended warranty. No sorry, not one concern that he had just sold my daughter a car with no coolant or brakes that were not squealing on the day she test drove. From that point on that I had said she did not get the extended warranty he was arrogant told me I was not going to tell him what to do when I said this needed to be corrected with my daughter. That the brakes were not squealing like this when she test drove. She had made an appointment with them to come test drive the car. Fluids were filled also when she test drove. So within 48 hours of the test drive and being delivered there was no fluid and the brakes some how became questionable. He was no help at all except to let me know that she could bring it back but she would have to pay to have them looked at. This morning my daughter reached out to him he still had not returned her call and he was arrogant and condescending to her as well. Worst experience ever on any SUV/ Car purchases we have ever had. She does have a 30 day 1,000 mile 50% warranty but this has left us with such a bad taste that how could we even trust that they will do the job asked of them. I hope this will make anyone question if they are at the right dealership for their needs. Hopefully other sales associates don’t act like Cody. He is the bad apple and why this review is being made.

Everything was perfect. The process of buying a new car was was fast and easy. Jeff was great.

What a great first-time buying experience for my daughter. Jake Johnson was extremely helpful and found us the perfect color, style and price she was looking for!

Clear codes on used cars so you don’t even have a chance to know what’s wrong with the vehicle you buy

The tech and repairman did very well. Kick to open the tailgates just poor engineering