The communication between car owners and the dealer's service department is the most important; with Bozzani VW, communication is never an issue, though... VW does not always have the best reputation but Bozzani VW does, I have owned more than 25 VW cars over the years and I have been to many VW dealers including Bob Smith VW in Hollywood but Bozzani is the one that keeps me driving VW cars without much of service concerns. If it were not for Ruben, Jesse or Charles, I may have turned my back on VW's.
Everyone we have dealt with from the salesmen to the service riders to the cashiers and the parts guys always treat us like family, whats not to love.... Your products are quality as well as your staff and we are very grateful for the services you provide. Charles always is proactively assisting us beyond the call of duty and we as senior citizens do appreciate his kind assistance. Good job to all and we hope you will all have a wonderful holiday season!!
Bozzani VW has always given me excellent service. The Service Manager, David Kelsey, makes a strong effort to oversee that the service I receive meets... my expectations - if not, he does what it takes until I am satisfied. I highly recommend Bozzani. I will most likely bring my new Audi Q7 to them for general service as well because I trust the service staff there and it will likely save me some $ as well.
Thank you so much for your glowing recommendation. We appreciate your loyalty weather it be your VW or Audi... Regards, Greg Bozzani
Awesome customer service. I was very happy with their service and guarantee.
Great Friendly Customer Service. I have had all my services done at this dealer since 2013 I have never had any issues with them. Jesse is my go to guy... and he has always taken great care of me and my vehicle.They have clean facilities, a cozy little waiting room with a TV, water, coffee, and donuts. They will give you a ride once you drop off your vehicle and will also pick you up when the vehicle is ready when and if needed.
Went there Aug. 2014 to look at different models. Salesman was patient, friendly, answered every question even though he knew we weren't going to buy... at that time. Fast forward to April 17, 2015, we went there to look at a couple different cars and the salesman (different guy from prior) treated us the same way. Explained everything in detail and made the process easy. It only took 2 1/2 hrs. for the whole buying process to be complete, which in my opinion is quick. From deciding on which carer wanted to the test drive to signing the documents to being shown every nook and cranny of the car, the entire process was painless and everyone was friendly. I would definitely recommend this dealer if you are in the market for a Volkswagen or one of their pre-owned cars!
Daniel - Thank you for your kind words as well as giving us multiple opportunities to earn your business. Our entire team is glad that your visits wer...e pleasurable and that we made your purchase a smooth one. Thanks again for the business. We look forward to serving you again very soon. Greg Bozzani Bozzani VW
After visiting 5 other dealerships looking for a car, I came across an ad for a car at Bozzani. Over the phone, they answered my questions WITHOUT demanding... my telephone number first. When I went in person to see the vehicle, Jeff was courteous and didn't pressure me about anything.I liked the car and decided to buy, and the process went very smoothly. Jeff was very upfront with me on pricing, and worked a deal to get me the car in my budget. The only pressure I experienced during the whole process was at the very end when the finance man tried to talk me into an extended warranty, and even then that wasn't a hassle. A calm and welcoming atmosphere.
No pressure, we like that. Treating our customers the way we would want to be treated is a motto that Bozzani has lived by for over 100 years. Thank y...ou for your kind words as well as for your business. Greg Bozzani Bozzani VW
I came in for service and found the car I wanted last year and the price was right and the sails term was nice and made it easy
We strive to have the best Service Department for miles around. Glad your experience was similar to almost all of our repeat customers. Look forward t...o seeing you next time. Regards, Greg Bozzani
Best price for same model anywhere, took a bit longer than expected to complete transaction :(
Thank you for your business and review. We are currently working to stream-line the transaction process but VW as well as our company want to be extra... thorough. We hope to see you for your first service and don't forget to tell your friends about the great deal you got! Regards, Greg Bozzani
Just bought a Volkswagen Jetta Sportwagen from Bozzani. The staff was excellent, and the car buying process was the easiest, fastest, and friendliest that... I have ever experienced.
Frank, we enjoy having awesome, friendly customers such as yourself. Thank you very much for your kind words. Congrats on your new Jetta Sportswagen! ...Happy driving! - Heidi Chow, Client Care Manager