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Reviews

Average Ratings

4.6
419 lifetime reviews. Includes reviews of Ford of Montebello from DealerRater.com
  • Car maintenance

    Very satisfied with my service at ford!! Love the friendliness of the Employees there.

    Dealer Response

    Diana, Thank you for the kind review. We are glad to hear you are satisfied with your service and love out employees! Thank you for choosing Ford...


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    Very satisfied with my service at ford!! Love the friendliness of the Employees there.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Diana, Thank you for the kind review. We are glad to hear you are satisfied with your service and love out employees! Thank you for choosing Ford of Montebello for your service repairs. We hope to see you in the future!


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  • Jedi Mind Tricks
    March 6, 2017

    Joe and Fidel in parts are some smart vatos, they always knows what's up with the parts I'm looking for. They straight representing with that tec...


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    Joe and Fidel in parts are some smart vatos, they always knows what's up with the parts I'm looking for. They straight representing with that technical knowledge.

    Does recommend this dealer
    Came in for service or repair

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  • bad service

    Worst dealer ever will never go back I use it as an emergency my new f150 overheated I had to towed to then cause it was the closest dealer I coul...

    Dealer Response

    Jose, customer service is one of our top priorities. The management indicated the technicians after several attempts could not find why your F150...


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    Worst dealer ever will never go back I use it as an emergency my new f150 overheated I had to towed to then cause it was the closest dealer I couldn't get a loaner car they had my truck for a week an a half and did nothing to it stay away from this Montebello ford

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jose, customer service is one of our top priorities. The management indicated the technicians after several attempts could not find why your F150 overheated and therefore was not able to approve a warranty pre-paid rental car. Thank you for giving us a chance to assist you, please contact Sal the Service Manager at (323) 838-6920 if you want further information.


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  • Absolutely horrible lying crooks
    September 23, 2016

    Do not bring your car here, I have a brand new Ford Mustang and they will refuse to replace the bumper due to manufacture problems. They will lie ...


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    Do not bring your car here, I have a brand new Ford Mustang and they will refuse to replace the bumper due to manufacture problems. They will lie and tell you it was impact, when there is no damage whatsoever, they only care about money, will promise one thing and then lie about it. Sal is the absolute worst employee there, the service department will not accommodate you, especially after spending $30000 on a new car. Never come here.

    Does not recommend this dealer
    Came in for service or repair

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  • 👎🏻👎🏻👎🏻👎&#...
    September 20, 2016

    I went in & we had settled on a deal that would work for me, the sales person kept getting up & bringing me back different figures when he was wil...


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    I went in & we had settled on a deal that would work for me, the sales person kept getting up & bringing me back different figures when he was willing to give me a better price that worked for me from the beginning & all of a sudden the price kept going up & up....terrible customer service....I will not recommend this dealer ship, the worst ever....& their sales managers are greedy & awful ...they couldn't make an extra $3000.00 off of me so I walked out...for a difference of $3000.00...talk about greedy.👎🏻👎🏻👎🏻👎🏻👎🏻

    Does not recommend this dealer

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  • Every employee is in a different planet!!
    August 6, 2016

    Never ever buy or maintain from this dealer, totally the worst service. Visited to get my car fixed, instead got an oil leak. When I told them the...


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    Never ever buy or maintain from this dealer, totally the worst service. Visited to get my car fixed, instead got an oil leak. When I told them they ignored the issue and denied but mentioned it in the report. After a third visit they confessed that their technician did not notice it written and now I have to visit again since they don't have all parts (so typical). If you value your time find another dealer, what a waist it was to invest in them.

    Does not recommend this dealer
    Came in for service or repair

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  • customer service is the best
    March 22, 2016

    I purchased my car at Montebello because of the fantastic service department at Montebello. Raudel is one of the best there for every problem that...

    Ford of Montebello

    Christine, thank you for taking the time to share your fantastic service review! We are delighted that Raudel takes great care of you and always p...


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    I purchased my car at Montebello because of the fantastic service department at Montebello. Raudel is one of the best there for every problem that comes up. They are 5 star always. This is my third ford purchase but first time at Montebello. I was not pleased by the sale itself and the many things that went awry. The service department however is excellent.

    Does recommend this dealer
    Came in for service or repair
    Ford of Montebello

    Christine, thank you for taking the time to share your fantastic service review! We are delighted that Raudel takes great care of you and always provides a 5-star experience. We truly enjoy having you as a customer and look forward to seeing you again!


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  • great service

    totally happy no place better to get service done service and sales staff great

    Dealer Response

    Thank you, Rose McFarland, for your kind review about your experience with our service department. We are glad to hear that you feel our service a...


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    totally happy no place better to get service done service and sales staff great

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Rose McFarland, for your kind review about your experience with our service department. We are glad to hear that you feel our service and staff is the best around! Thank you for your kind feedback.


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  • short and painless
    July 9, 2015

    We purchased a Ford F-150 with Eco-boost last month. Nizar helped make the experience as painless as possible. Let's face it, buying a car can be ...

    Ford of Montebello

    yschwenck, Thank you for the 5-star rating! We are truly glad to hear about your experience with Nizar and Javier! We are pleased to hear the car...


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    We purchased a Ford F-150 with Eco-boost last month. Nizar helped make the experience as painless as possible. Let's face it, buying a car can be a miserable and time consuming experience. The team at Ford of Montebello were straight forward, kind, and made the experience so great that we will definitely purchase from them in the future.

    Does recommend this dealer
    Ford of Montebello

    yschwenck, Thank you for the 5-star rating! We are truly glad to hear about your experience with Nizar and Javier! We are pleased to hear the car buying process was straight forward.


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  • Nizar helped the process move along quickly
    June 25, 2015

    I came in knew what I wanted had the paperwork done quickly. They were very attentive to what I wanted in a truck. Didn't try to sell me things I...

    Ford of Montebello

    Erica, Thank you for sharing your experience with Nizar with us! We are glad you enjoyed your truck buying experience! We hope you enjoy and we h...


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    I came in knew what I wanted had the paperwork done quickly. They were very attentive to what I wanted in a truck. Didn't try to sell me things I didn't truly needed. Very satisfied customer.

    Does recommend this dealer
    Ford of Montebello

    Erica, Thank you for sharing your experience with Nizar with us! We are glad you enjoyed your truck buying experience! We hope you enjoy and we hope to see you again! Congratulations


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