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Center BMW

4.8 out of 5 4.8
Rectangle 48
Sales 10:00 AM - 8:00 PM
Service 7:30 AM - 5:30 AM

Center BMW Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

10:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:30 AM - 6:30 PM

Tuesday

7:30 AM - 6:30 PM

Wednesday

7:30 AM - 6:30 PM

Thursday

7:30 AM - 6:30 PM

Friday

7:30 AM - 5:30 AM

Saturday

7:30 AM - 5:30 AM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2004

Come visit us and meet our friendly and professional team of sales and service specialists. Conveniently located in Sher

...

man Oaks just north of the 101 freeway on Van Nuys Blvd. We serve the greater San Fermando Valley region including Los Angeles, Glendale, Hollywood, Santa Monica, and Valencia.

"With over 40 years of experience, Center BMW prides itself on customer service that is "Centered On You!""

Reviews

4.8 out of 5 4.8
364 lifetime reviews. Includes reviews of Center BMW from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 29, 2019

    Shahe is very professional and caring. He provided us excellent service! I highly recommend Shahe for your BMW complete services. At Central BMW dealer... in Sherman Oaks

    Not Applicable
    Customer Service
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shahe Tavoukjian

    Service Advisor

    (4.3) 13 reviews

  • 5.0 out of 5
    August 30, 2019

    First time at Center BMW, never paid too much attention to them. Thought what the heck, since they have the CPO I was looking for. Went down there, the... experience turned out to be VERY positive. The sales person John was very polite, not pushy at all, he made the experience just that better. Of course I got that CPO I was looking for. Thanks John for all your help. Would certainly recommend them to anyone who is looking for BMW. Would certainly go to them for my next CPO.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sharon Hovsepian

    Finance Manager

    (5.0) 31 reviews

    John Hizon

    Client Advisor

    (5.0) 23 reviews

  • December 16, 2016

    I recently had an outstanding experience purchasing a new car from Center BMW. The dealership pledges that they will respect the value of their customers'... time and provide an inviting, comfortable facility. I am happy to report that they executed on these promises with excellence, and the executor was my honest, knowledgeable and charming sales adviser, Oxana. I started the process months earlier, with the intention of ordering a custom automobile, and Oxana deftly guided me through the procedure. Throughout the design phase, she provided honest and constructive advice, and when it came to draft the deal, I felt that she genuinely advocated for me. The whole process was very smooth and she really took care of everything (I made her run up and down those stairs to the manager's office quite a few times). On the aforementioned delivery day, I was in and out of the dealership in a couple of hours, just enough time for them to flawlessly prepare my car for drive-off. I would also like to provide positive feedback for the friendly sales manager, Jason, the delightful lady from financing that helped finalize the transaction and the passionate BMW Genius who showed me around the car. From top to bottom, Center BMW provided exceptionally professional service, and I look forward to working with Oxana and the rest of the staff for years to come. Thank you.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 16, 2019

    I cannot say enough about how amazing this dealer is. They are the best. Everybody should buy there BMW here. It was a absolute pleasure and I will be... back to buy another car from them in the future forsure. Thanks Jordan

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jordan Simon

    Client Advisor

    (5.0) 23 reviews

  • 5.0 out of 5
    July 27, 2019

    Recently purchased a car at the Sherman Oaks BMW dealership. I have been to multiple BMW dealerships in Southern California and found most of them to be... dismissive, cocky, pushy up sellers, to proud of high prices during bad sale times, and so forth. This dealership was not the case. All staff were helpful, attentive and friendly. Matt Pruitt especially stood out as he has a charming and genuine Southern personality that put this stiff Californian at ease. He has great follow up after your sale as well. I am overall happy and confident with my purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Pruitt

    Client Advisor

    (5.0) 33 reviews

  • 5.0 out of 5
    July 21, 2019

    This has been an unbelievable experience with Jordan. First BMW purchased and a great start to a long relationship. Everybody in the showroom acted professionally....

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lance Jackson

    Sales Manager

    (5.0) 34 reviews

    Jordan Simon

    Client Advisor

    (5.0) 23 reviews

    Ali Mohandesi

    Finance Manager

    (4.9) 30 reviews

  • 5.0 out of 5
    July 2, 2019

    John Hizon was a professional that had all the paperwork ready and we didn't sit around for long waiting. The car was beautiful and detailed ready to go.... Great job following up with paperwork too. All around a great job.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Hizon

    Client Advisor

    (5.0) 23 reviews

    Oxana Colibnic

    Client Advisor

    NOT RATED

  • 5.0 out of 5
    June 29, 2019

    It was a great experience. Everyone was so helpful. Anita Lee was extremely helpful. I will definitely use this dealership again. As well as recommend... it my family and friends. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Anita Lee

    Internet Client Advisor

    (5.0) 94 reviews

    Ali Mohandesi

    Finance Manager

    (4.9) 30 reviews

  • 5.0 out of 5
    June 26, 2019

    Anita Lee is a low pressure car salesperson who definitely went out of her way to make sure that I purchased the exact car I wanted. She was always available... by text and answered all of my questions promptly. I trust her and would recommend her to anyone who wants an easy car buying experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Anita Lee

    Internet Client Advisor

    (5.0) 94 reviews

    Ali Mohandesi

    Finance Manager

    (4.9) 30 reviews

  • 1.0 out of 5
    June 25, 2019

    I was treated horribly and David Kierstead very mean , very unprofessional , unstable person very rude aggressive and paranoid Has. 0. customer... service . I had my car towed so when the towing truck came David printed my personal information and showed it to the towing truck driver I asked David to go and told him I will report him . How can he show my personal info to a strange person ! I e-mailed Markus Adams the following day the general manager of the Center BMW and called the corporate office and did not get any answer after I complained about what happened !! This David works In The service Dept . He is suppose to be Jean ‘s assistant Jean the service manager refused to see me and send over David I asked to see Jean he refused to come and see me It’s a horrible dealership don’t go there !!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Worked with:
    Carmela Grammatico

    Service Advisor

    NOT RATED

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